Top 1178 Customer experience leader Jobs in Austin, Tx

Computer Works Team Lead
Goodwill Industries of Central Texas —Austin, TX
- $26 an hour
- 8 hour shift
- Background check
- Sales
- Computer literacy
Quick Apply
Support Engagement Lead
Braze —Austin, TX
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Senior Customer Care Lead
Sharebite —Austin, TX
- $65,000 - $75,000 a year
- Email
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health insurance
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Austin, TX
- $22.40 - $40.40 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
2d
Customer Experience Lead
Fitt Talent Partners —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Team management
Member Team Lead
Sam's Club —Austin, TX
- $23 - $31 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Service Lead
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
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(USA) Club Enablement Lead
Sam's Club —Austin, TX
- $23 - $31 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Team Leader, Operations
Crate and Barrel —Austin, TX
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Store discount
- Disability insurance
Temporary Team Lead
TTEC —Austin, TX
- Temporary
- Remote
- Mid-level
- Microsoft Office
- Project management
Whole Body Associate Team Leader (Body Care, Makeup, Vitamins, Nutrition Assistant Department Manager)
Whole Foods Market —Austin, TX
- $19.05 - $33.20 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
8d
(USA) Member Team Lead
Sam's Club —Round Rock, TX
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
7d
Team Lead Patient Access (Wednesday 4 PM to 10 PM, Thursday to Saturday 10 AM to 10 PM)
R1 RCM, Inc. —Austin, TX
- $20.00 - $32.11 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
(USA) Merchandising Lead
Sam's Club —Austin, TX
- $23 - $31 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
6h
Tire and Battery Center Team Leader
Sam's Club —Austin, TX
- $24 - $32 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
12d
Afterschool Site Lead
Greater Austin YMCA —Austin, TX
- From $20 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Afterschool Program Lead
Greater Austin YMCA —Austin, TX
- $21 an hour
- Weekends as needed
- School experience
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Afterschool Assistant Site Lead
Greater Austin YMCA —Austin, TX
- $19 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
Lead Field Service Controls Engineer
Mehnert USA —Austin, TX
- Weekends as needed
- 7 years
- Customer service
- System design
- Health insurance
- Dental insurance
Quick Apply
Lead Installer
Inspired closets by maxwells —Niederwald, TX
- $25 - $60 an hour
- Full-time
- Customer service
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply

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customer experience leader jobs near austin, tx

Computer Works Team Lead

Goodwill Industries of Central Texas -
Austin, TX

Quick Apply

Job Details

Full-time
$26 an hour

Qualifications

Computer operation
Sales
Spreadsheets
Basic math
English
Windows

Full Job Description

The Computer Works Team Lead oversees the daily testing, refurbishment, building, cleaning, and secure data wiping of donated computers and electronic devices to prepare products for online resale and listing. This role is responsible for supervising workflow, production output, quality control, and team performance to ensure items are accurately processed, evaluated, data-wiped, and prepared in accordance with operational, quality, and compliance standards prior to resale.

This position is responsible for driving department productivity, revenue growth, and daily performance while coaching and developing team members, monitoring operational metrics, and identifying opportunities to improve efficiency and workflow. The Team Lead maintains high standards for quality, accuracy, inventory control, and customer experience while fostering a productive, mission-driven environment that supports training and employment opportunities within the Computer Works department.

Role and Responsibilities

Adheres to the assigned work schedule and punctuality are an essential function of the job.
Lead and support daily operations within the Computer Works department.
Drive department productivity, revenue performance, and operational goals.
Train, coach, and develop team members while promoting accountability and teamwork.
Monitor workflow and production output to ensure efficiency and quality standards are met.
Oversee the testing, refurbishment, data wiping, and preparation of donated electronics and computer equipment for online resale.
Ensure all devices are securely wiped of personal data prior to resale in accordance with company standards and compliance requirements.
Maintain accurate inventory processing and product flow throughout the department.
Support quality control processes to ensure products meet online resale standards.
Identify opportunities for operational improvements and workflow efficiencies.
Maintain a clean, safe, and organized work environment.
Partner with leadership to support departmental goals, training initiatives, and mission impact.

Supervisory Responsibility

This position is responsible for the activities of the Computer Works team members in the absence of the eCommerce Manager and the eCommerce Assistant Manager
Required Skills & Qualifications
Skilled with Windows PC and operating systems, Microsoft Excel, and the Internet.
Experienced in customer-focused sales and support environments.
Must be able to multitask and work both rapidly and efficiently.
Ability to communicate effectively in English.
Must be able to understand and follow directions well.
Ability to stand for eight hours.
Ability to bend and twist.
Ability to lift and carry 50 pounds with or without reasonable accommodation.
Ability to figure percentages and perform simple math computations.
Sufficient eyesight and manual dexterity to differentiate between and classify items.
Must be able to multitask to meet daily production quotas.

Physical Requirements

Ability to work in a non-climate-controlled environment.
Must be able to lift and carry up to 50 pounds at times.
Must be able to stand, bend, and twist for eight hours.
While performing the duties of this job, the employee is frequently exposed to airborne particles.

Equal Employment Opportunity Statement:

Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Background Check Requirement:

Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

#IND2

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Refine Your Search

customer experience leader jobs in austin, tx

Computer Works Team Lead

Support Engagement Lead

Senior Customer Care Lead

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Experience Lead

Member Team Lead

Customer Service Lead

(USA) Club Enablement Lead

Team Leader, Operations

Temporary Team Lead

Whole Body Associate Team Leader (Body Care, Makeup, Vitamins, Nutrition Assistant Department Manager)

(USA) Member Team Lead

Team Lead Patient Access (Wednesday 4 PM to 10 PM, Thursday to Saturday 10 AM to 10 PM)

(USA) Merchandising Lead

Tire and Battery Center Team Leader

Afterschool Site Lead

Afterschool Program Lead

Afterschool Assistant Site Lead

Lead Field Service Controls Engineer

Lead Installer

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