Top 4138 Customer experience supervisor Jobs in Austin, Tx

Logistics & Operations Manager
El Famoso —Austin, TX
- $60,000 a year
- Full-time
- Mid-level
- Warehouse
- Warehouse experience
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Commercial Property Manager (Retail)
The Retail Connection —Austin, TX
- $65,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply
Project Manager in Luxury Technology Integration Field
Captivate, Inc. —Austin, TX
- $33 - $37 an hour
- Full-time
- Customer service
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
10d
Utility Manager
Crossroads Utility Services, LLC —Austin, TX
- From $90,000 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
5d
Sales Manager
Hotel Viata —West Lake Hills, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Microsoft Office
- Hotel
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5d
Inventory Control Manager
Saronic Technologies —Austin, TX
- Full-time
- Office
- 8 years
- Senior level
- Paid parental leave
- Paid holidays
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Relationship Manager, Austin
AFC —Austin, TX
- $90,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Customer service
- Mid-level
- Paid parental leave
- Health savings account
Assistant Manager
Woody's Bar —Austin, TX
- From $60,000 a year
- Full-time
- Bar
- Mid-level
- Administrative experience
- Paid training
- Health insurance
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4d
(HOA) Onsite Mgr - * HOA MGMT EXPERIENCE REQ'D
Goodwin & Co. —Round Rock, TX
- $95,000 - $110,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
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3d
Customer Experience Manager
Stan's Heating, Air, Plumbing & Electrical —Austin, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Sales
- 5 years
- Mid-level
- Paid holidays
- Health insurance
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Customer Success Manager - Cisco
SHI International Corporation —Austin, TX
- $100,000 - $200,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Experience Supervisor I
JCPenney —Austin, TX
- $20.50 - $25.63 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Assistant General Manager (AUS)
CLEAR - Field —Austin, TX
- $85,000 - $125,000 a year
- Weekends as needed
- 5 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
10d
Department Manager, Austin-Downtown TX
REI (Recreational Equipment Inc.) —Austin, TX
- $27.44 - $34.32 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Austin, TX
- $22.40 - $40.40 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
3d
Customer Success Manager
Commerce —Austin, TX
- $71,645 - $121,164 a year
- Full-time
- Hybrid work
- 3 years
- Organizational skills
- Senior level
3d
Customer Success Manager
Prospyr —Austin, TX
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- POS
- Communication skills
Quick Apply
Styling Team Manager (Remote)
Short Story —Austin, TX
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager
BigCommerce —Austin, TX
- $71,645 - $121,164 a year
- Full-time
- Hybrid work
- 3 years
- Organizational skills
- Senior level
4d
Manager, Customer Strategy and Success
Oshi Health —Austin, TX
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
3d

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customer experience supervisor jobs near austin, tx

Logistics & Operations Manager

El Famoso -
Austin, TX

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Job Details

Full-time
$60,000 a year

Qualifications

Customer communication
Operations management
Team leadership
AI tools proficiency
Warehouse management system
E-commerce
Schedule management
Leading team collaboration initiatives
Computer skills
Leadership
ChatGPT
Generative AI

Full Job Description

Logistics & Operations Manager

Austin, TX - Full-Time - On-Site

Pay: $60,000 per year

About El Famoso

El Famoso builds the commerce infrastructure behind culture. Based in Austin, we partner with artists and brands to handle e-commerce fulfillment, wholesale distribution, international shipping, and customer service.

We're looking for someone who enjoys organizing people, solving problems, and making sure projects are completed accurately and on time.

The Role

We're hiring a Logistics & Operations Manager to coordinate operational projects from planning through completion.

This is a hands-on leadership role responsible for keeping projects organized, ensuring deadlines are met, coordinating work across multiple departments, and helping the warehouse team execute successfully. You'll also support domestic and international shipping by coordinating carriers, preparing shipping documentation, and communicating with customers when needed.

You'll spend part of your day managing projects and communication from a computer, and part of your day on the warehouse floor working with the team to keep projects moving.

We're looking for someone who is organized, detail-oriented, communicates well, and enjoys building structure while continuously improving existing processes.

What You'll Do

Coordinate multiple operational projects while balancing changing priorities and deadlines.
Help plan staffing and resources to ensure projects stay on schedule.
Keep work organized using Monday.com and other internal tools.
Coordinate work across Receiving, Inventory, Fulfillment, and Client Operations.
Provide day-to-day leadership to warehouse teams to keep projects moving.
Prepare commercial invoices and shipping documentation.
Coordinate domestic and international shipments.
Work with carriers including FedEx, UPS, DHL, and freight providers.
Support wholesale orders, retailer compliance, and EDI workflows.
Communicate proactively with customers regarding project status and shipping updates.
Identify opportunities to improve existing processes and documentation.

What You BringRequired

3+ years of operations, project management, fulfillment, warehouse, logistics, or supply chain experience.
Experience leading teams or coordinating operational projects.
Strong organizational and communication skills.
Ability to prioritize multiple projects and consistently meet deadlines.
Strong attention to detail and follow-through.
Comfortable working both at a desk and on the warehouse floor.
Comfortable using AI tools such as ChatGPT, Gemini, Claude, or similar to improve documentation, communication, and day-to-day productivity.

Preferred

Experience with wholesale operations, retailer compliance, or EDI.
Experience shipping international parcel and freight.
Experience preparing commercial invoices and shipping documentation.
Experience with ShipHero or another Warehouse Management System (WMS).
Experience with Monday.com or similar project management software.
Experience in e-commerce fulfillment or 3PL operations.

Why El Famoso

Work with artists and brands that shape culture.
Help lead projects that are different every day.
Join a team that values ownership, accountability, teamwork, and continuous improvement.
Opportunity to grow with a rapidly expanding company.

Application Instructions (Required)

To be considered for this role, please include a short response (3-5 paragraphs or bullet points) addressing the application questions below.

You're welcome to use AI tools to help organize or polish your responses, but they should reflect your own experience and directly answer the questions. Generic or non-specific answers will not be considered.

Pay: $60,000.00 per year

Application Question(s):

Describe a project you were responsible for coordinating from start to finish. What was your role, how did you keep the project on track, and what was the outcome?
Describe your experience coordinating domestic or international shipments, including any experience with commercial invoices, freight, parcel carriers, wholesale orders, or EDI.
Describe a specific way you've used AI (e.g., ChatGPT, Gemini, or similar) in your current or most recent role. Include the task, how you used it, and the outcome.

Experience:

Operations management: 3 years (Preferred)

Work Location: In person

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Refine Your Search

customer experience supervisor jobs in austin, tx

Logistics & Operations Manager

Commercial Property Manager (Retail)

Project Manager in Luxury Technology Integration Field

Utility Manager

Sales Manager

Inventory Control Manager

Relationship Manager, Austin

Assistant Manager

(HOA) Onsite Mgr - * HOA MGMT EXPERIENCE REQ'D

Customer Experience Manager

Customer Success Manager - Cisco

Customer Experience Supervisor I

Assistant General Manager (AUS)

Department Manager, Austin-Downtown TX

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Success Manager

Customer Success Manager

Styling Team Manager (Remote)

Customer Success Manager

Manager, Customer Strategy and Success

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