Top 3423 Customer support & client services Jobs in Austin, Tx

Client Experience Specialist - Ent
Connection —Austin, TX
- $22.84 - $28.89 an hour
- Full-time
- Remote
- Microsoft Outlook
- Inventory management
- ERP systems
- Paid time off
Patient Registrar
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Austin, TX
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Front Office Assistant
Avalonvi —Austin, TX
- $3,825 - $4,475 a month
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
1d
Eligibility Services Clerk
Health & Human Services Comm —Austin, TX
- $2,481.75 - $3,404.91 a month
- Overtime
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- Opportunities for advancement
Quick Apply
8d
Enterprise Applications Support Technician
DMD Systems Recovery LLC —Austin, TX
- $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
Customer Service Scheduler
TeleMed2U —Austin, TX
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Client Coordinator
Maxim Healthcare Services Direct —Austin, TX
- $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
14d
Medical Records Specialist
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
PT BEHAVIORAL HEALTH TECHNICIAN (BHT)
IR MASTER CODE —Austin, TX
- $17 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Customer Service Representative – Remote in USA
TTEC —Austin, TX
- $13.00 - $16.35 an hour
- Remote
- Computer literacy
- Research
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Representative
Servicebasix Garage Doors —Austin, TX
- $10 an hour
- Part-time
- Remote
- Military
- Pass drug screening
- No degree
Seasonal Customer Love Associate - (Remote - TX based)
Reformation —Austin, TX
- $17.60 - $18.65 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Time management
- Commuter assistance
- Health insurance
Quick Apply
Implementation Specialist
Fourth —Austin, TX
- Remote
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
Navigation Specialist (211)
United Way for Greater Austin —Austin, TX
- $21.25 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Bachelor's degree
- 403(b) matching
- Paid parental leave
Quick Apply
Office Receptionist
Hailey-Petty Law Firm, PLLC —Austin, TX
- $22 - $24 an hour
- Data entry
- 1 year
- Communication skills
Quick Apply
7d
Customer Service Rep
PaytonCo —Austin, TX
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Eligibility Advisor I - Temporary (CCC)
Health & Human Services Comm —Austin, TX
- $2,953.25 - $4,365.66 a month
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Patient Registrar
St. David's South Austin Medical Center —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Customer Success Engineer
SerpApi —Austin, TX
- $70,000 - $100,000 a year
- Full-time
- Remote
- Research
- Mid-level
- JavaScript
- Flexible schedule

I want to receive the latest job alert for customer support & client services in austin, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services jobs near austin, tx

Client Experience Specialist - Ent

Connection -
Austin, TX

Apply Now

Job Details

Full-time
$22.84 - $28.89 an hour

Benefits

Paid time off
Volunteer time off

Qualifications

Customer communication
Microsoft Outlook
Customer returns handling
Spreadsheets
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Overview:

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities:

As a Client Experience Specialist, you'll play a critical role in delivering an exceptional customer experience by ensuring orders are processed accurately, efficiently, and on time. You'll be the operational backbone for our high-volume velocity accounts, partnering with Sales, Customer Service, and Operations to provide seamless order management, proactive communication, and outstanding client support.

This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering a high level of service while maintaining exceptional attention to detail.

What You'll Do

Deliver an Outstanding Client Experience

Serve as a trusted point of contact for client requests, ensuring timely responses that meet or exceed established service level agreements (SLAs).
Provide proactive updates on order status, estimated delivery dates, backorders, and shipment timelines.
Respond promptly to inquiries regarding tracking information, serial numbers, packing slips, pricing, and other order-related requests.
Build confidence with clients through clear, professional communication and reliable follow-through.

Manage Orders with Accuracy and Efficiency

Process high-volume order entry with a strong focus on accuracy and attention to detail.
Prepare and deliver quotes for established velocity products within four hours, following Sales team guidance.
Support quoting activities for customers with established pricing agreements.
Monitor daily Open Order Reports and research order status to provide accurate ETA updates.
Maintain accurate order information within company systems to ensure visibility across internal teams.
Understand distribution partner and carrier shipment cut-off times to maximize on-time fulfillment.

Partner Across Teams

Collaborate with Sales, Customer Service, and Operations to resolve order issues and support complex client requests.
Escalate pricing changes, end-of-life (EOL) notifications, and other issues requiring additional review.
Recommend alternate products or suppliers when appropriate in collaboration with the Sales team.
Assist management with custom reporting and requests outside standard reporting capabilities.

Support Returns and Reporting

Initiate Returned Merchandise Authorization (RMA) requests and educate customers on the return process.
Coordinate RMA activities with Customer Service.
Generate recurring and custom reports that provide meaningful insights for clients and internal stakeholders.
Perform additional projects and responsibilities as assigned.

Our Commitment

We're looking for people who are collaborative, customer-focused, and motivated to make a difference. If you enjoy creating positive customer experiences, solving problems, and working with a supportive team, we'd love to hear from you.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs.

Min: USD $22.84/Hr. Max: USD $28.89/Hr. Qualifications:

Required Qualifications

High school diploma or equivalent.
Minimum of four years of related customer service, client support, order management, or inside sales experience.
Experience working within CRM and/or ERP systems.
Intermediate Microsoft Excel skills and advanced Microsoft Outlook proficiency.
Strong data entry skills with exceptional accuracy.
Excellent written and verbal communication skills.
Outstanding organizational and time-management abilities.
Ability to prioritize multiple requests while maintaining a high level of customer service.
Strong problem-solving skills and the ability to learn new systems quickly.

Preferred Qualifications

Experience supporting high-volume order processing in a distribution, technology, manufacturing, or B2B environment.
Familiarity with customer purchasing processes and business-to-business sales cycles.
Experience creating and maintaining customer reports using Excel or reporting tools.

What Success Looks Like

In this role, success means:

Delivering accurate quotes and order processing within established timelines.
Providing proactive communication that keeps clients informed.
Building trusted relationships with internal and external partners.
Identifying issues early and helping resolve them before they impact the customer.
Consistently delivering an exceptional client experience through accuracy, responsiveness, and accountability.

Work Environment

This position is based in a professional office environment with extensive computer use throughout the day. The role requires prolonged sitting, regular keyboard use, and occasional standing, walking, bending, or lifting up to five pounds.

Travel

Occasional travel may be required (fewer than six trips annually), primarily for meetings or training.

Apply Now

Refine Your Search

customer support & client services jobs in austin, tx

Client Experience Specialist - Ent

Patient Registrar

Client Support Desk Analyst

Front Office Assistant

Eligibility Services Clerk

Enterprise Applications Support Technician

Customer Service Scheduler

Client Coordinator

Medical Records Specialist

PT BEHAVIORAL HEALTH TECHNICIAN (BHT)

Customer Service Representative – Remote in USA

Representative

Seasonal Customer Love Associate - (Remote - TX based)

Implementation Specialist

Navigation Specialist (211)

Office Receptionist

Customer Service Rep

Eligibility Advisor I - Temporary (CCC)

Patient Registrar

Customer Success Engineer