Top 14 direct support associate Jobs in austin, tx

Client Experience Associate - Ent
Connection —Austin, TX
- $20.43 - $25.91 an hour
- Full-time
- Remote
- Microsoft Outlook
- US work authorization
- Communication skills
- Paid time off
- On-the-job training
8d
Administrative Associate
University of Texas at Austin —Austin, TX
- From $51,000 a year
- Weekends as needed
- High school
- Office
- 3 years
- Health insurance
- Retirement plan
1d
Receptionist & Financial Planning Associate
Northwestern Mutual —Austin, TX
- $21.15 - $22.50 an hour
- Online Application
- Inventory management
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Associate Client Success Manager
Butterfly Network —Austin, TX
- From $100,000 a year
- Remote
- Sales
- Mid-level
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Community Operations Associate
Teero —Austin, TX
- Full-time
- Office
- In-person
- 1 year
Senior Administrative Associate, College of Pharmacy, Division of Pharmacology & Toxicology
University of Texas at Austin —Austin, TX
- From $48,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Loan forgiveness
7d
Sr. Admin Associate
Pflugerville Independent School District —Pflugerville, TX
- Full-time
- Mid-level
- Office
- 3 years
Assistant/Associate Professor of Child and Adolescent Psychiatry
University of Texas at Austin —Austin, TX
- On call
- Medicine
- Psychiatry
- Patient monitoring
- Loan repayment program
- Loan forgiveness

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Valid driver’s license and ability to meet *Whataburger MVR standards.*. State‑licensed Mechanical Contractor or Journeyman license (where applicable).
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Client Experience Associate - Ent

Connection -
Austin, TX

Apply Now

Job Details

Full-time
$20.43 - $25.91 an hour
8 days ago

Benefits

Paid time off
On-the-job training
Volunteer time off

Qualifications

Customer communication
Microsoft Outlook
Customer returns handling
Spreadsheets

Full Job Description

Overview:

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities:

Working under direct supervision of the Client Experience Manager, selecting from a variety of established procedures to accomplish assigned duties and responsibilities, the Client Experience Associate handles basic, entry level administrative tasks associated with simple product client orders and client quotes. The Associate role enters basic data for simple quotes, repetitive orders, client standards and returns. The Associate assists the Client Experience Specialist in monitoring the daily Open Order Report. The Associate responds timely to client requests regarding order tracking and simple pricing requests from clients with already established system pricing.

Where applicable, this position assures departmental processes are performed in compliance with applicable Sarbanes-Oxley controls.

Responds timely to client requests and prompt placement of basic simple orders within company procedural guidelines to meet the client’s SLA.

Understands shipment cutoff times for all major distribution partners and carriers.
Proactively communicates to clients on order placements including order ETA and back order information at time of order placement.
Escalates cost changes/EOL to Sales Operations Advisor or account manager.

Provides timely basic quotes for simple velocity products, within 4 hours, for customers based on direction from the account manager or Client Operations Specialist.

Assists with quotes for accounts with established pricing.

Provides administrative support for open order tracking, scheduled and custom reporting, and inquiries on sales orders

Researches open orders and provide ETA information to clients in a report format.
Enters and updates order information in the system for all team members to access.
Uses established tools to provide the customer with any one off or scheduled report
Escalates any complex requests on open orders or reports to another team member
Works with management on any request that falls outside the scope of any existing report
Responds to client email requests for tracking, serial numbers, packing slips and other

Initiates returned merchandise process

Educates the client on the RMA creation and enters RMA in the system.
Escalates all RMA requests to Customer Service

Remote position which requires a Monday - Friday daytime schedule as assigned.

Performs all other duties or special projects as assigned.

Min: USD $20.43/Hr. Max: USD $25.91/Hr. Qualifications:

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".

Minimum years of work experience to qualify for role:

Less than 1

Total years of work experience to be fully proficient:

Required competencies:

Basic Microsoft Office skills to include Outlook, Word and Excel for creating and using spreadsheets

Basic understanding of the anatomy of a desktop/laptop with ability to understand customer needs

Ability to complete on the job training in client operations and insides sales support within the first two months of hire

Articulate with ability to express oneself clearly and professionally in written and oral communication

Good listening skills with ability to receive information completely and understand what is being said

Quick study with ability to master a situation or learn new things with minimum direction or training

Organized state of mind with ability to respond timely to requests and track orders.

Apply Now

Refine Your Search

direct support associate jobs in austin, tx

Client Experience Associate - Ent

Administrative Associate

Receptionist & Financial Planning Associate

Associate Client Success Manager

Community Operations Associate

Senior Administrative Associate, College of Pharmacy, Division of Pharmacology & Toxicology

Sr. Admin Associate

Assistant/Associate Professor of Child and Adolescent Psychiatry

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