Top 65 Direct support manager Jobs in Austin, Tx

Operations Manager, Sales (AUS)
CLEAR - Field —Austin, TX
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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5d
DSP V - Home Supervisor
Health & Human Services Comm —Austin, TX
- $4,381.12 - $5,921.16 a month
- Extended hours
- 18 years or older
- Writing skills
- Pass drug screening
- Health insurance
- Opportunities for advancement
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Care Manager - Independent Living Community
Caring Senior Service —Austin, TX
- $20 - $22 an hour
- Full-time
- Mid-level
- Case management
- Older adults
- AD&D insurance
- 401(k)
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Account Supervisor, Airline Catering - 2 Positions Available
SkyChefs —Austin, TX
- $57,000 - $71,000 a year
- Multiple hires
- Bilingual
- Mid-level
- Windows
- Free parking
- Paid holidays
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5h
Supervisor, CSR Pflugerville
DSV —Pflugerville, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
Customer Experience Lead
Fitt Talent Partners —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Team management
Executive & Strategic Initiatives Lead - Rathgeber Campus
The SAFE Alliance —Austin, TX
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Current TB test
- Pass drug screening
- Research
- Paid holidays
- Disability insurance
5d
Temporary Team Lead
TTEC —Austin, TX
- Temporary
- Remote
- Mid-level
- Microsoft Office
- Project management
Strategic Customer Success Manager
Yoodli AI Roleplays —Austin, TX
- $150,000 - $180,000 a year
- Remote
- 7 years
- Office
- Senior level
- Health insurance
- Dental insurance
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Customer Success Manager
Commerce —Austin, TX
- $71,645 - $121,164 a year
- Full-time
- Hybrid work
- 3 years
- Organizational skills
- Senior level
4d
Senior Customer Care Lead
Sharebite —Austin, TX
- $65,000 - $75,000 a year
- Email
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health insurance
Supervisor - Account Enablement
Allergan Aesthetics —Austin, TX
- $65,500 - $125,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid holidays
- Health insurance
2d
Senior Client Service Manager, Client Experience
Wilson Sonsini Goodrich & Rosati —Austin, TX
- $147,050 - $220,800 a year
- Full-time
- 7 years
- PMP
- Bachelor's degree
Customer Experience Engineering Team Manager
Apple —Austin, TX
- $165,000 - $287,800 a year
- 3 years
- Bachelor's degree
- Machine learning
- Employee stock purchase plan
- Health insurance
Operations Manager (Onsite)
Concentrix —Austin, TX
- $65,700 - $70,000 a year
- Urgently hiring
- 18 years or older
- 7 years
- English
- Paid training
- Paid holidays
Customer Success Manager
DomainTools —Austin, TX
- $150,000 a year
- Full-time
- Remote
- 3 years
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5d
Seasonal Licensed Healthcare Service Delivery Manager
TTEC —Austin, TX
- $22 - $25 an hour
- Seasonal
- Remote
- Mid-level
- Mentoring
- Time management
- Health insurance
- Tuition reimbursement
Customer Success Manager
Workiz —Austin, TX
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Office
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Merchant Success Manager (Support Manager +)
Easy Pay Direct —Austin, TX
- $95,000 - $105,000 a year
- Mid-level
- Office
- Team management
- Health insurance
- 401(k) matching
Customer Success Manager, Consumables, Beauty
Amazon.com Services LLC —Austin, TX
- $70,400 - $101,800 a year
- Full-time
- Merchandising
- Mid-level
- Office
- AD&D insurance
- Health insurance

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direct support manager jobs near austin, tx

Operations Manager, Sales (AUS)

CLEAR - Field -
Austin, TX

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Job Details

$72,000 - $92,000 a year
5 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

Employee misconduct investigations
Employee grievance management
Talent management
Customer satisfaction tracking
Mid-level
Compliance with security regulations
Sales team management
3 years
Team development
Hiring
Professional development support
Team training
Sales coaching
Employee relations management
Mentoring
Recruiting
Security
Business operations
Customer service management
Sales leadership
Employee engagement
Transportation Security Administration (TSA) protocols
Leadership
Communication skills
Technical Proficiency
General management
Stakeholder relationship building

Full Job Description

About CLEAR:

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.

Key Responsibilities Include:

Support the General Manager in all essential duties for the efficient operation of the station, creating an environment in which Ambassadors are able to perform duties related to security, service and sales.
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
Assist with the recruitment, on-boarding, and development of Ambassadors while supporting a culture of continuous learning and development.
Coach, mentor, and train the team to meet sales and customer service goals and standards
Assist with employee relations matters & investigations as needed
Analyze key metrics, customer feedback and direct "on the floor" observations to make informed decisions on how to improve team performance
Build and foster internal and external stakeholder relationships & serve as a trusted member of your local station leadership team
Spend at least 80% of time on the floor in a customer-facing environment at the airport

Ideal candidates will have:

At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Solid leadership and organizational skills, and ability to manage multiple priorities in an ever-changing environment
Experience with employee engagement, customer satisfaction, sales and adhering to compliance standards.
Proficiency in using technology daily in your work
Required to successfully complete a government background investigation
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)

The base salary range for this role is $72,000-$92,000 / year depending on level of skills and experience.

This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance.

Perks of Being a Team Member at CLEAR!

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company!
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!

Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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Refine Your Search

direct support manager jobs in austin, tx

Operations Manager, Sales (AUS)

DSP V - Home Supervisor

Care Manager - Independent Living Community

Account Supervisor, Airline Catering - 2 Positions Available

Supervisor, CSR Pflugerville

Customer Experience Lead

Executive & Strategic Initiatives Lead - Rathgeber Campus

Temporary Team Lead

Strategic Customer Success Manager

Customer Success Manager

Senior Customer Care Lead

Supervisor - Account Enablement

Senior Client Service Manager, Client Experience

Customer Experience Engineering Team Manager

Operations Manager (Onsite)

Customer Success Manager

Seasonal Licensed Healthcare Service Delivery Manager

Customer Success Manager

Merchant Success Manager (Support Manager +)

Customer Success Manager, Consumables, Beauty

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