Top 626 Director of customer experience Jobs in Austin, Tx

Director of Pipeline Safety Compliance
SiEnergy —Bee Cave, TX
- Full-time
- Engineering
- Finance
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
8d
Entry Level Director of Sales
Homewood Suites Austin Airport —Austin, TX
- $45,000 - $50,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant Community Director - Regents West at 26th
CWS Apartment Homes, LLC —Austin, TX
- $25 - $27 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
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7d
Senior Director, Product Management - Commercial Excellence
Bain & Co. —Austin, TX
- $179,500 - $230,500 a year
- Full-time
- Master's degree
- 8 years
- Bachelor's degree
- Wellness program
- Paid holidays
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Regional Director of Operations (Federal Contracts)
Professional Contract Services, Inc. —Austin, TX
- Weekends as needed
- Hybrid work
- Background check
- OSHA
- Office
- Disability insurance
- Relocation assistance
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Production Control Leader (Director of Supply Chain)
CFAN Company —San Marcos, TX
- $100,000 - $150,000 a year
- Full-time
- Management
- Inventory management
- Customer service
- Disability insurance
- Health insurance
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Center Director
Mathnasium the Math Learning Center —Austin, TX
- From $50,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
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Director of Regulatory Finance & Rates
Summit Utilities Inc —Texas
- Full-time
- Remote
- Oracle
- CPA
- Finance
- Health insurance
- Vision insurance
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Emergency Medical Communications Director
VALiNTRY —Pflugerville, TX
- $90,000 - $110,000 a year
- Email
- 5 years
- Business development
- Bachelor's degree
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Marketing Director - Hi Tech Motorcars
Hi Tech Automotive Group —Austin, TX
- $90,000 - $1,200,000 a year
- Email
- Google Workspace
- Dealership
- Marketing
- Health savings account
- Health insurance
Quick Apply
Director of Engineering
Paradigm Manufacturing —Hutto, TX
- Full-time
- Background check
- 5 years
- Windows
- Health insurance
- Dental insurance
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Assistant Controller/Director of Finance
Cherry Bekaert —Austin, TX
- $140,000 - $150,000 a year
- CPA
- Customer service
- Bachelor of Science
- Paid time off
- 401(k) 4% Match
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Regional Sales Director
Clinical Pathology Laboratories, Inc —Austin, TX
- Full-time
- Marketing
- Finance
- Bachelor's degree
Assistant Director of Nursing $4500k Sign On
Brookdale Senior Living Inc. —Austin, TX
- Nights as needed
- Nursing
- RN License
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Director Emergency Services
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Adults
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Chief Nursing Officer / Director of Nursing RN
Ignite Medical Resort Round Rock —Austin, TX
- $100,000 - $120,000 a year
- Weekends as needed
- Nursing
- RN License
- English
- Health savings account
- AD&D insurance
Quick Apply
1d
Director, Customer Experience
onXmaps —Austin, TX
- $126,000 - $171,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Director of Customer Success
INNERGY —Austin, TX
- Full-time
- Remote
- Supervising experience
- Senior level
- Leadership
Quick Apply
Director of Welcome
Marriott International, Inc —Austin, TX
- $80,000 - $101,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Director of Customer Success Operations
Securly —Austin, TX
- Up to $165,000 a year
- Full-time
- Remote
- System design
- Recruiting
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
3d

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Director of Pipeline Safety Compliance

SiEnergy -
Bee Cave, TX

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Record keeping
Safety management experience within utilities industry
Risk management compliance audits
Internal controls
Defect resolution root cause analysis
Mapping using GIS
Construction regulatory compliance
Natural gas safety procedures
Project coordination
Corrective and preventive actions (CAPA)
Internal investigations
Driver's License
Quality risk management
CHMM
CIH
GIS software
Construction regulations
Internal compliance assessments
Certified Safety Professional
Associate Safety Professional
Productivity software
Investigating compliance violations
Construction quality control
Process improvement planning
Root cause analysis
Safety compliance in distribution operations
Cross-functional collaboration
Project leadership
Cross-functional team management
Construction quality assurance experience

Full Job Description

About Us:

At SiEnergy, you'll find the unique combination of a growth-oriented utility and the backing of a respected industry leader. Our employees play a key role in expanding essential infrastructure across some of the nation's fastest-growing regions. We offer the opportunity to work on meaningful projects, collaborate with talented professionals, and build a career with a company focused on safety, operational excellence, customer service, and long-term growth.

The Director of Pipeline Safety Compliance provides strategic leadership and oversight of pipeline safety, operational regulatory compliance, audit readiness, and operational assurance programs. This role develops, implements, and manages internal and external audit programs that evaluate regulatory compliance, construction quality, process adherence, documentation integrity, contractor performance, and readiness across Company operations. The Director serves as a primary Company authority for regulatory interpretation, audit readiness, compliance assessments, corrective action management, and continuous improvement.

Primary Job Duties:

Serve as the primary Company representative for Railroad Commission of Texas (RRC), PHMSA, and other operational related regulatory audits, inspections, compliance reviews, inquiries, and assessments.
Develop and administer risk-based internal audit and compliance monitoring programs for operations, engineering, construction, maintenance, gas control, corrosion control, damage prevention, training, operator qualification, contractor management, records, and regulatory compliance activities.
Lead audit preparation, including readiness reviews, mock audits, process validations, documentation reviews, records verification, field observations, and corrective action tracking.
Coordinate external audits, regulatory inspections, consultant assessments, third-party compliance evaluations, and related follow-up activities.
Interpret and implement federal and state pipeline safety regulations, Company procedures, operating standards, regulatory requirements, and industry guidance affecting operations and infrastructure.
Develop, revise, and maintain compliance-related policies, standards, procedures, forms, internal controls, and audit protocols to ensure consistent implementation across the organization.
Manage Company responses to Notices of Violation, probable violations, information requests, audit findings, and regulatory actions, including development, assignment, tracking, validation, and closure of corrective action plans.
Conduct operational reviews, field assessments, process audits, and compliance evaluations to identify risks, procedural gaps, documentation deficiencies, control weaknesses, and improvement opportunities.
Evaluate operational controls, recordkeeping systems, contractor oversight, documentation practices, training records, and management systems for regulatory compliance and operational reliability.
Establish, monitor, and report key performance indicators related to audit results, compliance performance, corrective actions, process effectiveness, documentation quality, contractor conformance, and risk reduction initiatives.
Lead or support root cause investigations of compliance deficiencies, audit findings, process failures, recurring operational issues, and regulatory concerns.
Ensure corrective actions are properly developed, assigned, tracked, validated, and sustained to reduce repeat findings and operational risk exposure.
Collaborate with field operations, engineering, construction, customer service, regulatory affairs, safety, training, and support departments to strengthen compliance culture and operational performance.
Monitor regulatory updates, enforcement trends, industry developments, and emerging compliance risks; translate requirements into practical processes, controls, training guidance, and operational expectations.
Prepare executive-level compliance and audit reports regarding organizational risks, audit outcomes, corrective action status, emerging regulatory concerns, control effectiveness, and improvement initiatives.
Provide strategic leadership, direction, coaching, and development for assigned employees and third-party resources supporting compliance, audit, and operational assurance functions.
Establish department goals, performance metrics, work priorities, budget needs, service expectations, and accountability standards.
Lead or support workforce planning, talent development, recruitment, performance management, employee engagement, and disciplinary actions as applicable.
Promote cross-functional collaboration to address compliance risks, audit findings, operational challenges, and improvement opportunities.
Evaluate audit technologies, compliance tools, document management systems, reporting platforms, and operational systems that enhance program effectiveness and efficiency.

Preferred Education Requirements

Applicable higher-level education such as a Bachelor's Degree in Engineering, Business Administration, Construction Management, Regulatory Compliance, Risk Management, Finance, Public Administration, or related discipline.

Experience Required

Minimum of ten (10) years of progressively responsible experience in utility operations, regulatory compliance, auditing, engineering, construction management, quality assurance, risk management, pipeline operations, or a related field.
Experience leading or supporting regulatory audits, compliance assessments, operational reviews, process audits, corrective action programs, or operational improvement initiatives.
Demonstrated experience interpreting regulatory requirements and applying them to field operations, procedures, records, and management controls.
Demonstrated leadership experience involving cross-functional teams, project coordination, audit response, corrective action management, or operational improvement initiatives.

Skills and Abilities Required

Extensive knowledge of federal and state pipeline safety regulations, natural gas utility operations, regulatory compliance expectations, and field documentation requirements.
Strong understanding of internal auditing methodologies, compliance frameworks, risk assessment techniques, operational controls, quality assurance practices, and corrective action management.
Ability to interpret complex regulatory requirements and convert them into practical business processes, internal controls, field expectations, and training guidance.
Exceptional analytical, investigative, organizational, and problem-solving skills with the ability to identify root causes and implement sustainable corrective actions.
Strong knowledge of construction, maintenance, engineering, field operations, contractor management, records management, and operational assurance processes.
Excellent written and verbal communication skills, including executive-level reports, audit summaries, corrective action plans, procedures, and regulator-facing communications.
Proficiency with Microsoft Office applications, audit management systems, document management platforms, GIS/mapping systems, work

Physical Requirements

Ability to sit for extended periods of time behind desk
Ability to work in front of computer for extended periods of time

Other Requirements

Must be able to travel 30% of time
Valid Texas Driver’s License

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Bee Cave, TX 78738

Quick Apply

Refine Your Search

director of customer experience jobs in austin, tx

Director of Pipeline Safety Compliance

Entry Level Director of Sales

Assistant Community Director - Regents West at 26th

Senior Director, Product Management - Commercial Excellence

Regional Director of Operations (Federal Contracts)

Production Control Leader (Director of Supply Chain)

Center Director

Director of Regulatory Finance & Rates

Emergency Medical Communications Director

Marketing Director - Hi Tech Motorcars

Director of Engineering

Assistant Controller/Director of Finance

Regional Sales Director

Assistant Director of Nursing $4500k Sign On

Director Emergency Services

Chief Nursing Officer / Director of Nursing RN

Director, Customer Experience

Director of Customer Success

Director of Welcome

Director of Customer Success Operations

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