Top 1390 Guest experience leader Jobs in Austin, Tx

Front Desk Guest Service Agent $16/Hour
La Quinta Inn & Suites Austin Airport —Austin, TX
- From $16 an hour
- 8 hour shift
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Part Time - Concierge - Downtown Austin
WRMC, Inc. —Austin, TX
- $22 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
11d
Concierge (Full-Time) | High-Rise Residential | Downtown Austin
WRMC, Inc. —Austin, TX
- $21 - $23 an hour
- Weekends as needed
- Office
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Event Staff - College Sports Events
Allied Universal® Event Services —Austin, TX
- $22 an hour
- Overtime
- 18 years or older
- Maintenance
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
12d
Territory Operations Leader
FAMILY ENTERTAINMENT GROUP LLC —Austin, TX
- $90,000 - $105,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick Apply
Guest Services Supervisor
FAIRMONT —Austin, TX
- Full-time
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Services Associate
Allied Universal® Event Services —Austin, TX
- $18 - $22 an hour
- Overtime
- 18 years or older
- Maintenance
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
2d
Front Desk Agent - FT
Sage Hospitality —Austin, TX
- Full-time
- No experience needed
- English
- Hotel
- Free parking
- Health savings account
Spa Reception
1 Hotel Austin, L.L.C. —Austin, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
PBX Operator (Part-Time) - Hilton Austin
Hilton —Austin, TX
- $18.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
FOH Shift Lead
Ramen Tatsu-ya —Austin, TX
- $29 - $34 an hour
- Full-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Flexible schedule
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2288)
Target —Austin, TX
- From $16.50 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Experience Lead (GEL)
McDonald’s —Austin, TX
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Tuition reimbursement
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0096)
Target —Austin, TX
- From $16.50 an hour
- Part-time
- Entry level
- Flexible schedule
Party Host
Urban Air Adventure Parks —Austin, TX
- Online Application
- 16+ years old
- Leadership
- Communication skills
- Flexible schedule
Banquets Administrative Assistant
Kalahari Resorts & Conventions —Round Rock, TX
- Weekends as needed
- Bilingual
- Office
- Administrative experience
- Paid holidays
- Health insurance
Shift Leader
Insomnia Cookies —Austin, TX
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Assistant Event Services Manager | Full-Time | Moody Center
Oak View Group —Austin, TX
- $50,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Team management
- Health insurance
- Dental insurance
Senior Technician
FAMILY ENTERTAINMENT GROUP LLC —Round Rock, TX
- $21 - $23 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
3d
Assistant General Manager
Urban Air Adventure Park —Austin, TX
- $35,000 - $40,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Microsoft Excel
Quick Apply

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Front Desk Guest Service Agent $16/Hour

La Quinta Inn & Suites Austin Airport -
Austin, TX

Quick Apply

Job Details

Full-time
From $16 an hour

Benefits

Paid time off
Employee discount
Referral program

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
In-person customer service
High school diploma or GED
Computer skills

Full Job Description

K&K Hotels

K&K Hotels is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. K&K is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. K&K has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Overview

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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K&K Hotels is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of K&K Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

Employee discount
Paid time off
Referral program

Schedule:

8 hour shift

Application Question(s):

Do you have a valid driver license and clear driving record?

Education:

High school or equivalent (Preferred)

Experience:

customer service: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in austin, tx

Front Desk Guest Service Agent $16/Hour

Part Time - Concierge - Downtown Austin

Concierge (Full-Time) | High-Rise Residential | Downtown Austin

Event Staff - College Sports Events

Territory Operations Leader

Guest Services Supervisor

Guest Services Associate

Front Desk Agent - FT

Spa Reception

PBX Operator (Part-Time) - Hilton Austin

FOH Shift Lead

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2288)

Guest Experience Lead (GEL)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0096)

Party Host

Banquets Administrative Assistant

Shift Leader

Assistant Event Services Manager | Full-Time | Moody Center

Senior Technician

Assistant General Manager

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