Top 40 Helpdesk technician Jobs in Austin, Tx

IT Helpdesk Technician (Tier 1)
Austin Achieve Public Schools —Austin, TX
- Full-time
- Background check
- School experience
- Spanish
Quick Apply
IT Help Desk Technician
Flash —Austin, TX
- $20 - $25 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Paid time off
IT Help Desk Technician (Remote - United States, Full-Time)
Texas Sports Academy Main —Austin, TX
- $25 an hour
- Weekends as needed
- Remote
- School experience
- Spanish
- English
Quick Apply
IT Support Technician I
Riot Platforms —Austin, TX
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Travel
- Health insurance
- 401(k)
Quick Apply
11d
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
Quick Apply
IT Specialist
Yugo —Austin, TX
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
4d
IT Service Support Technician
Stradiant —Austin, TX
- Weekends as needed
- Azure
- English
- Research
Quick Apply
Sr. Help Desk Technician
Curative HR LLC —Austin, TX
- $95,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Technician
Metro Vein Centers —Austin, TX
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Tier 2 Help Desk Specialist
Systems Engineering Solutions Corporation —Austin, TX
- Full-time
- Computer Science
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Help Desk Support Technician
ALCON DTS —Austin, TX
- Full-time
- Google Workspace
- Azure
- Mid-level
- Disability insurance
- Dental insurance
Enterprise Applications Support Technician
DMD Systems Recovery LLC —Austin, TX
- $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) – Austin – ,TX
Axiom Technologies —Austin, TX
- Part-time
- Mid-level
- 3 years
- Bachelor's degree
12d
Help Desk Technician
Purple Communications Inc —Austin, TX
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Support Team (Helpdesk) Lead
SquareDomain —Austin, TX
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
Client Support Center (CSC) Administrator Technician
Mobile Communications America Inc —Austin, TX
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
- Paid holidays
- Health insurance
10d
Field Service Technician - 4x10 - Lubbock, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Network Technician (Remote)
MEI Rigging & Crating LLC —Austin, TX
- Full-time
- Research
- Mid-level
- Forklift
Quick Apply

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helpdesk technician jobs near austin, tx

IT Helpdesk Technician (Tier 1)

Austin Achieve Public Schools -
Austin, TX

Quick Apply

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Austin Achieve Public Schools is a tuition-free, open-enrollment public charter school preparing Austin youth to attend and excel at top universities. The IT Helpdesk Technician works with the Technology Services Team to ensure that staff and scholars at Austin Achieve can effectively access and use the technology provided to support academic achievement.

Essential Duties and Responsibilities

Work closely in a small team to support all staff and students with their technology issues.
Prioritize and resolve IT tickets and walk-ups efficiently
Maintain & support our Student Helpdesk during school hours
Set up, configure, diagnose, and repair end-user devices, including Chromebooks, MacBooks, and Windows devices.
Assists in monthly school-wide assessments, implementations, room tech checks & deployments (software, hardware, audio/video, etc.)
Contribute to the internal knowledge base to support ongoing staff training

Qualifications

Must possess strong problem-solving skills and the ability to adapt and develop new technical skills as technology evolves
Basic enterprise network troubleshooting knowledge
Experience working with multiple operating systems, including macOS, Windows, and Chrome OS
Basic knowledge of troubleshooting standards, hardware replacement, office and conference A/V equipment, and projector maintenance
Basic familiarity with cloud-based technologies & services (Google Workspace, MDM, Identity and Access Management, etc.)
Good social, communication, and organizational skills
Interacts in a professional manner with all levels of staff, teachers, students, and vendors
Unwavering commitment to the AAPS mission, scholars, families, and community
Humbly acknowledge one’s strengths and weaknesses in an effort to grow professionally and push the mission of AAPS forward
Ability to join a team that has aggressive goals and professional expectations, and is willing to receive and implement feedback to effectively contribute and achieve these organizational goals either independently, collaboratively, and/or under the direction and accountability of a senior staff member
Effectively uses qualitative and quantitative data to identify problems and can work with and/or lead a team to problem-solve using persistence and dedication in an effort to achieve personal, departmental, and/or organizational goals
Willingness to engage in collegial debate with teammates regarding important decisions and rally behind decisions once they are made
Spanish fluency is a strong plus
Candidate must have a satisfactory outcome of the fingerprinting background check

Required Experience

Candidates must have a GED or a high school diploma
A minimum of 2 years of technical support experience is preferred, along with some experience troubleshooting and repairing technology equipment
Experience working in an education setting is preferred but not required

Quick Apply

Refine Your Search

helpdesk technician jobs in austin, tx

IT Helpdesk Technician (Tier 1)

IT Help Desk Technician

IT Help Desk Technician (Remote - United States, Full-Time)

IT Support Technician I

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

IT Specialist

IT Service Support Technician

Sr. Help Desk Technician

IT Support Technician

Tier 2 Help Desk Specialist

Help Desk Support Technician

Enterprise Applications Support Technician

Senior Help Desk Technician II

Desktop Support Engineer (Dispatch /Part-Time) – Austin – ,TX

Help Desk Technician

Senior Technical Support Analyst (Tier 3)

Support Team (Helpdesk) Lead

Client Support Center (CSC) Administrator Technician

Field Service Technician - 4x10 - Lubbock, TX

Network Technician (Remote)

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