Top 44 Hotel front desk supervisor Jobs in Austin, Tx

Front Office Supervisor
Aloft —Austin, TX
- $20 - $22 an hour
- Full-time
- Mid-level
- Hotel
- Accounting
- Free parking
- Paid holidays
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Front Office Supervisor
AC Hotel Austin Hill Country —Austin, TX
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Assistant Rooms Operations Manager
Marriott International, Inc —Austin, TX
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
3d
Front Desk Supervisor - Hilton Austin
Hilton —Austin, TX
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Desk Supervisor
Residence Inn Austin Northwest —Austin, TX
- $18 - $20 an hour
- Ability to walk for extended periods
- Mid-level
- Hotel
- Wellness program
- Commuter assistance
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Front Desk Manager
White Lodging Services Corporation —Austin, TX
- Mid-level
- Hotel
- Leadership
- Paid parental leave
- Disability insurance
Quick Apply
1d
Hotel Front Desk Supervisor
Hyatt House —Austin, TX
- Weekends as needed
- Mid-level
- Hotel
- Budgeting
- Paid holidays
- Disability insurance
Quick Apply
10d
Assistant General Manager
Hampton Inn & Suites Austin University Capitol —Austin, TX
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply
Front Office Supervisor
1 Hotel Austin, L.L.C. —Austin, TX
- Weekends as needed
- English
- Mid-level
- Hotel
9d
Front Desk Supervisor
White Lodging Services Corporation —Austin, TX
- Mid-level
- Hotel
- Front desk
- Paid parental leave
- Disability insurance
Quick Apply
Dual Front Desk Manager
White Lodging Services Corporation —Austin, TX
- Hotel
- Supervising experience
- Senior level
- Paid parental leave
- Disability insurance
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Director of Welcome
Marriott International, Inc —Austin, TX
- $80,000 - $101,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Front Desk Supervisor
Hilton Garden Inn Austin Downtown —Austin, TX
- Merchandising
- Mid-level
- Hotel
Quick Apply
Front Desk Host - Austin Proper Hotel
PROPER AUSTIN HM LLC —Austin, TX
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Overnight Front Office Manager
Omni Hotels & Resorts —Austin, TX
- Weekends as needed
- 18 years or older
- Inventory management
- Writing skills
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Guest Service Manager
IHG Extended Stay Brand —Austin, TX
- $43,000 - $47,500 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Experience Manager (Department Head)
Four Seasons —Austin, TX
- Weekends as needed
- Mid-level
- Residential
- Hotel
- Paid parental leave
- Paid holidays
3d
Guest Service Agent
Hilton Garden Inn Austin University Capitol —Austin, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel General Manager - Blanco Hotel
McGuire Moorman Lambert Hospitality HQ —Austin, TX
- Full-time
- Background check
- Ability to walk for extended periods
- Residential
- Disability insurance
- Relocation assistance
Quick Apply
Spa Front Desk Agent | Full-Time
Omni Hotels & Resorts —Austin, TX
- Full-time
- 18 years or older
- Merchandising
- English
Quick Apply
12h

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hotel front desk supervisor jobs near austin, tx

Front Office Supervisor

Aloft -
Austin, TX

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication

Full Job Description

Pay Range $20-22 per hour

ALOFT AUSTIN AT THE DOMAIN

Aloft Austin, a modern hotel at The Domain in north Austin, greets guests with 140 spacious guest rooms, the 24-hour grab-and-go Re: fuel by Aloft café, the casual W XYZ Bar and Re:mix lounge, an outdoor splash pool and more than 1,500 sq. ft. of event space.The hotel is near the MoPac Expressway, on Domain Drive just south of Palm Way — with free parking for employees in a nearby garage.

LodgeWorks is actively hiring for a Front Office Supervisor.

Who we are

LodgeWorks is a privately held hotel development and management company. While our name isnt on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.

Were thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe its because were grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe its because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job overview

The Front Office Supervisor oversees front office operations. This person provides guest service, guidance and leadership to ensure that consistent customer service is provided. The Front Desk Supervisor works with appropriate individuals and departments as necessary to resolve guest calls, requests and concerns. This person assists management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; and theyll serve as a leader and role model.

To put it simply: This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel meet and exceed financial goals.

The day-to-day

Check all hotel guests in and out in a confident, professional and personalized manner.
Welcome and register hotel guests, explain the accommodations and establish the credit or method of payment.
Demonstrate a thorough knowledge of hotel information, including but not limited to room categories, room rates, packages, promotions, amenities, the local area and other general product knowledge, and answer guest inquiries.
Communicate effectively, both orally and in writing, to provide clear direction to staff.
Assign and instruct team members accordingly; observe performance and encourage improvement and growth.
Maintain regular attendance in compliance with LodgeWorks standards as required by scheduling, which varies according to hotel needs.
Comply with LodgeWorks standards and regulations to encourage safe and efficient hotel operations.
Take hotel reservations accurately and efficiently.
Ensure that immediate response is given to every guest comment and concern to ensure it is resolved in a timely, friendly and efficient manner.
Maintain accuracy with all accounting, cash handling and billing procedures.
Handle cash, make change and balance an assigned house bank.
Be familiar with and follow tax-exempt policies and procedures.
Ensure that all calls are answered in a courteous, professional and efficient manner.
Work harmoniously and professionally with co-workers and supervisors.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for the team and other associates. Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication tools to log and notify fellow associates and supervisors of pertinent information.
Ensure that the front desk team is trained in and follows financial control procedures for cash, vouchers, inventories, receivables and key control policies.
Ensure that all shifts are appropriately staffed based on business levels.
Assist in any other task or duties as requested by management.

Who you are

A team player with a heart for hospitality.
Entrepreneurial at heart and innovative in mind.
A long-term thinker.
Customer-focused, with guests, clients and employees at the forefront of your thinking.
Nimble and able to adapt to change quickly.
Committed to sharing and togetherness and value the family mindset of our organization.
Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
An excellent communicator.
Naturally curious and value listening to solve problems.
Comfortable following directions, guidelines and work objectives.
Capable of exerting up to 40 pounds of force occasionally.
Capable of standing for an entire or shift or for an extended amount of time.
Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
A plus: Practiced, with six months' related experience in hospitality or a service industry.
A must: Eager to be part of a great work culture and team.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

PTO:

Hotel and restaurant discounts available at select LodgeWorks properties
Health, vision and dental benefits
401(k) plans with matching contributions
Paid holidays
Short-term and long-term disability (company sponsored)
Referral bonuses
Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Brand: Aloft
Address: 11601 Domain Drive Austin, TX - 78758
Property Description: Aloft Austin
Property Number: 5160

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in austin, tx

Front Office Supervisor

Front Office Supervisor

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Director of Welcome

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Front Desk Host - Austin Proper Hotel

Overnight Front Office Manager

Guest Service Manager

Guest Experience Manager (Department Head)

Guest Service Agent

Hotel General Manager - Blanco Hotel

Spa Front Desk Agent | Full-Time

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