Top 178 Incident manager Jobs in Austin, Tx

Senior Incident Manager
Apple —Austin, TX
- Computer science
- 6 years
- Computer Science
IT Incident Mgmt Lead
K&L Gates —Austin, TX
- $128,000 - $199,000 a year
- Full-time
- Remote
- Background check
- Addiction Medicine
- 5 years
- Profit sharing
- Wellness program
Field Incident Investigator, Eastern North America
Tesla —Austin, TX
- Full-time
- Mid-level
- Analysis skills
- Communication skills
- Commuter assistance
- Health savings account
State Hospital Central Office Investigator and Incident Response Coordinator
Health & Human Services Comm —Austin, TX
- $6,377.50 - $10,785.83 a month
- Extended hours
- 18 years or older
- Pass drug screening
- Mid-level
- Health insurance
- Opportunities for advancement
Quick Apply
6d
Incident Response Manager
TTEC —Austin, TX
- $120,000 - $140,000 a year
- Remote
- Management
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
Social Support Lead, Trust and Safety Compute
Google —Austin, TX
- $141,000 - $205,000 a year
- Weekends as needed
- Office
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
WIM Investigator II, AmSec WIM
Amazon.com Services LLC —Austin, TX
- $74,400 - $130,100 a year
- Full-time
- Mid-level
- Analysis skills
- Psychology
- AD&D insurance
- Health insurance
6d
Cybersecurity Incident Response Manager
Arm —Austin, TX
- $164,900 - $223,100 a year
- Email
- Computer Science
- Bachelor of Science
- Office
TMC Operators
Austin Staffing, Inc —Austin, TX
- $22 - $31 an hour
- Mid-level
- Analysis skills
- 1 year
Quick Apply
3d
Senior Software Engineering Manager (Austin, TX)
Steadily —Austin, TX
- Full-time
- System design
- Office
- Mentoring
- Health savings account
- Health insurance
12h
Incident Responder / Incident Response Specialist - AI Trainer
DataAnnotation —Austin, TX
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Site Reliability Engineer, Developer Experience
Selby Jennings —Austin, TX
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Communication skills
Quick Apply
Tow Truck Driver/Operator
Armada Towing / Atx Vip Towing —Austin, TX
- $4,500 - $6,000 a month
- Full-time
- Background check
- Mechanic experience
- Pass drug screening
- Paid training
- Employee discount
Quick Apply
4d
Assistant Chief Engineer, Critical Environment
US AMR-Jones Lang LaSalle Americas, Inc. —Austin, TX
- Online Application
- 5 years
- Driver's License
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
10d
Assistant Chief Engineer, Critical Environments
US AMR-Jones Lang LaSalle Americas, Inc. —Austin, TX
- Online Application
- 5 years
- Driver's License
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
10d
Residential Security Program Manager, Executive Protection
Apple —Austin, TX
- $178,800 - $268,400 a year
- Residential
- 8 years
- Contracts
- Employee stock purchase plan
- Health insurance
3d
Product Manager, Claims Automation & Integrations , On-Road Incident Management (ORIM)
Amazon.com Services LLC —Austin, TX
- $104,700 - $179,600 a year
- Full-time
- 3 years
- SQL
- Continuous improvement
- AD&D insurance
- Health insurance
14d
Manager, Business Process
paypal —Austin, TX
- $95,500 - $156,200 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Health insurance
- Paid time off
Remote Major Incident Management Support Specialist (VA ESOM - Day Shift)
Kentro —Austin, TX
- $67,000 - $87,000 a year
- Full-time
- Computer Science
- Mid-level
- 8 years
- Health insurance
- Tuition reimbursement
Cyber Crisis & Readiness Manager
Accenture —Austin, TX
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance

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incident manager jobs near austin, tx

Senior Incident Manager

Apple -
Austin, TX

Apply Now

Job Details

Qualifications

Program management
Defect resolution root cause analysis
Tooling
Defect analysis
Incident management software
Production systems
Collaboration with product development teams
Problem management
Project stakeholder communication
Cross-functional communication
Failure analysis

Full Job Description

Are you energized by leading high-stakes operational response? Do you thrive in fast-moving, cross-functional environments where clarity and decisiveness directly protect the user experience? Are you the person others turn to in a crisis to bring order, drive resolution, and keep stakeholders informed? If so, you might be the right fit for a Senior Incident Manager role for Apple Wallet.

This role focuses on leading and improving the incident response program for Apple Wallet, ensuring that when issues arise, our response is fast, coordinated, and centered on the user experience. As a senior individual contributor, you'll set direction for incident management. It's a hands-on, high-accountability role that requires technical fluency, operational rigor, and strong leadership presence under pressure, with exceptional communication skills.

At Apple, we don't just build products - we craft the kind of wonder that's revolutionized entire industries. Apple Wallet has changed the way we access the world and is one of our fastest growing services. If this excites you, apply to join our talented team.

Description

As a Senior Incident Manager, you'll drive the incident management process end-to-end - ensuring it's executed consistently and accurately, while continuously improving it. You'll lead incident response, mobilize the right people quickly, and drive clear, decisive communication. Your technical fluency lets you follow the engineering conversation in real time, ask the sharper question, and translate complexity into clarity for stakeholders.

You'll also own the post-incident lifecycle - making sure every incident produces real learnings, durable observations, and clear ownership in partnership with Problem Management. Beyond execution, you'll continuously sharpen the practice itself: refining how we prioritize, communicate, respond, and surfacing cross-functional feedback on where we can be better. This role depends on strong written and verbal communication, sound judgment under pressure, and a teamwork-first instinct. ","responsibilities":"Serve as Incident Commander on high-severity events, owning the response from declaration through mitigation, driving cadence, and removing blockers.

Make timely, well-reasoned decisions under pressure, including escalations, when to engage additional teams, and when to communicate externally.

Own incident communications throughout the lifecycle - delivering concise, accurate updates to engineering, leadership, partners, and stakeholders.

Set direction for and coach a team of incident managers, driving consistent execution, quality, and continuous improvement across the team.

Maintain a clear incident record - timeline, key decisions, actions taken, and impact assessment - so post-incident work starts from a strong foundation.

Lead post-incident reviews that focus on systemic learning, ensuring every incident produces durable observations, clear action items, and named owners.

Partner closely with Problem Management to translate post-incident learnings into prevention work.

Continuously improve response playbooks, and escalation paths.

Build strong working relationships across Engineering, Operations, and external partners.

Identify and surface cross-functional gaps - process, tooling, ownership, observability - and drive them to resolution.

Preferred Qualifications

Hands-on engineering background (SRE, DevOps, or software engineering), particularly in payments or financial services.

Experience leading incident programs across global teams or regulated environments.

Background in high-availability systems, payments infrastructure, or customer-critical services.

Experience integrating incident workflows with observability platforms (e.g., Datadog).

Experience driving change in cross-functional or matrixed organizations.

Minimum Qualifications

Bachelor's degree in Computer Science or Information Technology or equivalent practical experience.

6+ years of experience in incident management, site reliability engineering, or technical program management for production services.

Demonstrated experience building or scaling an incident management program in a production or customer-facing environment.

Proven ability to define, measure, and influence operational metrics (MTTD, MTTR, etc.).

Experience facilitating postmortems and applying root cause analysis frameworks to drive durable improvements.

Strong cross-functional collaboration skills, particularly with engineering, product, and executive stakeholders.

Excellent communication skills under pressure, with the ability to drive clarity and urgency.

Experience with incident tooling (e.g., PagerDuty, Slack automation, observability platforms).

Apply Now

Refine Your Search

incident manager jobs in austin, tx

Senior Incident Manager

IT Incident Mgmt Lead

Field Incident Investigator, Eastern North America

State Hospital Central Office Investigator and Incident Response Coordinator

Incident Response Manager

Social Support Lead, Trust and Safety Compute

WIM Investigator II, AmSec WIM

Cybersecurity Incident Response Manager

TMC Operators

Senior Software Engineering Manager (Austin, TX)

Incident Responder / Incident Response Specialist - AI Trainer

Site Reliability Engineer, Developer Experience

Tow Truck Driver/Operator

Assistant Chief Engineer, Critical Environment

Assistant Chief Engineer, Critical Environments

Residential Security Program Manager, Executive Protection

Product Manager, Claims Automation & Integrations , On-Road Incident Management (ORIM)

Manager, Business Process

Remote Major Incident Management Support Specialist (VA ESOM - Day Shift)

Cyber Crisis & Readiness Manager

I want to receive the latest job alert for incident manager in austin, tx

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