Top 25 L network engineer Jobs in Austin, Tx

NOC Engineer III, Incident Management Team
GFiber —Austin, TX
- $134,000 - $152,000 a year
- Weekends as needed
- Computer science
- Computer Science
- 3 years
Quick Apply
7d
Test Engineering Technician
Vertiv —Austin, TX
- Mid-level
- Continuous improvement
- US work authorization
Senior Security Engineer, Uppercase Research
Google —Austin, TX
- $174,000 - $253,000 a year
- Full-time
- Hybrid work
- 5 years
- System design
- Research
- Paid holidays
- Disability insurance
Test Engineer
Vertiv —Austin, TX
- Computer Science
- 5 years
- Travel
Software Engineer -Automation
Vertiv —Austin, TX
- Computer Science
- English
- Analysis skills
Technical Sales Sr. Engineer - Channel Whitespace, Texas
Vertiv —Austin, TX
- Up to 50% travel
- Residential
- Travel
BIM/CAD Designer - Treatment
Freese and Nichols —Austin, TX
- Full-time
- Hybrid work
- Office
- 3 years
- High school diploma or GED
Manufacturing Engineer (Assembly)
Vertiv —Austin, TX
- 5 years
- Bachelor of Science
- Mid-level
Transportation Planner
Freese and Nichols —Austin, TX
- Full-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Team management
ERS-NETA Electrical Testing Technician - Austin
Vertiv —Austin, TX
- Weekends as needed
- Microsoft Word
- Up to 50% travel
- OSHA
Electrical Engineer
Vertiv —Austin, TX
- 5 years
- Bachelor of Science
- US work authorization
Transportation Project Manager
Freese and Nichols —Austin, TX
- Full-time
- Hybrid work
- Team management
- Mentoring
- Senior level
Sr. Mechanical Engineer – Server Liquid Systems
Vertiv —Austin, TX
- 5 years
- Project management
- Travel
Senior Water Resources Engineer
Freese and Nichols —Austin, TX
- Full-time
- Hybrid work
- Civil engineering
- 8 years
- Bachelor's degree
Director, Engineering - Strategic Thermal Labs
Vertiv —Austin, TX
- 11+ years
- English
- Analysis skills
Site Leader - Austin, TX
Vertiv —Austin, TX
- Weekends as needed
- Construction site
- Military
- Word processing
- Health insurance
- Dental insurance
Distinguished Mechanical Engineer – Server Liquid Systems
Vertiv —Austin, TX
- Travel
- US work authorization
- Senior level
14d
Senior Electrical Engineer – Radio Frequency (RF) Systems
Saronic Technologies —Austin, TX
- Full-time
- 7 years
- Bachelor of Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply

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NOC Engineer III, Incident Management Team

GFiber -
Austin, TX

Quick Apply

Job Details

Full-time
$134,000 - $152,000 a year
7 days ago

Qualifications

Triage
IT system monitoring
Incident management software
Equipment troubleshooting
Customer support ticket management
Network routing
Stakeholder management

Full Job Description

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least July 12th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Area Description

GFiber's mission is to deliver abundant internet on networks that are always fast and always open with products that are easy to understand and clearly priced. We believe customers deserve a better internet experience and everything we do is focused on providing just that. On our team, you'll work in an environment that's redefining the status quo in the Internet industry. On GFiber's Incident Management team, our NOC engineers resolve outages efficiently with their knowledge of network protocols, configurations, and troubleshooting techniques. This translates to shorter periods of downtime, preventing outages altogether, or identifying them in their early stages, minimizing downtime and improving customer experience.

Role Description

As an Incident Manager, you'll perform ticket administration, event correlation, diagnostics, issue repair, ensuring incidents are prioritized based on their business impact and customer satisfaction. As a Single Thread Owner, you will respond to all reported incidents initiating the proper management process with the appropriate teams to restore service as quickly as possible by developing and implementing incident resolution plans. You'll have the opportunity to interact with internal stakeholders across different shifts and teams, sharing regular reports on incident metrics, post mortems, industry updates, influencing efficiencies and more.

In this role, you'll:

Lead the end-to-end remediation of all high severity events (critical escalation paths, compliance with on-call duties, vendor rolodex, augmentation of existing support models from vendors, and post mortem management).
Initiate and lead war room phone calls with cross-functional stakeholders, including but not limited to: network engineers, system administrators, customer support, and management to drive resolution.
Delegate tasks, track progress, and hold stakeholders accountable for timely completion of assigned actions.
Run stakeholder comms and deliver written summaries and reports to executive leadership teams about the incident status, progress, and estimated time to resolution (ETR).
Assist in the generation of automation. Identify, triage, and implement preventive measures to reduce the frequency and severity of incidents and all "chronic/repetitive" issues, assisting in the generation of automation.
Generate post mortem/RCA, identifying lessons learned, actions and drive to fruition, and regular reports on incident metrics, including response times, resolution rates and KPIs to track improvements in MTTR.

At a minimum we'd like you to have:

Bachelor's degree in Computer Science, Engineering, telecommunications, a related field, or equivalent practical experience.
3 years of experience with network routing protocols, design and troubleshooting, with network equipment providers.
Experience with network monitoring, ticketing systems, triaging escalation tools, and troubleshooting tools.
Experience with TCP/IP networking concepts, including BGP and OSPF routing protocols, switching and DHCP.
Ability to work non-standard working hours including nights, weekends, holidays, and differing work rotations/shifts.

It's preferred if you have:

Experience in incident management, including leading war room calls, driving communication with stakeholders, preparing executive summaries, and providing timely updates and estimated time to resolution (ETR) during network outages or critical incidents.
Technical certifications, such as Nokia (ONC or NRS), Ciena(CE-A or CE-P), MEF CECP, Juniper (JNCIA or JNCIP), FOT, FTAA, DCI, WNT or MRT.
Experience in Radio Engineering incident management and switched network implementations.
OSS Functionality (Fault Management and ticket administration).
Understanding of CWDM/DWDM theory (C-band, L-band, wavelengths), linear and ring topologies, network hierarchy, optical and routed Networks, and ITIL knowledge.
Experience with the following equipment: CWDM/DWDM; Ciena Waveserver; Juniper MX/QFX/PTX, Nokia 7x50, Adtran/Nokia PON/OLT/ONT.

The US base salary for this full-time position is between $134,000 - $152,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

#LI-K

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Quick Apply

Refine Your Search

l network engineer jobs in austin, tx

NOC Engineer III, Incident Management Team

Test Engineering Technician

Senior Security Engineer, Uppercase Research

Test Engineer

Software Engineer -Automation

Technical Sales Sr. Engineer - Channel Whitespace, Texas

BIM/CAD Designer - Treatment

Manufacturing Engineer (Assembly)

Transportation Planner

ERS-NETA Electrical Testing Technician - Austin

Electrical Engineer

Transportation Project Manager

Sr. Mechanical Engineer – Server Liquid Systems

Senior Water Resources Engineer

Director, Engineering - Strategic Thermal Labs

Site Leader - Austin, TX

Distinguished Mechanical Engineer – Server Liquid Systems

Senior Electrical Engineer – Radio Frequency (RF) Systems

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