Top 74 network technician Jobs in austin, tx

IT Help Desk Technician
GTS Technology Solutions —Austin, TX
- $21 an hour
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Mech Product Manager-Tech, Data Center Engineering
Amazon Data Services, Inc. —Austin, TX
- $129,200 - $174,800 a year
- Full-time
- Product management
- Travel
- Senior level
- AD&D insurance
- Health insurance
6d
Level 2 IT Technician
DigaCore Technology Consulting —Austin, TX
- $65,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- Bachelor's degree
- Paid training
- Health savings account
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6d
Data Center Technician
Introl —Austin, TX
- $22 - $35 an hour
- Overtime
- OSHA
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Data Center Technician II
Google —Pflugerville, TX
- $78,500 - $110,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
13d
IT Support Technician
Fox Corporation —Austin, TX
- $67,000 - $90,000 a year
- Weekends as needed
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Network Technician
ALCON DTS —Austin, TX
- Weekends as needed
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
IT Technician
Zimmer Biomet —Austin, TX
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Wellness program
14d
Network Field Technician - Tier 2
EOS —Austin, TX
- $33 - $36 an hour
- Weekends as needed
- Construction site
- Mid-level
- Ability to lift 50 pounds
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2d
Data Center Technician
Flexsolv Networks, Inc. —Austin, TX
- $21 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Desktop Support Technician
LEIF JOHNSON FORD II LTD —Austin, TX
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
IT Support Technician I
We Are Blood —Austin, TX
- $19 - $22 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
IT Technician
Endodontic Practice Partners —Austin, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
General IT Support Technician
Cognizant —Austin, TX
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
13d
Data Center Controls Tech, Austin, Texas
Amazon Data Services, Inc. —Austin, TX
- $32 - $57 an hour
- Full-time
- Construction site
- Mid-level
- Mentoring
- AD&D insurance
- Health insurance
IT Service Support Technician
Stradiant —Austin, TX
- Weekends as needed
- Azure
- English
- Research
Quick Apply
Network Technician
Walker Engineering —Austin, TX
- Full-time
- Construction site
- Ability to walk for extended periods
- Mid-level
Data Center Optical Technician (Austin)
Ericsson —Austin, TX
- 8 hour shift
- Customer service
- English
- Mid-level
- Paid parental leave
- AD&D insurance
Network Technician II
Leander Independent School District —Leander, TX
- $42.13 an hour
- Part-time
- Mid-level
- Criminal background check
- Fingerprint clearance
Data Center Technicians & Commissioning Personnel
C2O Americas —Austin, TX
- Full-time
- Schematics
- 5 years
- Travel
Quick Apply

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network technician jobs near austin, tx

IT Help Desk Technician

GTS Technology Solutions -
Austin, TX

Quick Apply

Job Details

Full-time | Contract
$21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Telephony
BMC Remedy
Call center experience
Windows
High school diploma or GED
IT
Customer support
Technical Proficiency
Active Directory
CompTIA A+
Ticketing system technical support
Help desk

Full Job Description

Job Title: IT Support Specialist III – DFPS Service Desk
Location: Austin, TX 78751
Job Type: Full-time | Contract | Long-term | Potential Contract-to-Hire
Schedule: Onsite; 40 hours per week, between the hours of Monday – Friday, 8:00 AM – 7:00 PM CT (some after-hours, weekends, or holidays may be required)

About the Role
GTS Technology Solutions is seeking an experienced IT Support Specialist III to join the DFPS Service Desk team supporting the Texas Health & Human Services Commission (HHSC).
The IT Support Specialist III provides Tier 1 support for DFPS end users by phone and email. You’ll troubleshoot hardware, software, telephony, and basic network issues, create and route tickets in BMC Helix ITSM, and help keep Texans working by resolving issues quickly and accurately. This role works under limited supervision with latitude for independent judgment.

What you’ll do

Answer DFPS Service Desk calls/emails during scheduled hours; resolve as many issues on first contact as possible.
Create, triage, and update tickets in BMC Helix ITSM; document caller info and technical details clearly.
Troubleshoot PCs, printers/peripherals, Microsoft products, telephony, and basic network/connectivity.
Monitor call trends; flag recurring issues and unusual situations; support UAT before new deployments.
Assign/route tickets, follow up on Critical priorities, and send escalation notices when SLAs are at risk.
Maintain current knowledge (known issues, broadcasts, deployment changes); contribute tips and documentation.
Develop/update procedures and training materials; mentor new agents; present briefings as needed.
Serve as backup to peers and may oversee daily operations in the absence of team leads.
Perform other duties to support 24×7/365 operations (evenings, weekends, holidays as required).

What you’ll bring

2+ years in IT troubleshooting and/or customer support in a help desk/call center or similar environment.
Proficiency creating and managing tickets in an ITSM tool or similar trouble ticketing software Is required (ex. BMC Helix).
Hands-on experience with Windows desktops, common software suites, peripherals, and basic network/telephony.
Clear, calm communication—able to translate technical steps for non-technical users (even under stress).
Strong documentation habits; ability to research/learn quickly and work both independently and as a team member.
Typing 45+ WPM and comfort with a high-volume, fast-paced queue.
Schedule flexibility to work within coverage windows listed above (including holidays as needed).
High school diploma/GED required

Nice to have (preferred)

CompTIA A+ and/or ITIL Foundation certification.
Experience with procedures/training content, user acceptance testing, and mentoring teammates.

Why GTS

Work that matters—supporting essential services for Texans.
Collaborative team, growth opportunities, and a culture that values ownership and service.

Other Requirements:

Must pass a satisfactory standard criminal background check per DFPS requirements upon hire.
Must have reliable transportation.

Work Environment:

Employees are expected to maintain a professional appearance appropriate to a business setting and in accordance with company policy.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.

Job Types: Full-time, Contract

Pay: $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Call center: 1 year (Preferred)
Active Directory: 1 year (Preferred)

Work Location: Hybrid remote in Austin, TX 78751

Quick Apply

Refine Your Search

network technician jobs in austin, tx

IT Help Desk Technician

Mech Product Manager-Tech, Data Center Engineering

Level 2 IT Technician

Data Center Technician

Data Center Technician II

IT Support Technician

Network Technician

IT Technician

Network Field Technician - Tier 2

Data Center Technician

Desktop Support Technician

IT Support Technician I

IT Technician

General IT Support Technician

Data Center Controls Tech, Austin, Texas

IT Service Support Technician

Network Technician

Data Center Optical Technician (Austin)

Network Technician II

Data Center Technicians & Commissioning Personnel

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