Top 151 Patient accounts representative Jobs in Austin, Tx

Patient Benefit Representative
Texas Oncology —Austin, TX
- Full-time
- Microsoft Excel
- HIPAA
- Finance
Healthcare Customer Service Representative - Remote USA
TTEC —Austin, TX
- $16 an hour
- Remote
- Computer literacy
- HIPAA
- Research
- Wellness program
- Tuition reimbursement
Patient Access Representative
Texas Children's Hospital —Austin, TX
- Part-time
- Customer service
- High school diploma or GED
- Children
Patient Services Representative
Texas Oncology —Austin, TX
- Full-time
- Surgery
- High school diploma or GED
- Clinic
New Patient Coordinator Lead
Texas Oncology —Cedar Park, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Front Desk Coordinator
AUSTIN ORAL SURGERY —Austin, TX
- $20 - $22 an hour
- Dental office
- Surgery
- Mid-level
Quick Apply
Access Services Representative 2 - Mon - Fri 10:00pm to 6:00am
Baylor Scott & White Health —Cedar Park, TX
- Monday to Friday
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
PSR
Texas Oncology —Austin, TX
- Full-time
- High school diploma or GED
- Typing
- Outpatient
Access Services Representative 2 - Mon - Fri - 2pm to 10pm
Baylor Scott & White Health —Round Rock, TX
- Monday to Friday
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Patient Financial Services Phone Representative
University of Texas at Austin —Austin, TX
- From $45,000 a year
- Urgently hiring
- Hybrid work
- HIPAA
- Mid-level
- Office
- Retirement plan
Patient Collections Specialist
Surgery Ventures —Austin, TX
- Full-time
- Surgery
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Care Representative - Full-Time
Greater Austin Allergy —Austin, TX
- Full-time
- Ability to stand for extended periods
- Entry level
Quick Apply
9d
Patient Account Liaison
Covenant Management Systems, L.P. —Austin, TX
- Hybrid work
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Access Services Representative 2 - PRN
Baylor Scott & White Health —Round Rock, TX
- PRN
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Strategic Accounts Representative - Texas
PROCEPT BioRobotics Corporation —Austin, TX
- $110,000 a year
- Full-time
- 5 years
- Presentation skills
- Bachelor's degree
- Opportunities for advancement
Quick Apply
MDS Coordinator RN
Brookdale Senior Living Inc. —Austin, TX
- $34.72 - $44.23 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Clinical Navigator - FT Rotating | Round Rock Rehab
PAM Health, LLC —Round Rock, TX
- Full-time
- Hospital
- Customer service
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Hospice Care Consultant
AccentCare, Inc. —Austin, TX
- $70,500 - $95,000 a year
- Full-time
- Skilled nursing facility
- Hospital
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Newborn Nursery Nursing Manager
St. David's Medical Center —Austin, TX
- Full-time
- Surgery
- Senior level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
BRANCH COORDINATOR
Apria Healthcare LLC —Austin, TX
- $21.56 - $23.05 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply

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Patient Benefit Representative

Texas Oncology -
Austin, TX

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Job Details

Full-time

Qualifications

Microsoft Excel
High school diploma or GED
Productivity software
Technical Proficiency

Full Job Description

Overview:

The US Oncology Network is looking for a Patient Benefits Representative to join our team at Texas Oncology. This full-time position will support the Medical Oncology Department at our 901 W. 38th Street clinic in Austin, Texas. Typical work week is Monday through Friday, 8:00a - 4:30p.

This position will be a level 1or Sr depending on relevant candidate experience.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Benefits Representative do? (including, but not limited to):

The Patient Benefits Representative, under general supervision is responsible for educating patient on insurance coverage and benefits. Assess patients financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Responsibilities:

The essential duties and responsibilities (including, but not limited to):

Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form.
Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards appropriate information and forms to billing office.
Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
Review patient account balance and notify front desk of patients to meet with
Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately
At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs).
Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs.
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient*s records.
Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested.
Other duties as requested or assigned.

Qualifications:

The ideal candidate for the Patient Benefits Representative will have the following background and experience:

Level 1

High school diploma or equivalent required.
Minimum three (3) years patient pre-services coordinator or equivalent required.
Proficiency with computer systems and Microsoft Office (Word and Excel) required.
Demonstrate knowledge of CPT coding and HCPS coding application.
Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.
Must successfully complete required e-learning courses within 90 days of occupying position.

Level Sr (in addition to level 1 requirements)

Associates degree in Finance, Business or four years revenue cycle experience preferred.
Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required.
Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.

Competencies:

Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment:

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.

Apply Now

Refine Your Search

patient accounts representative jobs in austin, tx

Patient Benefit Representative

Healthcare Customer Service Representative - Remote USA

Patient Access Representative

Patient Services Representative

New Patient Coordinator Lead

Front Desk Coordinator

Access Services Representative 2 - Mon - Fri 10:00pm to 6:00am

PSR

Access Services Representative 2 - Mon - Fri - 2pm to 10pm

Patient Financial Services Phone Representative

Patient Collections Specialist

Patient Care Representative - Full-Time

Patient Account Liaison

Access Services Representative 2 - PRN

Strategic Accounts Representative - Texas

MDS Coordinator RN

Clinical Navigator - FT Rotating | Round Rock Rehab

Hospice Care Consultant

Newborn Nursery Nursing Manager

BRANCH COORDINATOR

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