Top 411 Patient service representative Jobs in Austin, Tx

Access Services Rep 2 (M-F 1:45pm -10:15pm)
Baylor Scott & White Health —Lakeway, TX
- Monday to Friday
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
13d
Patient Access Representative
Texas Children's Hospital —Austin, TX
- Part-time
- Customer service
- High school diploma or GED
- Children
Patient Care Coordinator
Early Medical —Austin, TX
- $85,000 - $90,000 a year
- Remote
- 5 years
- Medical office experience
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Patient Services Specialist - Primary Care | Austin Downtown
Baylor Scott & White Health —Austin, TX
- Monday to Friday
- Primary Care
- High school diploma or GED
- Clinic
- Paid training
- Health insurance
Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
9d
Front Desk Receptionist
Center For Healing and Regenerative Medicine —Austin, TX
- $22 - $24 an hour
- Full-time
- Writing skills
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for Rehabilitation - Outpatient —Austin, TX
- $19 - $25 an hour
- Full-time
- High school diploma or GED
- Rehabilitation center
- Outpatient
- Disability insurance
- Dental insurance
3d
Front Desk Patient Concerige
GLINT DENTAL STUDIO —Austin, TX
- $22.67 - $25.00 an hour
- Part-time
- Dental office
- Organizational skills
- In-person
- Free parking
- Paid training
Quick Apply
1d
Front Office Medical Receptionist
TOC Eye and Face —Austin, TX
- $20 - $22 an hour
- Full-time
- Private practice
- Spanish
- Surgery
- Paid holidays
- Health insurance
Quick Apply
13d
Patient Services Specialist I – Central & North Austin Area / Urgent Care
Baylor Scott & White Health —Austin, TX
- Urgent Care
- Primary Care
- High school diploma or GED
- Health insurance
- Tuition reimbursement
14d
Patient Registration | Interview Opportunities Available at Ascension Seton Medical Center (Morning, Midday, and Overnight Shifts)
R1 RCM, Inc. —Austin, TX
- $16.12 - $23.21 an hour
- Urgently hiring
- Background check
- Hospital
- Pass drug screening
7d
Patient Access Representative
Central Health —Austin, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
2d
Patient Services Specialist 1 - Cedar Park
Baylor Scott & White Health —Cedar Park, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Part Time Patient Registration Customer Service Representative
R1 RCM, Inc. —Austin, TX
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Services Representative
Texas Oncology —Austin, TX
- Full-time
- Surgery
- High school diploma or GED
- Clinic
Patient Access Coordinator
Hanger, Inc. —Austin, TX
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
13d
Patient Care Coordinator
Thrive Therapy of Texas —Austin, TX
- From $24.39 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Outpatient experience
- Paid time off
- Professional development assistance
Quick Apply
Patient Services Specialist 1
Baylor Scott & White Health —Pflugerville, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
7d
Patient Service Representative
Touchstone Medical Imaging —Austin, TX
- Full-time
- Bilingual
- Mid-level
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Scheduler
TeleMed2U —Austin, TX
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply

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Access Services Rep 2 (M-F 1:45pm -10:15pm)

Baylor Scott & White Health -
Lakeway, TX

Apply Now

Job Details

13 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Phone communication
High school diploma or GED
Client interaction via phone calls

Full Job Description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.

Essential Functions of the Role

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
Knows the patient flow processes in each area.
Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.
Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.
Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.
Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.
Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.
Conducts formal, documented training and serves as a resource to others.
Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.

Key Success Factors

2 years of healthcare or customer service experience or education equivalency required.
Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.
Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience

Apply Now

Refine Your Search

patient service representative jobs in austin, tx

Access Services Rep 2 (M-F 1:45pm -10:15pm)

Patient Access Representative

Patient Care Coordinator

Patient Services Specialist - Primary Care | Austin Downtown

Remote Customer Care Specialist

Front Desk Receptionist

Patient Service Specialist - Medical Front Office

Front Desk Patient Concerige

Front Office Medical Receptionist

Patient Services Specialist I – Central & North Austin Area / Urgent Care

Patient Registration | Interview Opportunities Available at Ascension Seton Medical Center (Morning, Midday, and Overnight Shifts)

Patient Access Representative

Patient Services Specialist 1 - Cedar Park

Part Time Patient Registration Customer Service Representative

Patient Services Representative

Patient Access Coordinator

Patient Care Coordinator

Patient Services Specialist 1

Patient Service Representative

Customer Service Scheduler

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