Top 1489 Program operations supervisor Jobs in Austin, Tx

Ancillary Claims Supervisor
Beacon Hill Staffing Group —Austin, TX
- $60,000 - $68,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Supervising experience
- Dental insurance
- Vision insurance
Quick Apply
13d
Operations Manager
Health & Human Services Comm —Austin, TX
- $5,797.66 - $7,750.24 a month
- Online Application
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Opportunities for advancement
Quick Apply
5d
Program Supervisor III- Records Management Group
Dept of Family & Protectve Svc —Austin, TX
- $4,263.16 - $6,779.25 a month
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
5d
Contracting Supervisor
CVS Health —Austin, TX
- $46,988 - $112,200 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
11d
Operations Readiness Supervisor
BAE Systems Inc. —Austin, TX
- $101,398 - $172,377 a year
- Full-time
- 5 years
- Mentoring
- Manufacturing
- Health savings account
- Paid holidays
Training Program Supervisor
Health & Human Services Comm —Austin, TX
- $4,500 - $5,500 a month
- Online Application
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
3d
Factory Operations Supervisor
BAE Systems Inc. —Austin, TX
- $101,398 - $172,377 a year
- Full-time
- 6 years
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Supervisor, Customer Operations
Allergan Aesthetics —Austin, TX
- $65,500 - $125,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid holidays
- Health insurance
Contract Administrator I/II - Maritime Division
Texas Department of Transportation —Austin, TX
- $76,530 - $156,612 a year
- Full-time
- Office
- Finance
- Bachelor's degree
- Wellness program
- Paid holidays
7d
Program Specialist VII Rural Texas Strong
Health & Human Services Comm —Austin, TX
- $6,750.00 - $9,508.25 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Opportunities for advancement
Quick Apply
11d
Customer Engagement Supervisor
CITY OF WACO, TEXAS —Austin, TX
- $65,582.14 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid parental leave
- Disability insurance
Program Specialist VI
Health & Human Services Comm —Austin, TX
- $5,098.66 - $8,304.83 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Opportunities for advancement
Quick Apply
5d
Logistics Manager
Health & Human Services Comm —Austin, TX
- $5,797.66 - $9,508.25 a month
- Online Application
- Writing skills
- Office
- Bachelor's degree
- Health insurance
- Opportunities for advancement
Quick Apply
6d
Operations/Readiness Coordinator (PSVI)
Health & Human Services Comm —Austin, TX
- $5,098.66 - $8,304.83 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Opportunities for advancement
Quick Apply
Resource Management Analyst I and II-PEPS
Texas Department of Transportation —Austin, TX
- $57,614 - $106,634 a year
- Full-time
- Customer service
- Research
- Mid-level
- Wellness program
- Paid holidays
5d
Regional Business Services Manager
Health & Human Services Comm —Austin, TX
- $5,425.33 - $8,886.17 a month
- Online Application
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Mitigation and Recovery Manager
Health & Human Services Comm —Austin, TX
- $6,377.50 - $7,083.33 a month
- Online Application
- Office
- Bachelor's degree
- Travel
- Health insurance
- Opportunities for advancement
Quick Apply
1d
Manager III
Health & Human Services Comm —Austin, TX
- $5,425.33 - $7,155.75 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
3rd shift Operations Supervisor (Onsite)
Collins Aerospace —San Marcos, TX
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Analysis skills
- Supervising experience
- Paid holidays
- Loan repayment program
5d
Administrative Assistant
Dept of Family & Protectve Svc —Austin, TX
- $2,694.34 - $3,404.91 a month
- Overtime
- Background check
- Word processing
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
8d

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program operations supervisor jobs near austin, tx

Ancillary Claims Supervisor

Beacon Hill Staffing Group -
Austin, TX

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Job Details

Full-time
$60,000 - $68,000 a year
13 days ago

Benefits

Dental insurance
Vision insurance

Qualifications

Managing teams in a customer support role
Spreadsheets
Key Performance Indicators
Supervising experience

Full Job Description

Our client, a leading insurance/warranty provider located in northeast Austin, is seeking an Ancillary Claims Supervisor to oversee a team of claims examiners within a high-volume call center environment. This individual will manage daily operations, ensure KPI performance, and lead a team of 8-12 direct reports while supporting overall service delivery across ~70+ employees. The role will also serve as an escalation point and provide coaching, performance management, and operational oversight. The work environment is fast-paced, collaborative, and team-oriented. This is a hybrid opportunity (3 days onsite, 2 remote) with a 8-5:30 schedule. This will be a contract to hire with the contract likely being around 3 months.

Job Responsibilities:

Lead and manage day-to-day operations of a team of 8-12 claims examiners
Oversee call center performance across phone, email, and chat channels
Monitor KPIs such as AHT, SLA, productivity, and adherence
Provide coaching, feedback, and performance management to team members
Act as escalation point for complex claims and customer issues
Partner with peer supervisors and leadership to drive team performance
Assist with staffing, interviewing, and onboarding new hires
Conduct performance reviews and ongoing training for team development
Analyze trends and reporting to improve operational efficiency
Support high-volume periods and ensure consistent service delivery

Qualifications:

2+ years of experience in a claims or call center environment
2+ years of leadership or supervisory experience
Experience managing teams in a high-volume call center setting
Strong background in insurance or warranty (automotive preferred)
Proven ability to drive KPI performance and team productivity
Proficiency with contact center software (Nice InContact preferred)
Strong skills in Microsoft Office (Excel, Outlook, etc.)
Excellent communication, leadership, and problem-solving abilities

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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Refine Your Search

program operations supervisor jobs in austin, tx

Ancillary Claims Supervisor

Operations Manager

Program Supervisor III- Records Management Group

Contracting Supervisor

Operations Readiness Supervisor

Training Program Supervisor

Factory Operations Supervisor

Supervisor, Customer Operations

Contract Administrator I/II - Maritime Division

Program Specialist VII Rural Texas Strong

Customer Engagement Supervisor

Program Specialist VI

Logistics Manager

Operations/Readiness Coordinator (PSVI)

Resource Management Analyst I and II-PEPS

Regional Business Services Manager

Mitigation and Recovery Manager

Manager III

3rd shift Operations Supervisor (Onsite)

Administrative Assistant

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