Top 208 Remote customer care specialist Jobs in Austin, Tx

Membership Services Specialist
Texas Association of Community Health Centers —Austin, TX
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
20h
Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
10d
Customer Experience Specialist – Insurance Call Center (Austin, TX or Remote, FL)
Peak6 —Austin, TX
- $20.00 - $23.50 an hour
- Full-time
- Remote
- In-person
- 1 year
- Communication skills
- Paid training
Clearance Specialist
Akumin —Austin, TX
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Claims Intake Specialist
Continental General Services LLC —Austin, TX
- $16.73 - $20.91 an hour
- Full-time
- Hybrid work
- Writing skills
- Pass drug screening
- HIPAA
- Health savings account
- Paid holidays
Care Coordinator
Tuesday Health —Austin, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Client Service Support Specialist
Served With Honor —Austin, TX
- $40,000 - $50,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- 3 years
Recruiter
JC Davis Ventures LLC dba JC Davis Power —Elgin, TX
- $77,000 - $86,000 a year
- Mid-level
- Travel
- Health insurance
- Dental insurance
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Dallas / Fort Worth, TX
Avanos Medical —Texas
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Construction Technician III
Air Products and Chemical —Austin, TX
- Online Application
- Clean driving record
- Construction site
- Military
- Paid parental leave
- AD&D insurance
Quick Apply
Clinical Sales Specialist, Surgical Pain - Houston, TX
Avanos Medical —Texas
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Associate Recruitment Consultant
Hays —Austin, TX
- From $45,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
1d
Recruitment Consultant
Hays —Austin, TX
- From $50,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
1d
Industrial Field Service Specialist
Matthews International Corporation —Texas
- $25 - $43 an hour
- Overtime
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- Employee stock purchase plan
Clinical Sales Specialist, Interventional Pain - North Texas (DFW, TX)
Avanos Medical —Texas
- $80,000 - $95,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Commercial Lines Account Manager
WAHVE —Austin, TX
- Part-time
- Remote
- Senior level
- Marketing
- Commercial
- Health insurance
- 401(k)
Medical Billing and Appeals Specialist - Hybrid
Advanced Pain Care —Austin, TX
- $20 - $25 an hour
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
Quick Apply
Front Desk Coordinator
Peachy —Austin, TX
- $18 an hour
- Part-time
- Hospitality
- 18 years or older
- HIPAA
- Employee discount
Quick Apply
7d
Patient Intake Specialist (IN OFFICE)
Aveanna Healthcare —Austin, TX
- $18 - $20 an hour
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Bilingual CX Specialist (English & Spanish)
Too Good To Go —Austin, TX
- $16 an hour
- Part-time
- Remote
- Spanish
- English
- Communication skills
- Paid time off
- Paid sick time
14d

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Membership Services Specialist

Texas Association of Community Health Centers -
Austin, TX

Quick Apply

Job Details

Full-time
20 hours ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Spanish
Microsoft Excel
Writing skills
Research
Bachelor's degree

Full Job Description

Job Summary

The Member Services Specialist serves as a liaison between health centers and the Texas Association of Community Health Centers (TACHC), ensuring all Federally Qualified Health Centers (FQHCs) in the State of Texas are aware of the benefits of TACHC membership and utilizing appropriate TACHC services. The Member Services Specialist serves as the primary point of contact with health centers and works directly with them to identify their needs and assess gaps that TACHC and affiliate services could help the health center in meeting their goals for quality, efficiency, and staff and patient engagement. The Member Services Specialist will work with health centers and TACHC program leads to develop an engagement plan to match center needs with TACHC programs and provide ongoing follow-up to support the health centers as they utilize TACHC services.

Duties and Responsibilities

· Serve as initial point of contact for all health centers seeking TACHC services

· Manage and monitor health center engagement to maximize the benefit health centers gain from TACHC’s training, technical assistance, and affiliate services.

· Contribute to strategic planning for member engagement, analyzing trends, feedback, and engagement data to identify opportunities for enhancing TACHC’s value to members

· Collaborate with TACHC departments and program leads to coordinate outreach and align engagement strategies with TACHC’s broader goals

· Track, analyze, and periodically report on health center engagement data in the association management database, identifying trends and satisfaction levels to inform strategy

· Engage in proactive outreach to members who may be underutilizing services, conducting periodic check-ins or needs assessments

· Support or coordinate events, such as conferences, workshops, and webinars, to promote TACHC’s services to new and existing members

· Stay updated on industry trends, FQHC needs, and healthcare best practices to inform support and guidance provided to health centers

· Evaluate and assess opportunities to meet with health centers to increase engagement with TACHC programs and services

· Continuously monitor satisfaction with training, technical assistance and group purchasing services, primarily through feedback, to detect and correct any dissatisfaction with services

· Create and customize individual health center engagement plans to help align current needs and goals with TACHC and affiliate programs and services

· Cultivate a deep understanding of all TACHC services, department training and technical assistance opportunities, and affiliate program services and benefits to be able to connect with appropriate technical assistance

· Identify opportunities to refine TACHC services to better meet health center needs

· Identify new opportunities to meet health center needs

· Track and analyze health center engagement data in the association management database.

· Provide onboarding support to health center Executive staff and new TACHC members to make them aware of all TACHC programs and services

· Manage the process for collecting membership dues

· Provide staff support to the TACHC Membership and Nominations Committee

· Make presentations on TACHC programs/services and those of affiliates

· Coordinate information requests with the appropriate TACHC programs to respond to stakeholder requests for information and resources

· Manage and maintain the accuracy and recording of membership information and report changes internally to TACHC staff and externally, as needed

· Manage the TACHC needs assessment survey, evaluate data and report results

· Other duties as assigned

Knowledge, Skills and Abilities

· Excellent written and oral communication skills, including strong writing, editing and presentation skills

· Ability to effectively use a variety of communication techniques including face-to-face, telephone and written communication

· Ability to work as part of a team

· Ability to independently plan, organize, prioritize, schedule, coordinate and make decisions related to assigned tasks

· Strong customer service orientation, positive attitude, self-motivated, change oriented

· Strong research and analysis skills

· Exposure and/or experience to principles and tactics for improving member relations

· Ability to multi-task and prioritize projects

· Strong computer skills – Excel, Word, PowerPoint, Access

· Ability to travel up to 40% of time

Credentials and Experience

· Bachelor’s Degree from accredited university or college in business, health care or related field and 2 years relevant experience; or an equivalent combination of education and experience.

· Proficient with Microsoft Word, Excel, Power Point, and Adobe Acrobat

· Experience with Association Management Software (Preferred)

· Experience with Learning Management Software (Preferred)

· Spanish language skills (Preferred)

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Austin, TX 78735

Quick Apply

Refine Your Search

remote customer care specialist jobs in austin, tx

Membership Services Specialist

Remote Customer Care Specialist

Customer Experience Specialist – Insurance Call Center (Austin, TX or Remote, FL)

Clearance Specialist

Claims Intake Specialist

Care Coordinator

Client Service Support Specialist

Recruiter

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Dallas / Fort Worth, TX

Construction Technician III

Clinical Sales Specialist, Surgical Pain - Houston, TX

Associate Recruitment Consultant

Recruitment Consultant

Industrial Field Service Specialist

Clinical Sales Specialist, Interventional Pain - North Texas (DFW, TX)

Commercial Lines Account Manager

Medical Billing and Appeals Specialist - Hybrid

Front Desk Coordinator

Patient Intake Specialist (IN OFFICE)

Bilingual CX Specialist (English & Spanish)

I want to receive the latest job alert for remote customer care specialist in austin, tx

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