Top 1290 Senior service delivery manager Jobs in Austin, Tx

Utility Manager
Crossroads Utility Services, LLC —Austin, TX
- From $90,000 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Product Manager, Enterprise Inventory Services
Cox Automotive —Austin, TX
- $111,600 - $186,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Doctor of Philosophy
- Paid jury duty
- Paid holidays
Product Manager II
Cox Automotive —Austin, TX
- $98,300 - $147,500 a year
- Full-time
- Writing skills
- Mid-level
- Master's degree
- Paid jury duty
- Paid holidays
Sr Product Manager
Cox Automotive —Austin, TX
- $111,600 - $186,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Doctor of Philosophy
- Paid jury duty
- Paid holidays
Sr. Manager of Colocation, Machine Learning, Data Center Supply Solutions
Amazon Data Services, Inc. —Austin, TX
- $173,800 - $235,000 a year
- Full-time
- 3 years
- Senior level
- Commercial
- AD&D insurance
- Health insurance
11d
Senior Service Delivery Manager
Thales —Austin, TX
- $124,743.60 - $208,377.90 a year
- Full-time
- Hybrid work
- Background check
- 3 years
- Bachelor's degree
- Health savings account
- AD&D insurance
Senior Product Manager, Service Delivery
LawnStarter —Austin, TX
- $140,000 - $185,000 a year
- Full-time
- Remote
- Conflict management
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Station Manager
Amazon.com Services LLC —Austin, TX
- $135,000 - $182,700 a year
- Weekends as needed
- 7 years
- Engineering
- English
- AD&D insurance
- Health insurance
Senior Delivery Manager
Johnson Brothers - Maverick of Texas —Austin, TX
- Full-time
- Travel
- Mentoring
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
4d
ServiceNow Delivery Lead Senior Manager
Accenture —Austin, TX
- $122,700 - $302,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Change Management Manager
Deloitte —Austin, TX
- $97,600 - $179,900 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
Senior Product Manager, Provider
IQVIA —Austin, TX
- $98,500 - $274,400 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Work from home
Service Delivery Project Manager
Applied Materials —Austin, TX
- $88,000 - $121,000 a year
- Full-time
- Bachelor's degree
- Travel
- Senior level
Client Success Manager
Green Irony —Austin, TX
- $95,000 - $115,000 a year
- Remote
- Sales
- Bachelor of Science
- Senior level
- Health insurance
- Dental insurance
Customer Solutions Manager, Aerospace and Satellite
Amazon Web Services, Inc. —Austin, TX
- $131,300 - $177,600 a year
- Full-time
- 5 years
- AWS
- Machine learning
- AD&D insurance
- Health insurance
Sr Onboarding Support, Hub Delivery
Amazon.com Services LLC —Austin, TX
- $88,100 - $154,100 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
Senior Manager, Fleet Management, Regional Fleet Management
Amazon.com Services LLC —Round Rock, TX
- $151,400 - $204,800 a year
- Full-time
- 7 years
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
Senior Manager - Solution Portfolio Manager
Deloitte —Austin, TX
- $163,000 - $322,100 a year
- Full-time
- Finance
- Bachelor's degree
- Product management
Senior Regional General Manager - Multisite
Odeko —Austin, TX
- $140,000 - $155,000 a year
- 7 years
- Bachelor's degree
- Warehouse
- Health insurance
Quick Apply
Manager (Austin)
Texas Workforce Commission —Austin, TX
- $7,790.32 - $8,179.83 a month
- Online Application
- Customer service
- 5 years
- Office
- Health insurance
- 401(k)

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Utility Manager

Crossroads Utility Services, LLC
Austin, TX

Quick Apply

Job Details

Full-time
From $90,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License
Driving
Client management

Full Job Description

Position Summary

Crossroads Utility Services, LLC is seeking a qualified Contract General Manager to fill its growing business portfolio of operations and maintenance utility contracts in the Greater Austin-area. This position will handle oversight of Crossroads’ utility contracts in the South Austin, Kyle, Bastrop, and Dripping Springs metro areas. Ideal candidate should reside within 15 miles of Buda, TX and be able to report to the company’s South office located in Bee Cave, TX on a routine basis, client facility sites, and periodic meetings at the company’s headquarters and administration office in Round Rock, TX. The Contract General Manager (CGM) is responsible for ensuring the effectiveness of contract management over an assigned portfolio. The CGM will be assigned to represent municipal utility district clients, oversee the delivery of contract utility services by Crossroads, and provide general utility client relations and marketing. The CGM serves as the primary point of accountability for assigned contracts and is responsible for ensuring contractual compliance, operational performance, financial oversight, and client satisfaction.

Essential Duties & Responsibilities

Assuming responsibility for ensuring the efficiency and effectiveness of a utility contract service;
Formulating strategies and coordinating implementation of multiple utility projects with internal staff and/or outside consultants and contractors;
Making recommendations to senior staff on new business opportunities and service offerings;
Reviewing and tracking the financial performance of all contracts assigned;
Coordinating with operations staff, technical consultants, contractors, engineers, attorneys, and client boards to address utility operations, regulatory compliance, construction, billing, and customer service matters;
Compiling monthly reports for utility clients and senior staff;
Monitoring compliance with contractual obligations, regulatory requirements, and service performance standards.
Making presentations to boards, commissions, city councils, or community association meetings
Adhering to all state, federal, and company health and safety procedures as they relate to essential job functions
Working on assigned special projects across all Crossroads business functions; and
Other duties as assigned by management

Qualifications

Excellent interpersonal, written and verbal communication skills;
The ability to prioritize and execute multiple tasks to meet tight deadlines;
A self-driven work ethic needing minimal supervision to complete assigned work;
Industry knowledge of water and wastewater utility operations, maintenance, utility billing, meter reading, and customer service in municipal environments;
General knowledge of financial management, utility budgeting, and accounting principles;
Experience presenting utility and customer service-related information to municipal clients and the general public;
A proficiency in Microsoft Office Suite; and
A valid driver's license (required)
High school diploma with 5–10 years of related utility management experience; or
Bachelor’s degree in business, public administration, engineering, or related field with 2–5 years of related experience; or
TCEQ Water and/or Wastewater treatment licensing (A or B preferred)
Equivalent combination of education and experience.
Experience working with municipal utility districts (MUDs) (preferred)

Physical Demands

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

Prolonged periods of sitting, computer work, and virtual/in-person meetings
Frequent driving within assigned territory
Ability to stand, walk, and navigate uneven terrain during site visits and facility inspections
Ability to climb stairs and access operational utility facilities
Occasional bending, reaching, or lifting up to 25 pounds
Ability to work safely around operational equipment and in outdoor environments

Work Environment

Hybrid work environment including remote office work, client/vendor/consultant offices/facilities with a combination of indoor office settings and outdoor utility infrastructure environments
Occasional exposure to construction sites, treatment facilities, lift stations, and varying weather conditions
Position will require evening board meetings and scheduled after-hours responsiveness to operational matters.
Fast-paced environment requiring management of multiple client contracts simultaneously.

Work Location, Hours, Schedule and Travel

Hybrid – Various locations in the South Austin, Dripping Springs, and San Marcos, TX Area. The selected candidate must reside within 15 miles of Buda, TX and maintain a functional remote office environment.
Approximately 40% within an assigned territory in Greater South Austin area
Monday to Friday, 8:00 AM – 5:00 PM

Pay: From $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Austin, TX 78704

Quick Apply

Refine Your Search

senior service delivery manager jobs in austin, tx

Utility Manager

Senior Product Manager, Enterprise Inventory Services

Product Manager II

Sr Product Manager

Sr. Manager of Colocation, Machine Learning, Data Center Supply Solutions

Senior Service Delivery Manager

Senior Product Manager, Service Delivery

Senior Station Manager

Senior Delivery Manager

ServiceNow Delivery Lead Senior Manager

Change Management Manager

Senior Product Manager, Provider

Service Delivery Project Manager

Client Success Manager

Customer Solutions Manager, Aerospace and Satellite

Sr Onboarding Support, Hub Delivery

Senior Manager, Fleet Management, Regional Fleet Management

Senior Manager - Solution Portfolio Manager

Senior Regional General Manager - Multisite

Manager (Austin)

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