Top 192 Service desk engineer Jobs in Austin, Tx

IT Help Desk Engineer
CyberStreams —Austin, TX
- Computer science
- Azure
- Computer Science
- Paid training
- Paid holidays
Civil Engineering Staff - EIT
Huitt-Zollars —Austin, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Fire Alarm Designer
Pye-Barker Fire & Safety, LLC —Pflugerville, TX
- Full-time
- Customer service
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Building Controls Design Specialist
Confidential —Austin, TX
- $80,000 - $120,000 a year
- Full-time
- Military
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Receptionist
Stantec —Austin, TX
- Full-time
- Microsoft Outlook
- 5 years
- Office
- Wellness program
- Health savings account
Infrastructure Administrator I
HR Green —Austin, TX
- $74,000 - $115,000 a year
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Desk Engineer
Server At Work, LLC —Austin, TX
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician II
Google —Pflugerville, TX
- $78,000 - $111,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
14d
CRSP Support Technician
University of Texas at Austin —Austin, TX
- From $70,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
AI Engineer
BRIDGENEXUS TECHNOLOGIES INC —Austin, TX
- $40 - $60 an hour
- Contract
- Mid-level
Quick Apply
13h
IT Project Coordinator
UBEO, LLC —Austin, TX
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Health savings account
- AD&D insurance
Site Reliability Engineer- Product Reliability Engineering
Visa U.S.A. Inc. —Austin, TX
- $110,700 - $171,800 a year
- Full-time
- Azure
- DevOps
- Mid-level
- Wellness program
- Health savings account
7d
Cybersecurity Engineer
Visa U.S.A. Inc. —Austin, TX
- $123,700 - $191,300 a year
- Full-time
- DevOps
- Mid-level
- Office
- Wellness program
- Health savings account
Overnight Security/Engineer
LOREN AT LADY BIRD LAKE EMPLOYER LLC —Austin, TX
- $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to climb stairs
- Hotel
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Software Engineer- Operations and Infrastructure
Visa Inc. —Austin, TX
- $88,000 - $136,900 a year
- Full-time
- Azure
- Office
- AWS
- Wellness program
- Health savings account
9d
Engineer: Tier 1 (On-site)
Trace3 —Austin, TX
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Weekend Trader
Virtu Financial —Austin, TX
- Every weekend
- Mid-level
- Office
- Java
Engineer: Tier 2 (On-site)
Trace3 —Austin, TX
- $85,000 - $95,000 a year
- 5 years
- English
- Research
- Health savings account
- Disability insurance
Entry Level Process Engineer (Start Summer 2026)
The Dennis Group —Austin, TX
- Seasonal
- Up to 50% travel
- Construction site
- Research
- Profit sharing
- Disability insurance
Quick Apply
IT Systems Engineer
CyberStreams —Austin, TX
- Computer Science
- Bachelor of Science
- System design
- Paid training
- Paid holidays

I want to receive the latest job alert for service desk engineer in austin, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk engineer jobs near austin, tx

IT Help Desk Engineer

CyberStreams
Austin, TX

Apply Now

Job Details

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
401(k) 5% Match
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Phone communication
Windows
Desktop (troubleshooting support)
Video communication
Data entry
Networking equipment (troubleshooting support)
Telephone systems
Typing

Full Job Description

Cyberstreams offers 20+ years of top-tier IT services, adapting to market shifts,

expanding to Austin, TX. Expert team ensures client success across diverse industries.

Join us for competitive pay and benefits.

Cyberstreams has a 20+ year record of providing the most reliable and professional IT services in the greater Seattle area. We started in 1999 to create web-based video training for Microsoft, pivoted into low voltage cabling, and now our focus is on delivering managed IT services. Because of our agile approach, we have successfully responded to digital transformation trends, updating our services based on changing market needs. Our recent expansion into the greater Austin, TX area opens up even more opportunity to join us.

We are a team of hardworking professionals who pride ourselves in the high quality of service we deliver to our clients. Though experts in our own domain, we are not afraid to navigate ambiguity and roll up our sleeves to learn something new when needed. Our work is critical to the successful operations of a diverse portfolio of businesses, ranging from law firms, to manufacturing companies, to the Department of Defense contractors.

Check out our job listings to see where you can make the most impact! We offer competitive pay and this continually expanding list of great benefits:

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long Term Disability Insurance
Short Term Disability Insurance
Flexible Spending Account
Dependent Care Flexible Spending Account
401k Plan with 5% matching
8+ Paid Holidays
1 Floating Paid Holiday for Birthday

Unlimited Paid Time Off
Paid Unlimited Everything Cell Phone Plan
RocketLawyer Legal Benefits
IdentityForce ID Protection, Insurance & Recovery Services
United Airlines Discounts & Amenities, Fee Waivers, Help Desk
Discount Programs: Rental Cars, 800-FLOWERS, GE Appliances
Microsoft Store employee discounts via Home Use Program
Company-sponsored and Paid Training Programs
Tuition Reimbursement for Qualified Education
Generous Maternity/Paternity Leave Options
Ability to Setup Tax-Deductible Donations to Charities via Payroll

Job Description:

An IT Help Desk Engineer is responsible for remote and on-site support needs for our managed services customers. This relates to all technology, including: workstations, servers, cloud services of all types, printers, networks, and vendor specific hardware and software. Working with senior technical colleagues and account managers to handle ad-hoc escalation requests, facilitate planned ongoing maintenance, and assist with improvements projects.

Opportunity:

Work for a growing Managed IT Services company operating in the Greater Seattle & Greater Austin areas.
Support the core network of small to midsized firms leveraging Microsoft local and cloud applications.
Be part of a company that allows you exposure to a variety of different challenging issues on a daily basis.
Maintain control of your work life balance in a flexible environment that values and rewards both personal and professional success.
Receive an extremely competitive benefits structure for your hard work and dedication to the role.
Opportunity for pay growth as your career develops and upward mobility as the company continues to grow and scale.

Basic Functions:

IT support relating to issues with client core business applications and operating systems.IT support services for Microsoft related technologies: Windows Server, Exchange, SharePoint, Microsoft 365, Teams/Phone System, Azure, etc. Support backup and disaster recovery solutions, especially initiating restores. Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Basic remote access solution implementation and support: VPN, Terminal Services, Windows 365, Azure WVD, ConnectWise Control. Monitor help desk and remote monitoring and management system alerts and notifications, and respond accordingly through service tickets. Document maintenance for all computer systems and network infrastructure. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Additional Duties and Responsibilities:

Improve customer service, perception, and satisfaction.
Fast turnaround of customer requests.
Ability to work in a team and communicate effectively.
Work with the dispatch to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require more senior levels of support.
Responsible for entering time and expenses as they occur.
Understand processes by completing assigned training materials.
Enter all work on service tickets.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Advanced understanding of Microsoft operating systems, common business applications, printing systems, and network systems.
Interpersonal skills: such as video & telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment.

Educational/Vocational/Previous Experience Recommendations:

3 years minimum previous help desk, service desk, desktop support, network admin, field service or other related experience and/or relevant education.
Professional IT certifications preferred but not required, such as: Microsoft general certifications, Cisco, CompTIA, ConnectWise CCPA, LabTech LTCP, Microsoft 365 or Azure.
AA/AS, ideally in computer science or a related field, preferred but not required.

Only local candidates need apply.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Apply Now

Refine Your Search

service desk engineer jobs in austin, tx

IT Help Desk Engineer

Civil Engineering Staff - EIT

Fire Alarm Designer

Building Controls Design Specialist

Receptionist

Infrastructure Administrator I

IT Support Desk Engineer

Data Center Technician II

CRSP Support Technician

AI Engineer

IT Project Coordinator

Site Reliability Engineer- Product Reliability Engineering

Cybersecurity Engineer

Overnight Security/Engineer

Software Engineer- Operations and Infrastructure

Engineer: Tier 1 (On-site)

Weekend Trader

Engineer: Tier 2 (On-site)

Entry Level Process Engineer (Start Summer 2026)

IT Systems Engineer

I want to receive the latest job alert for service desk engineer in austin, tx

Related Searches

Explore jobs in more locations

Join us for competitive pay and benefits.

Job Seeker Tools

Employer Tools

Browse

Stay Connected