Top 94 Support & client services occupations Jobs in Austin, Tx

Disaster Assistance Federal Liaison
Health & Human Services Comm —Austin, TX
- $3,095.33 - $4,594.50 a month
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Service Rep IV
Health & Human Services Comm —Austin, TX
- $3,581.33 - $4,476.91 a month
- Online Application
- Research
- Mid-level
- Military encouraged
- Health insurance
- Opportunities for advancement
Quick Apply
7d
Business Services Officer
Health & Human Services Comm —Austin, TX
- $4,801.16 - $6,281.33 a month
- Online Application
- Writing skills
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
Field Policy Services & Support Lead
Health & Human Services Comm —Austin, TX
- $5,797.66 - $7,800.00 a month
- Online Application
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Investigator I
Health & Human Services Comm —Austin, TX
- $3,095.33 - $4,594.50 a month
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Disaster Assistance Specialist II
Health & Human Services Comm —Austin, TX
- $2,820.00 - $4,149.83 a month
- 12 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Investigator II
Health & Human Services Comm —Austin, TX
- $3,409.83 - $5,094.16 a month
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Program Specialist VI
Health & Human Services Comm —Austin, TX
- $5,098.66 - $8,304.83 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Opportunities for advancement
Quick Apply
Disaster Assistance Lead
Health & Human Services Comm —Austin, TX
- $2,953.25 - $4,365.66 a month
- Overtime
- Background check
- Writing skills
- Basic math
- Health insurance
- Opportunities for advancement
Quick Apply
Direct Support Professional III
Health & Human Services Comm —Austin, TX
- $3,649.83 - $4,594.50 a month
- Extended hours
- 18 years or older
- CPR Certification
- Writing skills
- Health insurance
- Opportunities for advancement
Quick Apply
Regional Business Services Officer
Health & Human Services Comm —Austin, TX
- $4,801.17 - $7,761.50 a month
- Online Application
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
18h
CPS Adoption Preparation Worker
Dept of Family & Protectve Svc —Austin, TX
- $4,408.14 - $6,335.66 a month
- Online Application
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Dental insurance
Quick Apply
6d
CPI Investigation Worker Trainee
Dept of Family & Protectve Svc —Austin, TX
- $3,816.65 - $5,372.41 a month
- Extended hours
- Background check
- Clean driving record
- Hospital
- Paid holidays
- Dental insurance
Quick Apply
10d
Complaint Coordinator
Health & Human Services Comm —Austin, TX
- $3,793.41 - $5,921.25 a month
- Online Application
- Microsoft Excel
- Research
- Mid-level
- Health insurance
- Opportunities for advancement
Quick Apply
3d
Videographer
Dept of State Health Services —Austin, TX
- $7,108.33 a month
- Extended hours
- 5 years
- English
- Mid-level
Quick Apply
4d
Data to Care Coordinator
Dept of State Health Services —Austin, TX
- $4,523.16 - $5,888.50 a month
- Online Application
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Public Health & Prevention Specialist III
Health & Human Services Comm —Austin, TX
- $3,793.41 - $5,921.25 a month
- Extended hours
- Spanish
- Writing skills
- HIPAA
- Health insurance
- Opportunities for advancement
Quick Apply
4d
Nursing Services Staffing Coordinator
Health & Human Services Comm —Austin, TX
- $3,101.00 - $4,365.66 a month
- Extended hours
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Opportunities for advancement
Quick Apply
12d
Disaster Assistance Unit Supervisor
Health & Human Services Comm —Austin, TX
- $3,095.33 - $4,594.50 a month
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
MCS Operations Program Advisor (PS VII)
Health & Human Services Comm —Austin, TX
- $5,797.66 - $8,187.00 a month
- Online Application
- Writing skills
- Office
- Master's degree
- Health insurance
- Opportunities for advancement
Quick Apply
5d

I want to receive the latest job alert for support & client services occupations in austin, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support & client services occupations jobs near austin, tx

Disaster Assistance Federal Liaison

Health & Human Services Comm -
Austin, TX

Quick Apply

Job Details

Full-time
$3,095.33 - $4,594.50 a month

Benefits

Health insurance
Pension plan
Opportunities for advancement

Qualifications

Computer operation
Staff supervision
Social service program staff supervision
Windows
High school diploma or GED
Team management

Full Job Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Disaster Assistance Federal Liaison
Job Title: Human Services Spec IV
Agency: Health & Human Services Comm
Department: DR4798 Administrative ONA
Posting Number: 15815
Closing Date: 10/09/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $3,095.33 - $4,594.50
Pay Frequency: Monthly
Salary Group: TEXAS-B-14
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4616 W HOWARD LN BLDG 8
Other Locations:
MOS Codes: 42SX,4C0X1

Brief Job Description:

Disaster Assistance Federal Liaison (FEMA Liaison)

Serves as liaison between the Health and Human Services (HHS) Emergency Services Programs (ESP), which administers the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP), and the Federal Emergency Management Agency (FEMA). Analyzes difficult and complex problems and issues and works with FEMA on resolution. Assists with ONA management functions including assigning work, supervising staff, and serving as acting supervisor in the absence of the Policy Specialist. Assists with administrative hearings. Represents HHSC at the State Operations Center, Disaster Field Offices, and Disaster Recovery Centers.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency performs other duties as assigned. (10%)

Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (20%)

Represents assigned area at planning sessions, committees, workgroups, meetings, conferences, or hearings to address significant issues. (5%)

Evaluates program, procedures, or processes for effectiveness through review (for example, reviews statistics, reports, operations, findings, case readings, surveys, quality assurance activities, performance measures, best practices) and reports results or makes recommendations to resolve issues or improve performance. (5%)

Interprets policies, procedures, rules, regulations, or standards to others (for example, staff, applicants, clients, providers, vendors, the public, and public officials). (15%)

Conducts reviews to determine or verify eligibility or continued eligibility and benefit level. Documents case records using automated equipment to form a record for each client. (15%)

Assists in interpreting policy, training new workers, completing unit reports, responding to client complaints, and acting in the supervisor's absence. (15%)

Responds to complaints from clients, their families, or others regarding case actions or related issues. (15%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Federal and state guidelines relevant to the Individuals and Households Program (IHP)
Federal, other state government, and private non-profit disaster recovery assistance agencies and programs

Skill in:

Operating computers to perform data entry and basic office software use such as Microsoft Word, Outlook and Excel.

Applying guidelines, regulations, and policies to a variety of cases
Mathematical computations
Communication of policies and procedures to staff.
Working with the public and public groups

Ability to:

Communicate effectively both verbally and in writing.
Effectively manage time by prioritizing tasks.

Gather and analyze information
Prepare clear and concise reports
Listen, elicit and evaluate information, interpret terms, and resolve conflicting statements
Communicate with community members, other agencies and the media to promote support of the program and coordinate resources and programs.
Read, understand and apply a variety of interrelated instructions, i.e., guidelines, regulations and policies
Observe employee performance and record observations
Monitor unit operations

Registration or Licensure Requirements:

N/A

Initial Selection Criteria:

High School graduate or equivalent.

Experience in windows-based software.

Previous experience with the Disaster Program in processing Individual and Household Programs/Other Needs Assistance grants.

Supervisory experience

Additional Information:

Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. This position is eligible for State of Texas employee benefits.

Candidates for positions with ONA must pass a FEMA background check. FEMA’s suitability determination is required to issue credentials for access to data, records, and systems which requires U.S. citizenship. The job offer depends on receiving full suitability clearance from FEMA.

This position requires working beyond normal work hours, including holidays and weekends. During periods of high-volume disaster response, the work schedule will extend to six days a week with 10-hour shifts between 7:00 AM and 7:00 PM. Additional overtime may be available.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Quick Apply

Refine Your Search

support & client services occupations jobs in austin, tx

Disaster Assistance Federal Liaison

Customer Service Rep IV

Business Services Officer

Field Policy Services & Support Lead

Investigator I

Disaster Assistance Specialist II

Investigator II

Program Specialist VI

Disaster Assistance Lead

Direct Support Professional III

Regional Business Services Officer

CPS Adoption Preparation Worker

CPI Investigation Worker Trainee

Complaint Coordinator

Videographer

Data to Care Coordinator

Public Health & Prevention Specialist III

Nursing Services Staffing Coordinator

Disaster Assistance Unit Supervisor

MCS Operations Program Advisor (PS VII)

I want to receive the latest job alert for support & client services occupations in austin, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected