Top 115 Systems administrator Jobs in Austin, Tx

Dialer Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Senior Systems Administrator
DaBella —Austin, TX
- Overtime
- 5 years
- System design
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
7d
System Administrator, Endpoint Management
American Heart Association —Austin, TX
- $95,000 - $105,000 a year
- Full-time
- Inventory management
- 3 years
- Bachelor's degree
- Wellness program
- Paid holidays
IT System Administrator I
Citizens, Inc. —Austin, TX
- Full-time
- Oracle
- Computer Science
- Office
- Free parking
- AD&D insurance
Quick Apply
Systems Administrator
St. David's Foundation —Austin, TX
- From $90,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
Quick Apply
Systems Administrator
Taproot Solutions —Austin, TX
- Email
- Computer Science
- Mid-level
- Travel
Systems Administrator
ALCON DTS —Austin, TX
- Weekends as needed
- Azure
- Mid-level
- Office
- Disability insurance
- Dental insurance
IT Systems Administrator
Neuralink —Austin, TX
- $69,000 - $115,000 a year
- Full-time
- Google Workspace
- Computer Science
- Customer service
- Commuter assistance
- Paid holidays
Systems Administrator III
Health & Human Services Comm —Austin, TX
- $4,523.16 - $5,888.50 a month
- Online Application
- Office
- Driver's License
- Military encouraged
- Health insurance
- Opportunities for advancement
Quick Apply
14d
Systems Administrator
Digital iTechnology —Austin, TX
- Email
- Computer Science
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Senior Windows System Administrator
TISTA Science and Technology Corporation —Austin, TX
- Full-time
- Computer Science
- 5 years
- DevOps
- Paid training
- Health savings account
Tableau, BI Platforms - Systems Admin
eBay Inc. —Austin, TX
- $85,600 - $151,100 a year
- Full-time
- System design
- English
- Senior level
- Paid time off
- Parental leave
System Administrator
HotSchedules Corporate —Austin, TX
- Full-time
- Azure
- 5 years
- Mid-level
Senior Systems Administrator
HotSchedules Corporate —Austin, TX
- Full-time
- Customer service
- 5 years
- Analysis skills
Linux/UNIX System Administrator
TISTA Science and Technology Corporation —Austin, TX
- Full-time
- Azure
- Computer Science
- 8 years
- Paid training
- Health savings account
IT Generalist / IT Support Specialist
KLEVER SERVICES —Round Rock, TX
- Weekends as needed
- Spanish
- Computer science
- Azure
Quick Apply
SharePoint Systems Administrator
Health & Human Services Comm —Austin, TX
- $4,523.16 - $5,888.50 a month
- Online Application
- Computer Science
- Office
- Analysis skills
- Health insurance
- Opportunities for advancement
Quick Apply
System Administrator/IT Support
Commonoffice —Austin, TX
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Free parking
- Health insurance
Quick Apply
System Administrator (Hybrid)
Sigma Information Group —Austin, TX
- Azure
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Server Administrator
Epicor —Austin, TX
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Health insurance
6d

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Dialer Systems Administrator

DaBella -
Austin, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

systems administrator jobs in austin, tx

Dialer Systems Administrator

Senior Systems Administrator

System Administrator, Endpoint Management

IT System Administrator I

Systems Administrator

Systems Administrator

Systems Administrator

IT Systems Administrator

Systems Administrator III

Systems Administrator

Senior Windows System Administrator

Tableau, BI Platforms - Systems Admin

System Administrator

Senior Systems Administrator

Linux/UNIX System Administrator

IT Generalist / IT Support Specialist

SharePoint Systems Administrator

System Administrator/IT Support

System Administrator (Hybrid)

Server Administrator

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