Top 152 Technical assistant/technical associate Jobs in Austin, Tx

Assistant II – Student Technology Support (Hourly)
Austin Community College —Austin, TX
- $24.10 an hour
- Part-time
- Remote
- Spanish
- Computer literacy
- Writing skills
- Work from home
2d
Veterinary Assistant
VCA Animal Hospitals —Austin, TX
- $18 - $23 an hour
- Full-time
- Vital signs
- Cleaning
- Entry level
- Paid parental leave
- Disability insurance
Academic Technology Associate
University of Texas at Austin —Austin, TX
- $20,000 a year
- Part-time
- Office
- University
- Bachelor's degree
- Retirement plan
3d
Behavioral Health Technician (Greenbrook)
Neuronetics —Austin, TX
- $20 - $22 an hour
- 8 hour shift
- BLS Certification
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Social Science/Humanities Research Associate I
University of Texas at Austin —Austin, TX
- $35,000 - $45,000 a year
- Urgently hiring
- Computer Science
- Inventory management
- University
- Retirement plan
3d
Administrative Associate
Travis County —Austin, TX
- $57,532.80 a year
- Full-time
- Customer service
- Mid-level
- Office
4d
Project Assistant
Terracon —Round Rock, TX
- $22.25 - $31.25 an hour
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Landscape Sales Associate
Fertile Ground Gardens, LLC —Austin, TX
- $75,000 - $100,000 a year
- Full-time
- Sales
- CAD
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Maintenance Technician
Clearwater at The Arboretum —Austin, TX
- $27 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Apartments
- 401(k)
Quick Apply
Test Technician
ABM Industries —Austin, TX
- $40 - $65 an hour
- Extended hours
- Microsoft Word
- Clean driving record
- Microsoft Excel
2d
Technical Staff Assistant IV
University of Texas at Austin —Austin, TX
- From $30 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Retirement plan
Constable Clerk
Travis County —Austin, TX
- $50,398.40 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Wellness program
- Paid parental leave
Horticulture Program Assistant
Travis County —Austin, TX
- $55,770.35 - $59,522.79 a year
- Weekends as needed
- Management
- Word processing
- Public speaking
- Wellness program
- Paid parental leave
9d
Home Care Aide
Brookdale Senior Living Inc. —Austin, TX
- $16.00 - $19.04 an hour
- Part-time
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
10d
COURT CLERK I (SPECIAL PROJECT WORKER)
Travis County —Austin, TX
- $50,398.40 a year
- Temporary
- Writing skills
- Research
- Office
- Wellness program
- Paid parental leave
Court Clerk I
Travis County —Austin, TX
- $50,398.40 a year
- Weekends as needed
- Background check
- Writing skills
- Research
- Wellness program
- Paid parental leave
Research Associate I
University of Texas at Austin —Austin, TX
- From $41,000 a year
- Full-time
- Spanish
- Psychiatry
- English
- Retirement plan
Court Clerk 1
Travis County —Austin, TX
- $49,639.53 a year
- Overtime
- Writing skills
- Research
- Mid-level
- Wellness program
- Paid parental leave
Care Partner
Parmer Woods at North Austin, Assisted Living & Memory Care —Austin, TX
- CPR Certification
- Customer service
- Writing skills
Patient Care Attendant
VCA Animal Hospitals —Austin, TX
- Full-time
- Writing skills
- Communication skills
- Entry level
- Paid parental leave
- Disability insurance
8d

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technical assistant/technical associate jobs near austin, tx

Assistant II – Student Technology Support (Hourly)

Austin Community College -
Austin, TX

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Job Details

Part-time
$24.10 an hour
2 days ago

Benefits

Work from home

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC

Job Posting Title:

Assistant II – Student Technology Support (Hourly)

Job Description Summary:

To interact with current students by responding to technical support questions and issues (via phone, email and chat). Employees will serve as stewards to the college in order to help ensure success for all students.
Please be aware that this is a remote work position and you must live in the State of Texas per Austin Community College policy. Employees are required to have good internet access and will be provided the equipment needed to work from home.

Job Description:

Description of Duties and Tasks

Assists students with technical issues via phone, email or chat in English and in Spanish
Promptly answers technical questions for students (including, but not limited to ACCMail, Blackboard, etc) and refers non-technical questions to the appropriate departments.
Appropriately identifies and coordinates second level requests when special access is required to resolve customer inquiries.
Adheres to Family Educational Right to Privacy Act (FERPA) and other federal and state regulations regarding privacy.
Provides feedback on frequent support requests for training opportunities.
Communicates and coordinates with internal departments.
Enters data, maintains files, records, logs, through use of tracking systems.

Knowledge

Bilingual - Fluent English and Spanish
Customer service principles and practices.
Technical support practices, standards, and protocols in regard to supporting students virtually.
Computer applications including (but not limited to) Windows, Mac, Internet browsers, smart phones, tablets, and multimedia equipment.
Skills
Maintaining an established work schedule.
Familiar with call center practices and procedures
Effectively using listening skills.
Drafting effective written communications.
Multitasking using phone, chat, and email concurrently
Showing initiative and being able to quickly adapt to changes.
Effectively using interpersonal and communications skills including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Establishing and maintaining effective collegewide working relationships.
Maintaining confidentiality of work-related information and materials.

Technology Skills

Demonstrated proficiency using standard office software applications.
Use a multi-line hard and/or soft phone.
Keyboarding skills with emphasis on speed and accuracy.
Able to navigate multiple operating systems and brows and able to cross reference across multiple databases and resource materials.

Other Preferred Technology Skills

Working knowledge of Google Mail
Working knowledge of Blackboard
Working knowledge of Microsoft Office and Google Docs
Working knowledge of tablets (iPads/Android)
Working knowledge of Microsoft Windows
Working knowledge of Apple MacOS, iOS and iPadOS
Bilingual in English/Spanish
Working knowledge of any or all of the following college-oriented areas: Admissions, Financial Aid, Cashier, Distance Learning, Registration, Adult Education, and Continuing Education, Early College Start, and Student Resources.

Required Work Experience

Previous customer service experience.

Preferred Work Experience

Previous experience working in a call center

Required Education

High School Diploma

Preferred Education

Associate degree or higher

Physical Requirements

Work is routinely performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Hours

Varies. Maximum of 19 hours per week

Pay Rate

$24.10/hour

Number of Openings:

Job Posting Close Date:

July 16, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [email protected] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

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Refine Your Search

technical assistant/technical associate jobs in austin, tx

Assistant II – Student Technology Support (Hourly)

Veterinary Assistant

Academic Technology Associate

Behavioral Health Technician (Greenbrook)

Social Science/Humanities Research Associate I

Administrative Associate

Project Assistant

Landscape Sales Associate

Maintenance Technician

Test Technician

Technical Staff Assistant IV

Constable Clerk

Horticulture Program Assistant

Home Care Aide

COURT CLERK I (SPECIAL PROJECT WORKER)

Court Clerk I

Research Associate I

Court Clerk 1

Care Partner

Patient Care Attendant

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