Top 1201 Technical manager Jobs in Austin, Tx

Contact Center Systems Manager
DaBella —Austin, TX
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Health savings account
- Paid holidays
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Chief Information Security Officer (CISO) - AI Trainer
DataAnnotation —Austin, TX
- $50 - $100 an hour
- Part-time
- English
- Bachelor's degree
- Senior level
- Flexible schedule
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IT Training Manager – Epic & Clinical Systems
Dell Medical School —Austin, TX
- $120,000 - $157,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
- Paid time off
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Client Solutions Manager
IntelliBoard, Inc. —Austin, TX
- $93,000 - $120,000 a year
- Full-time
- Office
- SQL
- Travel
- Health insurance
- Dental insurance
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6d
TWDB - 26-119 Water Supply Planning Technical Lead (Engineer VI/Project Manager V)
TEXAS WATER DEVELOPMENT BOARD —Austin, TX
- $9,500 - $11,500 a month
- 8 hour shift
- Hybrid work
- Background check
- 5 years
- Public speaking
- Health savings account
- Health insurance
12d
Technology & AI Transformational Program Manager (Healthcare)
Austin Regional Clinic —Austin, TX
- Weekends as needed
- Azure
- Computer Science
- OSHA
- Disability insurance
- Health insurance
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10d
CIO
CompHealth —Texas
- $85,000 - $95,000 a year
- Call employer
- Acute care
- Hospital
- Mid-level
ConvergeSPORTS - Head Product Manager - Data and Product Engineering (Manager) - Innovation_Delivery_Transformation
Deloitte —Austin, TX
- $134,500 - $265,100 a year
- Full-time
- Azure
- Computer Science
- Engineering
Senior Product Manager - CRM & Revenue Systems
United States Gold Bureau —Leander, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Disability insurance
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Project Manager - Non IT 2
Manpower Engineering —Austin, TX
- Mid-level
- Bachelor's degree
- Team management
- Health savings account
- Disability insurance
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7d
Director, AI and Analytics
UFCU —Austin, TX
- Overtime
- Hybrid work
- Computer science
- Azure
- Computer Science
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Project Manager
Flotek Industries, Inc. —Austin, TX
- Full-time
- 5 years
- Engineering
- Mid-level
- Health savings account
- Health insurance
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CIO
CompHealth —Texas
- $75,000 - $100,000 a year
- Email
- Hospital
- Mid-level
- Master's degree
- Relocation assistance
Technology Operations Manager
Ascension —Cedar Park, TX
- $116,413.44 - $162,273.41 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Disability insurance
- Health insurance
6d
Senior Manager of IT Infrastructure
SECURITY INDUSTRY SPECIALISTS INC —Austin, TX
- $150,000 a year
- Full-time
- Google Workspace
- Computer Science
- Customer service
- Dental insurance
- 401(k)
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VP of Engineering
Builders - Job Boards —Austin, TX
- Up to $600,000 a year
- Remote
- System design
- English
- 8 years
Quick Apply
Technical Project Manager (Remote, Work From Home) - MSP / IT Infrastructure
Aris Search —Austin, TX
- $90,000 - $95,000 a year
- Full-time
- Remote
- Azure
- 5 years
- Windows
- Opportunities for advancement
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Advisor, Product Management
Dell Technologies —Round Rock, TX
- $128,350 - $160,000 a year
- Full-time
- Office
- 8 years
- Product management
6d
Senior IT Project Manager
K&L Gates —Austin, TX
- $97,000 - $182,000 a year
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Profit sharing
- Wellness program
Chief Technology Officer
Aughdem Recruitment —Austin, TX
- $230,000 - $270,000 a year
- System design
- 8 years
- Mentoring
- Health insurance
- Dental insurance

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technical manager jobs near austin, tx

Contact Center Systems Manager

DaBella -
Austin, TX

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Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Call center experience
Enterprise software
IVR
Technology management
Sales management systems proficiency
Telephone systems
Systems & applications support
Cross-functional communication

Full Job Description

Location: Austin, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site ( Up to 25% travel may be required )
Compensation: $100,000–$120,000 annually

About the Role

We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.

You’ll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications teams to improve workflows, enhance user experience, and drive operational performance. This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving.

What You'll Do

Lead administration and optimization of call center platforms, primarily Five9
Configure and maintain IVRs, call routing, queues, campaigns, SMS/chat channels, and communication workflows
Manage dialing strategies and campaign performance to improve productivity and connect rates
Monitor system performance and troubleshoot issues to ensure reliable operation
Administer user access, permissions, and platform configurations
Support integrations between Five9, Salesforce, and other enterprise systems
Partner with stakeholders to identify opportunities for process improvements and enhanced user experience
Collaborate with data teams to develop reporting and dashboards for call center performance metrics
Create documentation, SOPs, and training materials
Mentor junior administrators and support team members
Ensure compliance with security, privacy, and operational standards

Qualifications

5+ years of experience administering and managing call center platforms
Experience with Five9 or similar CCaaS platforms
Strong understanding of call routing, IVR configurations, campaign management, and real-time monitoring
Working knowledge of Salesforce or comparable CRM systems
Experience supporting high-volume call center environments
Strong troubleshooting, analytical, and organizational skills
Ability to collaborate effectively across technical and business teams

Preferred:

Leadership, supervisory, or team lead experience
Five9 or other CCaaS certifications
Experience with Salesforce Service Cloud
Experience with workforce management and analytics tools
Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail
Strong documentation and training experience

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

technical manager jobs in austin, tx

Contact Center Systems Manager

Chief Information Security Officer (CISO) - AI Trainer

IT Training Manager – Epic & Clinical Systems

Client Solutions Manager

TWDB - 26-119 Water Supply Planning Technical Lead (Engineer VI/Project Manager V)

Technology & AI Transformational Program Manager (Healthcare)

CIO

ConvergeSPORTS - Head Product Manager - Data and Product Engineering (Manager) - Innovation_Delivery_Transformation

Senior Product Manager - CRM & Revenue Systems

Project Manager - Non IT 2

Director, AI and Analytics

Project Manager

CIO

Technology Operations Manager

Senior Manager of IT Infrastructure

VP of Engineering

Technical Project Manager (Remote, Work From Home) - MSP / IT Infrastructure

Advisor, Product Management

Senior IT Project Manager

Chief Technology Officer

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