Top 172 Transfer care specialist Jobs in Austin, Tx

Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
Transfer Specialist
Dignity Memorial —Austin, TX
- Weekends as needed
- Clean driving record
- Computer literacy
- Maintenance
Quick Apply
Licensed Veterinary Technician Supervisor
VCA Animal Hospitals —Elgin, TX
- $18 - $23 an hour
- 8 hour shift
- Mid-level
- Leadership
- Marketing
- Health insurance
- Dental insurance
Registered Nurse NICU
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Bachelor of Science
- Adults
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse NICU
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Bachelor of Science
- Adults
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse Pediatric Float Pool
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Bachelor of Science
- Adults
- Employee stock purchase plan
- Disability insurance
Quick Apply
Sonography Tech
Ascension —Austin, TX
- Full-time
- BLS Certification
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
1d
Hospice Manager of Clinical Services
St. David's Hospice & Family Care —Austin, TX
- Full-time
- Mid-level
- Visual & Performing Arts
- Reliable transportation
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Nurse Pediatric Float Pool
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Bachelor of Science
- Adults
- Employee stock purchase plan
- Disability insurance
Quick Apply
Cath Lab Tech
Ascension —Cedar Park, TX
- Full-time
- PALS Certification
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
12d
Registered Nurse NICU
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Adults
- Ob/Gyn
- Employee stock purchase plan
- Disability insurance
Quick Apply
Interventional Radiology Tech
Ascension —Kyle, TX
- Full-time
- Patient monitoring
- PALS Certification
- BLS Certification
- Disability insurance
- Health insurance
Registered Nurse Endoscopy
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Adults
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Interventional Radiology Tech
Ascension —Cedar Park, TX
- PRN
- PALS Certification
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
Cath Lab Tech
Ascension —Austin, TX
- Full-time
- PALS Certification
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
Cath Lab Technician Travel
Ascension —Austin, TX
- Up to $3,889 a week
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Disability insurance
- Health insurance
Registered Nurse Lactation Consultant
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Surgery
- Adults
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Physician Assistant Urgent Care
Baylor Scott & White Health —Hutto, TX
- Rotating shift
- Urgent Care
- Mid-level
- Computer skills
- Health insurance
- Tuition reimbursement
Interventional Radiology Tech
Ascension —Cedar Park, TX
- Full-time
- PALS Certification
- Hospital
- BLS Certification
- Disability insurance
- Health insurance
13d
ECMO Specialist
Ascension —Austin, TX
- Full-time
- RN License
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance

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Remote Customer Care Specialist

Integral Care -
Austin, TX

Apply Now

Job Details

Full-time
$21.66 an hour

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
403(b)
Gym membership

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Number: 26-11459

Job Summary: Integral Care's Call Center is the first contact and representation of Integral Care by phone to the public, consumers, and providers. Calls coming into Integral Care's main phone numbers, as well as calls from contract partners, are answered by Call Center staff. The customer care specialist will provide information about Integral Care services, provide community referrals, schedule and cancel appointments, and link callers with the appropriate service providers. The Customer Care specialist will perform updates and verification of insurance coverage and will facilitate the initial request for payment for services to be rendered. These duties are completed with a focus on customer care, wherein staff will find ways to best meet the needs of clients. This position works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, schools, and MCO's. The Customer Care Representative works under the direct supervision of the Customer Care Program Manager.

Essential Duties & Job Responsibilities:

Answer incoming calls for Integral Care intakes
Complete brief demographic screening to determine eligibility, schedule intake appointments, or make referrals
Document all contacts in the appropriate software
Transfer crisis calls to PES or hotline as needed
Route consumers to appropriate units and verify hospital questions (open status, insurance, aftercare needs)
Complete safety assessments when intake appointments are scheduled
Provide customer service for managed care programs (answer calls, check eligibility/benefits, issue authorizations, make referrals, respond to inquiries)
Identify uninsured clients and coordinate with staff/Consumer Benefits Office for financial assessment updates and referrals
Support unit operations as needed per contracts and management direction
Collaborate with the team to ensure timely phone coverage and accurate information
Provide trauma-informed care by completing required training and applying trauma-informed principles in service delivery

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

High School Diploma or GED equivalent.

License:

Required:

Current and valid driver's license and a clean driving record.

Experience:

Preferred:

Bilingual in Spanish.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $21.66, an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

Medical, Dental, and Vision insurance
Generous vacation/holiday/sick leave
Life and Short-term/Long-term Disability Insurance
Employee Assistance Program (EAP)
403(b) retirement account
Gold's Gym membership discount
Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

Apply Now

Refine Your Search

transfer care specialist jobs in austin, tx

Remote Customer Care Specialist

Transfer Specialist

Licensed Veterinary Technician Supervisor

Registered Nurse NICU

Registered Nurse NICU

Registered Nurse Pediatric Float Pool

Sonography Tech

Hospice Manager of Clinical Services

Registered Nurse Pediatric Float Pool

Cath Lab Tech

Registered Nurse NICU

Interventional Radiology Tech

Registered Nurse Endoscopy

Interventional Radiology Tech

Cath Lab Tech

Cath Lab Technician Travel

Registered Nurse Lactation Consultant

Physician Assistant Urgent Care

Interventional Radiology Tech

ECMO Specialist

I want to receive the latest job alert for transfer care specialist in austin, tx

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