Collections Representative II
GREATER TEXAS FEDERAL CREDIT UNION —Austin, TX
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
14d
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
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- $22.50 an hour
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- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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6d
Data Collection Operator, Optimus (Night Shift)
Tesla —Austin, TX
- Weekends as needed
- Ability to walk for extended periods
- Continuous improvement
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Representative, Dealer Collections (100% Remote)
Santander Bank —Austin, TX
- $36,000 - $56,000 a year
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- Microsoft Outlook
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Medical Insurance Collections Specialist (In-Office)
Aveanna Healthcare —Austin, TX
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
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4d
Occupational Health Collection Technician
AUSTIN SAFETY COUNCIL —Austin, TX
- $22 - $25 an hour
- Part-time
- Background check
- Pass drug screening
- No experience needed
- Paid training
Quick Apply
11d
Customer Retention Specialist
NinjaOne —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Resident Performance Collections Associate
Kairos Living LLC —Austin, TX
- Full-time
- Data entry
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
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Manager, Collections
8am —Austin, TX
- $85,000 - $115,000 a year
- Call employer
- ERP systems
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
Data Collection Supervisor, Self-Driving
Tesla —Austin, TX
- Full-time
- Computer literacy
- Mid-level
- Windows
Collections Specialist
HotSchedules Corporate —Austin, TX
- Full-time
- Research
- Mid-level
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Senior Client Account Specialist
Husch Blackwell —Austin, TX
- $51,000 - $130,000 a year
- Full-time
- Remote
- 5 years
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- Disability insurance
Part Time Collector (English/Spanish Bilingual) - 100% Remote
UFCU —Austin, TX
- Part-time
- Remote
- Spanish
- Microsoft Outlook
- Word processing
Quick Apply
Part Time - Collections
Lionshield Holdings —Hutto, TX
- From $25 an hour
- Part-time
- Research
- Mid-level
- Organizational skills
- Work from home
Quick Apply
6d
Accounts Examiner (Austin)
Texas Workforce Commission —Austin, TX
- $2,953.25 - $4,924.66 a month
- Online Application
- Background check
- Microsoft Outlook
- Writing skills
- Health insurance
- 401(k)
Bilingual Customer Service Representative, HV (On-Site)
ViaPlus by VINCI Highways —Austin, TX
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
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Recovery/Disposition Specialist
A+ Federal Credit Union —Austin, TX
- $20.99 an hour
- Full-time
- Mid-level
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- 1 year
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COLLECTIONS REP
Apria Healthcare LLC —Austin, TX
- $15.94 - $17.04 an hour
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- Basic math
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13d
Data Collection Supervisor, Optimus
Tesla —Austin, TX
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Commuter assistance
- Health savings account
Collection Specialist
WasteFree —Del Valle, TX
- $20 - $25 an hour
- Part-time
- Residential
- Ability to lift 50 pounds
- Driver's License
- Opportunities for advancement
Quick Apply

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Collections Representative II

GREATER TEXAS FEDERAL CREDIT UNION -
Austin, TX

Quick Apply

Job Details

Full-time
14 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

High school diploma or GED
Debt recovery
Collections account management

Full Job Description

We’ve been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last — with our members, our community, and our team.

Here, you’ll find more than a job. You’ll find a place where:

Relationships matter. We get to know our members and walk with them through life’s milestones.
Community comes first. Giving back and making a difference is part of our DNA.
Every role has purpose. Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, you’ll feel right at home with us.

What's in it for you?!

Growth & Development:
- Ongoing training and coaching to expand your skill set and career potential.
- Exposure to cross-functional projects and strategic initiatives that shape the future of our organization.
- Opportunities for leadership development and internal career advancement.
Dynamic & Impactful Work Environment:
- A collaborative workplace where your ideas and expertise help drive innovation and efficiency.
- Be part of a growing organization that values continuous improvement and fresh perspectives.
- Engage in meaningful work that directly supports our mission and enhances the member experience.
Full Benefits Package - Enjoy competitive benefits that include:
- Choices of Medical, Dental, Vision, Life and AD&D Insurance.
- Optional Critical Illness, Accident, and Hospital Indemnity Benefits.
- 16 hours of paid volunteer time annually to give back to your community.
- Monthly accruals of vacation and sick time, plus several paid holidays.
- 401k plan with up to 7% employer match to help you secure your future.?
- Tuition reimbursement for continued education and personal growth.
- Access to our HQ fitness center and studio.
Supportive & Engaging Workplace Culture:
- A team-oriented environment where collaboration and innovation thrive.
- Recognition programs that celebrate achievements and contributions.
- Regular team-building activities, fun office events, and frequent potlucks.

The Basics of a Collections Representative II:

Full-Time, Non-Exempt
Schedule: Monday - Friday from 8:00 am to 5:00 pm
Hybrid Position - After the initial training period, a hybrid work model will become an option. You will be requested to work 4 days on-site and 1 day remote. Allowing for a blend of remote and onsite work based on performance and departmental needs.
Location: Headquarters - Austin, TX

About the Role

Do you enjoy solving problems while helping people get back on track financially? Are you comfortable navigating challenging conversations while finding solutions that support both the member and the credit union?

As our Collections Representative II, you'll manage both early- and late-stage delinquent accounts with a focus on loss mitigation and asset recovery. You'll work directly with members to negotiate repayment solutions, perform skip tracing, assist with repossessions and impounds, and coordinate with third-party vendors.

This position is a great opportunity for an experienced collections professional who is ready to build upon their foundational collections knowledge and develop specialized expertise in collateral and repossession processes.

What We’re Looking For

We're looking for an experienced collections professional who combines strong negotiation skills with empathy and professionalism. You'll be someone who can confidently navigate challenging situations, think critically, and build positive relationships while balancing member service with sound financial stewardship.

If you're a collaborative team player who enjoys mentoring others, identifying process improvements, and making an impact, we'd love to hear from you.

What’s In It For You

Hybrid work flexibility after training
Opportunity to mentor and support team development
Career growth within a stable financial institution
Collaborative and supportive team environment
Meaningful work helping members achieve financial success
Competitive pay and comprehensive benefits

Key Responsibilities

Manage early- and late-stage delinquent loan, credit card, and share accounts
Negotiate repayment arrangements and recommend appropriate recovery solutions
Handle complex accounts involving bankruptcies, repossessions, skip tracing, and legal referrals
Process insurance and skip claims while maintaining accurate documentation
Serve as a subject matter expert and mentor junior Collections Representatives
Analyze collection trends and prepare operational reports
Partner with internal departments and third-party vendors to improve collection strategies
Ensure compliance with all applicable credit union policies and regulatory requirements

Other Duties

Support ongoing process improvements to increase efficiency
Complete required compliance and professional development training
Maintain compliance with BSA/AML and Fair Debt Collection Practices requirements
Perform additional duties to support the Collections team as business needs evolve

Must Haves as a Collections Representative II

2+ years of collections experience
Strong verbal and written communication skills
Strong customer service skills
Excellent attention to detail and problem-solving abilities
Ability to communicate professionally and effectively when handling challenging member situations
High school diploma or equivalent

Nice to Haves as a Collections Representative II

Consumer collections experience, particularly auto loans
Bilingual – Spanish
Experience with repossessions, collateral, or asset recovery
Experience with skip tracing and late-stage delinquency
Experience working with third-party repossession or impound vendors
Familiarity with Fair Debt Collection Practices and financial institution compliance requirements

Due to the high volume of applications, we are unable to accept calls or status inquiries. All candidates will be notified of their status as applications are reviewed for further consideration. We truly appreciate the time you took to apply and are excited that you are considering a career with us.

Quick Apply

Refine Your Search

collector jobs in austin tx

Collections Representative II

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Data Collection Operator, Optimus (Night Shift)

Representative, Dealer Collections (100% Remote)

Medical Insurance Collections Specialist (In-Office)

Occupational Health Collection Technician

Customer Retention Specialist

Resident Performance Collections Associate

Manager, Collections

Data Collection Supervisor, Self-Driving

Collections Specialist

Senior Client Account Specialist

Part Time Collector (English/Spanish Bilingual) - 100% Remote

Part Time - Collections

Accounts Examiner (Austin)

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Recovery/Disposition Specialist

COLLECTIONS REP

Data Collection Supervisor, Optimus

Collection Specialist

I want to receive the latest job alert for collector in austin tx

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