Customer Success Manager - Cisco
SHI International Corporation —Austin, TX
- $100,000 - $200,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Long Haul Fiber Deployment, GCID-FD
Amazon Data Services, Inc. —Austin, TX
- $127,100 - $171,900 a year
- Full-time
- 3 years
- Travel
- Senior level
- AD&D insurance
- Health insurance
Customer Success Manager - Remote
Emerson —Austin, TX
- $135,000 - $153,000 a year
- Full-time
- Engineering
- Mid-level
- Travel
- Paid parental leave
- Health insurance
Project Manager, IT Deployments
GTS Technology Solutions —Austin, TX
- $45 - $48 an hour
- Full-time
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IVVQM/ Senior Project Validation Lead
Tailored Management —Austin, TX
- $67 an hour
- Contract
- Azure
- Engineering
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11h
Hadoop Administration ( Lead )
Sonsoft Inc —Austin, TX
- Full-time
- Mid-level
- Java
- Bachelor's degree
Quick Apply
Test Development Manager
Jabil Circuit —Austin, TX
- $121,300 - $218,300 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Employee stock purchase plan
Hadoop Administration
Sonsoft Inc —Austin, TX
- Full-time
- Mid-level
- Java
- Bachelor's degree
Quick Apply
Transmission Stringing Equipment Operator
Infravision —Austin, TX
- Extended hours
- Clean driving record
- Construction site
- Heavy equipment operation
- Flexible schedule
Quick Apply
Water Technician Supervisor – Mitigation & Construction
Capital Disaster Solutions —Austin, TX
- $25 - $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
Quick Apply
5d
Electrical Superintendent Solar Construction
Shipworker.com —Texas
- $125,000 - $165,000 a year
- Full-time
- Background check
- Microsoft Excel
- Construction site
- Fuel card
- Health savings account
Quick Apply
14d
Installation and Service Technician
Tetra —Austin, TX
- $22 - $30 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Travel reimbursement
- Paid parental leave
Quick Apply
8d
Equipment Auction Territory Sales
Fastline Marketing Group —Texas
- From $40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
13d
Licensing Manager (Advanced Nuclear / Regulatory Strategy)
Rise Technical Recruitment Limited —Austin, TX
- $160,000 - $250,000 a year
- Full-time
- Management
- Senior level
- Dental insurance
- 401(k)
Quick Apply
12d
Team Lead
CAVA - Arboretum —Austin, TX
- $19.75 an hour
- Part-time
- Fast casual restaurant
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Program Manager II, Learning and Development, Data Center
Google —Austin, TX
- $132,000 - $189,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
9h
AI Program Manager
K&L Gates —Austin, TX
- $128,000 - $249,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- Addiction Medicine
- Profit sharing
- Wellness program
Client Onboarding Manager
YAPI —Austin, TX
- $55,000 - $70,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
18h
Project Manager, Implementations
Prelim —Austin, TX
- $130,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- US work authorization
- Dental insurance
- 401(k)
6d
Technical Infrastructure Program Manager, Retail Infrastructure Services - Hardware Deployment
Amazon.com Services LLC —Austin, TX
- $127,100 - $171,900 a year
- Full-time
- 3 years
- Senior level
- Leadership
- AD&D insurance
- Health insurance
12d

I want to receive the latest job alert for deployment manager in austin tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

deployment manager jobs near austin tx

Technical Program Manager jobs in Austin, TX

Licensing Manager jobs in Austin, TX

Water Technician jobs in Austin, TX

Equipment Operator jobs in Austin, TX

Project Manager jobs in Austin, TX

Installation Technician jobs in Austin, TX

Customer Success Manager jobs in Austin, TX

Software Test Engineer jobs in Austin, TX

Deployment Manager jobs in Austin, TX

Program Manager jobs in Austin, TX

Construction Superintendent jobs in Texas

Territory Sales jobs in Texas

Healthcare Program Manager jobs in Houston, TX

Technical Program Manager jobs in Alpharetta, GA

Business Operations Manager jobs in California

Technical Program Manager jobs in Los Angeles, CA

Technical Program Manager jobs in San Francisco, CA

Technical Program Manager jobs in (remote)

Stage Manager jobs in North Carolina

Child Care Licensing jobs in Texas

Customer Success Manager - Cisco

SHI International Corporation -
Austin, TX

Apply Now

Job Details

Full-time
$100,000 - $200,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Sales contract management
Software sales
Microsoft Outlook
Spreadsheets
Inventory management software
Sales quoting
Data-driven problem-solving
Order tracking
Microsoft Dynamics
Technology sales

Full Job Description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews. This role involves serving as a Subject Matter Expert, building strong customer relationships, and collaborating with internal teams to align offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal teams to ensure a positive customer experience and foster trust.

Role Description

Onboard customers and guide them through their respective product or service lifecycle to ensure retention and growth
Function as the Subject Matter Expert (SME) for specific platforms, tools, or services relevant to the role
Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback
Interpret and analyze detailed consumption reports and provide insights for customer success and renewal strategies
Build and maintain strong relationships with key customers and partners to ensure a positive customer experience and foster trust
Collaborate with sales and other internal teams to align offerings with customer objectives and drive co-selling opportunities
Provide support and direction to project teams to ensure successful delivery and synchronization of service projects
Continuously learn and develop knowledge on new product technologies and specific offerings relevant to the role
Manage workflow of orders and ensure timely delivery of services, working directly with customers and carriers
Maintain effective communication with customers and internal teams through various platforms to update on status and understand upcoming needs

Behaviors and Competencies

Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
Impact and Influence: Can persuade others to consider different perspectives.
Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Business Acumen: Can analyze financial and operational data to make informed decisions.
Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others’ emotions in moderate situations.
Results Orientation: Can set personal goals and work towards them, achieving results consistently.
Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.

Skill Level Requirements

The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
Proficiency in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting - Intermediate
In-depth understanding of Cisco's business model, architectural frameworks, and comprehensive solutions, enabling effective deployment and management of Cisco technologies - Intermediate
Ability to articulate Cisco Smartnet renewal program - Intermediate

Other Requirements

Completed Bachelor’s Degree or relevant work experience required
2-4 years of experience in a technical, business, or sales role
1+ year experience in a Cisco dedicated sales support/subject matter expert position selling, quoting, and managing Cisco Support Services & Software contracts, including Enterprise Agreements, self-sufficiently for Customers & Account Executives
Proficient in creating quotes within Cisco’s Commerce Workspace for Renewals (CCW-R) & EAMP portal
Ability to travel to SHI, Partner, and Customer Events

The estimated annual pay range for this position is $100,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Apply Now

Refine Your Search

deployment manager jobs in austin tx

Customer Success Manager - Cisco

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Long Haul Fiber Deployment, GCID-FD

Customer Success Manager - Remote

Project Manager, IT Deployments

IVVQM/ Senior Project Validation Lead

Hadoop Administration ( Lead )

Test Development Manager

Hadoop Administration

Transmission Stringing Equipment Operator

Water Technician Supervisor – Mitigation & Construction

Electrical Superintendent Solar Construction

Installation and Service Technician

Equipment Auction Territory Sales

Licensing Manager (Advanced Nuclear / Regulatory Strategy)

Team Lead

Program Manager II, Learning and Development, Data Center

AI Program Manager

Client Onboarding Manager

Project Manager, Implementations

Technical Infrastructure Program Manager, Retail Infrastructure Services - Hardware Deployment

I want to receive the latest job alert for deployment manager in austin tx

Related Searches

Explore jobs in more locations

About Us

Job Summary

Job Seeker Tools

Employer Tools

Browse

Stay Connected