Top 132 director of program management Jobs in austin tx

Director, Voice of Customer
The MOHR Enterprises LLC —Austin, TX
- $120,000 a year
- Hybrid work
- 7 years
- Office
- Analysis skills
- Health insurance
- 401(k)
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Wound Care Program Director - Business Development & Outreach (5+ years of experience)
Wound Sync —Austin, TX
- From $75,000 a year
- 8 hour shift
- Background check
- Nursing
- Up to 50% travel
- Health insurance
- Dental insurance
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Ranch Camp Director
Texas Riding Inc. —Austin, TX
- $20 an hour
- Full-time
- Background check
- CPR Certification
- Customer service
Quick Apply
Registered Nurse (RN)/Licensed Nurse (LVN) - Program Director
WOUND CENTRICS LLC —Round Rock, TX
- Spanish
- CPR Certification
- Nursing
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Executive Director
US India Chamber of Commerce Austin —Austin, TX
- $64,674.25 - $77,887.27 a year
- Contract
- Background check
- Project management
- Experience equivalent to degree accepted
- Employee discount
- Professional development assistance
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Manager IV, Director of IDD Services, IDD Admin, Pos. #10, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $85,370.96 - $97,965.14 a year
- Full-time
- Clean driving record
- 5 years
- Master's degree
- Mileage reimbursement
- Loan repayment program
Director of Nursing
Sevita —Austin, TX
- $88,000 a year
- Full-time
- Nursing
- RN License
- 3 years
14d
Academic Program Director - Physical Therapy
Excelon Associates —Austin, TX
- Full-time
- Customer service
- Driver's License
- University
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Director For Afterschool
CAMPUS ADVENTURES —Austin, TX
- $18 - $20 an hour
- Full-time
- Background check
- Spanish
- CPR Certification
- Paid time off
- Parental leave
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Director of Production, Live Production
PRA Business Events —Austin, TX
- $145,000 - $165,000 a year
- Full-time
- Hybrid work
- Office
- Business development
- Travel
- Paid holidays
- Disability insurance
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Director, Channel Sales
Auvik Networks —Austin, TX
- $240,000 - $270,000 a year
- Remote
- Senior level
- Leadership
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Director Cardiovascular Services
Ascension —Austin, TX
- $125,689.26 - $170,049.54 a year
- Full-time
- Management
- Hospital
- Master's degree
- Disability insurance
- Health insurance
Director of Education and Academic Affairs
University of Texas at Austin —Austin, TX
- $105,000 - $150,000 a year
- Extended hours
- School experience
- Spanish
- 7 years
- Retirement plan
Director Strategy & Business Operations
eBay Inc. —Austin, TX
- $152,000 - $227,500 a year
- Full-time
- Travel
- Senior level
- Leadership
- Paid time off
- Parental leave
Deputy Executive Director
Breakthrough Central Texas —Austin, TX
- $130,000 - $160,000 a year
- Online Application
- High school
- Senior level
- Middle school
- Dental insurance
- Paid time off
Director of Early Childhood Education
My Friend's House Child Development Center —Austin, TX
- $68,000 - $75,000 a year
- Full-time
- School experience
- Classroom
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
14d
Executive Director, Student Disability and Accessibility Services
University of Texas at Austin —Austin, TX
- From $150,000 a year
- Urgently hiring
- 7 years
- Doctoral degree
- Office
- Health insurance
- Tuition reimbursement
2026-2027 Director of School Leadership
Del Valle Independent School District —Del Valle, TX
- $476,664.14 a year
- Extended hours
- Background check
- School experience
- Master's degree
Director of Influencer Marketing (Remote in Austin Texas)
PetLabCo. —Austin, TX
- $115,000 - $150,000 a year
- Full-time
- Remote
- 3 years
- Team management
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
6d
Director of Housing - Cairn Point
Caritas of Austin —Austin, TX
- $81,564 - $92,476 a year
- 5 years
- Computer literacy
- Licensed Clinical Social Worker
- 403(b) matching
- Mileage reimbursement
Quick Apply

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director of program management jobs near austin tx

Director, Voice of Customer

The MOHR Enterprises LLC -
Austin, TX

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Job Details

$120,000 a year

Benefits

Health insurance
401(k)

Qualifications

Program management
Data visualization software proficiency
Data analysis reporting
Operational management
Business intelligence report generation
Metrics Reporting
Bachelor's degree
Process improvement planning
Data visualization projects
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Stakeholder management

Full Job Description

Director, Voice of Customer

Location: Austin, TX
Compensation: $120,000 + Bonus ($150,000 all in)

Overview

We’re seeking a strategic, customer-focused leader to take ownership of a growing Voice of Customer (VoC) program and elevate continuous improvement efforts across the organization. This role will transform customer insights into actionable strategies that enhance the client experience, improve operational performance, and drive measurable business impact.

This individual will play a critical role in standing up a new VoC platform and building the processes, reporting structures, and feedback loops from the ground up. The ideal candidate can distinguish actionable insights from noise, identify true root causes, and drive cross-functional accountability for resolution and follow-through.

Work Environment & Compensation

Hybrid Schedule: In-office Monday–Thursday, remote Fridays
Locations: Tempe, AZ or Austin, TX
Base Salary: ~$120,000
Bonus: 20% target
Total Compensation Cap: ~$150,000 all-in

Leadership Responsibilities

Manage and develop 2 direct reports
Mentor and support junior team members while establishing scalable operational processes
Foster a culture of accountability, continuous improvement, and customer-centric thinking

Key Responsibilities

Voice of Customer Leadership

Design, implement, and manage Voice of Customer programs including:
- Surveys
- Feedback channels
- Sentiment analysis
- Customer listening strategies
Build and operationalize a new customer feedback platform and supporting processes from the ground up
Partner cross-functionally to embed customer insights into organizational decision-making
Develop executive-level reporting highlighting:
- Trends
- Risks
- Opportunities
- Operational gaps

Continuous Improvement & Root Cause Analysis

Lead process improvement initiatives using Lean, Six Sigma, or similar methodologies
Distinguish between:
- Usable/actionable data vs noise
- Symptoms vs root causes
- Urgent operational issues vs lower-priority recurring issues (“ankle biters”)
Identify patterns and recurring themes within customer feedback data
Create and manage closed-loop feedback processes:
- Gather customer feedback
- Share findings with stakeholders
- Drive corrective actions
- Measure follow-up success and outcomes

Reporting & Operational Analytics

Build reporting frameworks, dashboards, and tracking methodologies
Analyze customer data to identify operational inefficiencies and service opportunities
Support quality and NIGO (Not In Good Order) program management initiatives

Stakeholder Engagement & Process Management

Collaborate with cross-functional leaders to align initiatives with business goals
Facilitate workshops, training sessions, and change management activities
Manage SOP lifecycle initiatives and process documentation improvements

Qualifications

Bachelor’s degree in Business, Operations, or related field
7+ years of experience in:
- Customer Experience
- Voice of Customer
- Process Improvement
- Operational Leadership
Proven success managing VoC programs and continuous improvement initiatives
Strong analytical and reporting capabilities with data visualization experience
Lean, Six Sigma, or similar certification preferred
Excellent communication, facilitation, and stakeholder management skills

Core Competencies

Strategic Thinking & Planning
Leadership & Team Development
Cross-Functional Collaboration
Analytical & Problem-Solving Ability
Adaptability & Innovation
Continuous Improvement Methodologies
Customer Experience Strategy
Root Cause Analysis

Benefits

Competitive compensation and comprehensive benefits package
401(k) and health insurance
Tuition reimbursement
Collaborative, growth-oriented environment
Opportunities for professional development and long-term career growth

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [email protected]

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director of program management jobs in austin tx

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Director, Voice of Customer

Overview

Work Environment & Compensation

Leadership Responsibilities

Key Responsibilities

Voice of Customer Leadership

Continuous Improvement & Root Cause Analysis

Reporting & Operational Analytics

Stakeholder Engagement & Process Management

Qualifications

Core Competencies

Benefits