Top 40 On site help desk technician Jobs in Austin Tx

On-Site Help Desk Technician
Clear Guidance Partners —Austin, TX
- $21 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Health savings account
- Paid holidays
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Help Desk Support Technician
ALCON DTS —Austin, TX
- Full-time
- Google Workspace
- Azure
- Mid-level
- Disability insurance
- Dental insurance
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
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Computer Support Specialist
Galapagos Federal Systems LLC. —Austin, TX
- $85,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
IT Service Desk L2 - L3 Support Technician
Vintage IT Services —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Windows
- Residential
- Health insurance
- Paid time off
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IT Technician
Endodontic Practice Partners —Austin, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
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Information Systems Operations Specialist (IS1203 - Kyle)
CommuniCare Health Centers (Texas) —Kyle, TX
- Mid-level
- Windows
- High school diploma or GED
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CRSP Support Technician
University of Texas at Austin —Austin, TX
- From $70,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Lead Service Technician
Divcon Controls —Austin, TX
- Full-time
- Ability to walk for extended periods
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Disability insurance
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4d
Field Service Technician - Waco, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Hutto, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Senior macOS Support Engineer – Field Services
MacPlus, LLC —Austin, TX
- $75,000 - $90,000 a year
- Full-time
- Google Workspace
- System design
- Office
- Health savings account
- Health insurance
Quick Apply
1d
Field Service Technician - Plano, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Field Service Technician - Kingsville, TX
GLORY —Texas
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Operations Technician
Element Critical —Austin, TX
- Monday to Friday
- Microsoft Outlook
- Word processing
- Mid-level
- Paid parental leave
- Health savings account
4d
Environmental Technician - Emissions Testing
TRC Companies, Inc. —Austin, TX
- $20 - $30 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
IT Manager- Global Agility Solutions
Global Agility Solutions, LLC —Austin, TX
- Full-time
- Azure
- HIPAA
- Mid-level
- Health insurance
Quick Apply
Restoration Technician Water Fire and Mold Mitigation Austin TX
Austin Fire & Flood —Austin, TX
- $20 - $24 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Field Service Technician
Ricoh —Austin, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply

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on site help desk technician jobs near austin tx

On-Site Help Desk Technician

Clear Guidance Partners
Austin, TX

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Job Details

Full-time
$21 - $25 an hour

Benefits

Health savings account
Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Teamwork
IT user and group management
GPO
Customer service
Client rapport building
Microsoft Exchange
Hyper-V
System maintenance
Email configuration (technical support)
Attention to detail
Computer management
Azure AD
WAN
Server virtualization
SharePoint
Law office experience
SAN
Voice over internet protocol (VoIP) configuration
VMware
Windows support
Network routing
Network infrastructure management
PowerShell
Operating system installation

Full Job Description

Onsite Helpdesk Technician II

Seeking an experienced IT professional who prioritizes client satisfaction, is familiar with best-practice documentation methods, and who enjoys helping their teammates wherever needed in a collaborative environment. You would be the primary on-site technician for our 40+ Austin area clients with an estimated 2-3 on-sites per week, including one in office day Fridays. The ideal candidate has a strong background working in an MSP environment as well as in Microsoft 365, server administration, Active Directory, Group Policies, and networking. Experience working with law firms is preferred but not required.

Who are Clear Guidance Partners?

Clear Guidance Partners, founded in 2019 and based in Austin, TX, provides Managed Services and IT solutions to clients all over Texas and the United States. With our stellar reputation for top-of-the-line service, we are a high-growth company that is looking for team members who are excited to grow with us. We only hire candidates who are passionate about advancing along with the company as we expand and mature.

Clear Guidance Partners (CGP) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, CGP complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, leaves of absence, compensation, and training. CGP expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.

Responsibilities

Primary on-site technician for our 20+ Austin clients.
monitor and maintain document management systems for our clients, enforcing proper file security and ensuring network protocols are in place
proactively identify potential tech issues
Collaborate with teams to develop and implement best practices for infrastructure management
Handle critical incidents and escalations from Helpdesk Technicians
If you are not strong at communication and documentation, this is not the role for you. You cannot be “too busy” or other excuses – the process comes first. We have a very collaborative environment, so if you have a big workload, others will jump in and help so you can stay on top of proper documentation.

Requirements:

Must be in the Austin area. This is a hybrid remote position; you will need to be onsite at one of our clients for the full working day every Thursday, and we ask for 1-2 days per week in our office depending on onsite workload that week.
This position requires a high degree of professionalism, communication skills, and attention to small details to ensure that our clients feel heard and taken care of. We are looking for someone very friendly who knows how to present themselves and who prioritizes client satisfaction.

Knowledge of and experience with the following:

Windows 10& 11 installation, recovery, support, and maintenance
Windows server design and implementation
Routing and switching such as VPN, VLANs, deep traffic and packet level analysis
VMware, Hyper-V, SAN, and LAN/WAN routing and switching
Designing, implementing, and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019, 2022
Active Directory and Group Policy administration
DNS, DHCP, TCP/IP administration
PowerShell
VOIP
O365 Admin Centers including Exchange, Entra, SharePoint, Teams and Intune

Our company culture:

We are a tight-knit group of people who greatly value interpersonal communication despite largely working remotely. We help maintain this personal approach with things like twice-yearly company wide parties at various fun locations, an inter-employee cash rewards system that allows teammates to give kudos to each other for exemplifying our core values, and weekly one-on-ones with leaders to ensure that employees feel heard and supported. We understand that company culture sometimes starts to fade as companies scale, so we are fully committed to maintaining the camaraderie and interpersonal trust that we have enjoyed since we started up in 2019.

Compensation package:

Compensation starting at $24/hr + dependent upon experience
Bonus opportunities based on performance
Gas mileage and toll fee reimbursement for onsite visits

Experience:

IT support: 2 years
2+ years experience in any customer-facing role

Benefits:

100% employer paid individual health, vision, and dental insurance
100% employer funded Health savings account (HSA)
3 weeks starting paid time off + 12 company holidays
401k savings plan

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Work Location: Hybrid remote in Austin, TX 78759

Quick Apply

Refine Your Search

on site help desk technician jobs in austin tx

On-Site Help Desk Technician

Help Desk Support Technician

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

Computer Support Specialist

IT Service Desk L2 - L3 Support Technician

IT Technician

Information Systems Operations Specialist (IS1203 - Kyle)

CRSP Support Technician

Lead Service Technician

Field Service Technician - Waco, TX

Now Hiring IT and Telecom Field Technicians

Senior macOS Support Engineer – Field Services

Field Service Technician - Plano, TX

Field Service Technician - Kingsville, TX

Operations Technician

Environmental Technician - Emissions Testing

IT Manager- Global Agility Solutions

Restoration Technician Water Fire and Mold Mitigation Austin TX

Field Service Technician

Senior Technical Support Analyst (Tier 3)

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