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Spa General Manager / Spa Manager – Luxury Day Spa & Med Spa

Hiatus Day Spa Med Spa -
Austin, TX

Quick Apply

Job Details

Full-time
$65,000 - $100,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Vision insurance
Opportunities for advancement

Qualifications

Team supervision
In-person customer service
Managing hospitality teams
Profit & Loss statement
Financial performance measurement

Full Job Description

Hiatus Day Spa + Med Spa | Texas Proud Wellness Brand

Compensation: $75,000 – $100,000 (Salary + Performance Bonus)
Job Type: Full-time
Schedule: Weekdays, evenings, and weekends as needed

Join One of Texas’ Most Loved Wellness Brands

For nearly 20 years, Hiatus Day Spa + Med Spa has been redefining modern wellness in Texas. What began as a single spa has grown into one of the most recognized day spa and med spa brands in the state, with 12 locations and more than 12,000 loyal members statewide.

Our mission is simple: make regular self-care accessible so guests can relax, recharge, and repeat.

As we continue expanding into new Texas communities, we are looking for experienced Spa Managers, Wellness Managers, and Hospitality Leaders who want to grow their careers with a company that values leadership, operational excellence, and exceptional guest experiences.

This is an opportunity to lead a location for a Texas-proud brand with nearly two decades of success and exciting growth ahead.

Who Thrives in This Role

Our most successful Spa Managers are entrepreneurial leaders who love running a business and developing people.

You may be a great fit if you:

Love leading teams and developing future leaders
Are energized by driving revenue, memberships, and guest loyalty
Enjoy using data and KPIs to guide business decisions
Have a passion for wellness, hospitality, and exceptional guest experiences
Take pride in building a culture where teams thrive and guests feel cared for

This role is perfect for leaders coming from spa, wellness, hospitality, luxury retail, or service-driven businesses.

Position Overview

As the Spa General Manager, you are the heartbeat of your location—fully empowered as the leader of your spa, the developer of your team, and the driver of your business performance.

You will oversee front-of-house teams, service providers, and daily spa operations, ensuring that every guest receives an exceptional experience “The Hiatus Way.”

This role balances people leadership, operational excellence, and business strategy, making it ideal for a results-driven leader passionate about developing teams and growing a successful business.

What You'll Do

Business Performance & Spa Leadership

Take ownership of your spa’s revenue growth, profitability, and operational performance
Monitor and drive KPIs including membership growth, retail sales, guest retention, and service utilization
Use financial insights and daily reporting to guide strategic business decisions
Manage budgets and optimize profitability while maintaining exceptional guest experiences
Partner with Med Spa leadership to expand and elevate aesthetics services
Collaborate with brand partners to host retail and wellness events

Team Leadership & Talent Development

Inspire, coach, and develop a high-performing spa team
Lead Front Desk, Guest Experience, and Service Provider teams
Build a culture of accountability, collaboration, and career growth
Partner with the Talent Acquisition team to recruit top talent
Ensure staffing levels meet guest demand and support revenue goals
Mentor team members and develop future leaders within the organization

Guest Experience Excellence

Champion “The Hiatus Way” guest experience
Ensure every guest receives personalized, results-driven services and expert recommendations
Drive membership growth and guest loyalty
Respond to guest feedback and continuously improve the guest journey
Maintain a spa environment that is beautiful, welcoming, and aligned with brand standards

Operational Excellence

Oversee daily spa operations including staffing, scheduling, payroll, and inventory
Execute operational SOPs and maintain consistent brand standards
Ensure compliance with industry regulations and company policies
Maintain exceptional cleanliness, organization, and operational flow

Why Leaders Love Working at Hiatus

We believe great leadership starts with supporting our team.

Compensation

$75,000 – $100,000 total compensation
Performance-based bonus opportunities

Benefits

Medical, dental, and vision insurance
401(k) retirement plan
Paid Time Off
Complimentary Hiatus Membership
Retail and service discounts

Career Growth

Advanced leadership training and development
Career growth opportunities within a growing Texas wellness brand
Opportunities to lead new spa openings and expanding locations

Experience & Requirements

2+ years management experience in spa, wellness, hospitality, or retail leadership
Proven track record of leading teams and driving business performance
Strong financial acumen and ability to manage KPIs and P&L
Passion for wellness, hospitality, and guest service
Ability to work a flexible schedule including evenings and weekends
Must be authorized to work in the United States

Work Location

In person

Ready to Lead a Hiatus Spa?

If you are a results-driven leader passionate about wellness, hospitality, and developing great teams, we would love to meet you.

Join Hiatus Day Spa + Med Spa and help lead a team that brings relaxation, rejuvenation, and exceptional service to thousands of guests across Texas.

Quick Apply

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Join One of Texas’ Most Loved Wellness Brands

Who Thrives in This Role

Position Overview

What You'll Do

Business Performance & Spa Leadership

Team Leadership & Talent Development

Guest Experience Excellence

Operational Excellence

Why Leaders Love Working at Hiatus

Compensation

Benefits

Career Growth

Experience & Requirements

Work Location

Ready to Lead a Hiatus Spa?