Top 592 Support analyst Jobs in Austin Tx

Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
IT Support Analyst III
Texas Association of School Boards —Austin, TX
- $32.03 - $49.77 an hour
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- Wellness program
- Tuition reimbursement
Quick Apply
1d
Client Strategy Analyst
Prelim —Austin, TX
- $130,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- US work authorization
- Dental insurance
- 401(k)
12d
Production Support Analyst
Netgate —Austin, TX
- $65,000 - $78,000 a year
- Weekends as needed
- Azure
- Mid-level
- AWS
Business Analyst I
University of Texas at Austin —Austin, TX
- From $52,000 a year
- Overtime
- High school diploma or GED
- Analysis skills
- University
- Paid holidays
- Disability insurance
5h
Reimbursement Analyst I
Health & Human Services Comm —Austin, TX
- $4,523.26 - $7,253.83 a month
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Opportunities for advancement
Quick Apply
Administrative Analyst
City of Round Rock, TX —Round Rock, TX
- $26.00 - $31.75 an hour
- Full-time
- Mid-level
- Office
- Master's degree
- Paid parental leave
- AD&D insurance
9d
Human Resources Information Systems Analyst
Texas Department of Transportation —Austin, TX
- $65,000 - $80,000 a year
- Full-time
- Writing skills
- System design
- Mid-level
- Wellness program
- Paid holidays
15h
Records Analyst Sr (Archive Assistant)
Lower Colorado River Authority (LCRA) —Austin, TX
- Research
- Driver's License
- Senior level
6d
Junior Governance, Risk, and Compliance Analyst
Brivo —Austin, TX
- $75,000 - $80,000 a year
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Systems Analyst - Procurement Division
Texas Department of Transportation —Austin, TX
- $69,572 - $172,272 a year
- Full-time
- Customer service
- ERP systems
- Research
- Wellness program
- Paid holidays
14d
TPWD - Systems Analyst II
Texas Water Development Board —Austin, TX
- $4,750 a month
- Overtime
- Background check
- System design
- Mid-level
- 401(k)
- Paid time off
8d
Systems Analyst - Application Support
Legislative Budget Board —Austin, TX
- $60,000 a year
- Overtime
- Research
- Mid-level
- Office
- Health insurance
- Flexible spending account
Data Analyst III or IV
Texas Department of Transportation —Austin, TX
- $57,614 - $106,634 a year
- Full-time
- Research
- Office
- SQL
- Wellness program
- Paid holidays
20h
Fraud Analyst (Onsite)
Concentrix —Austin, TX
- $31 an hour
- Urgently hiring
- 18 years or older
- Bachelor of Science
- Mid-level
- Paid training
- Paid holidays
13h
Service Desk Tech Analyst I
University of Texas at Austin —Austin, TX
- From $42,446 a year
- Urgently hiring
- Office
- Windows
- University
- Retirement plan
Analyst, Procurement
Raytheon —Austin, TX
- $52,700 - $83,000 a year
- Full-time
- Remote
- Writing skills
- Data analysis skills
- Contracts
- Paid holidays
- Disability insurance
11h
Technical Support Analyst II
Farm Credit Bank of Texas —Austin, TX
- Evenings as needed
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
9d
Global People Solutions Analyst
Visa U.S.A. Inc. —Austin, TX
- $77,700 - $120,200 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
15h
Analyst, Case Management, Field
CVS Health —Austin, TX
- $21.10 - $40.90 an hour
- Full-time
- Remote
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
7d

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support analyst jobs near austin tx

Senior Technical Support Analyst (Tier 3)

GCS Technologies -
Austin, TX

Quick Apply

Job Details

Full-time
$85,000 - $125,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Implementing network security protocols
Server backup and recovery
Windows
Disaster recovery implementation
Remote access management
Customer support ticket management
Resolving technical support tickets
Desktop applications
Server virtualization
Data backup
Productivity software
Network infrastructure management
Query management
Escalation handling
Automation tools

Full Job Description

Job Summary

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments

Essential Duties and Responsibilities

Microsoft Azure and Office 365 Administration.
Provide remote technical support to customers calling for various technical issues.
Provide on-site technical support to customers as needed.
Must have flexible after-hours availability for implementation and deployment tasks.
Track time and provide troubleshooting notes as you work

Requirements

Desired Technical Knowledge

Technicians are expected to have intermediate to advanced knowledge of the following technologies, with the ability to quickly expand and deepen that knowledge as needed.

Microsoft & Endpoint Technologies

Microsoft 365 administration, including Exchange, Intune, Defender, and Entra ID
Windows Server and Windows Desktop operating systems (all supported versions)
macOS administration and familiarity with Apple Business Manager
Common desktop applications, including Microsoft Office and related productivity tools

Networking & Connectivity

Core networking concepts, including routing, switching, and firewall administration
Advanced networking experience with vendors and platforms such as Meraki, Fortinet, SonicWall, Cisco, and Dell
Network services and fundamentals, including DNS, NAT, and related technologies
Secure connectivity solutions, including:
- Site‑to‑site VPNs
- Point‑to‑site VPNs
- Global Secure Access

Infrastructure & Virtualization

Virtualization technologies, including VMware vSphere and Microsoft Hyper‑V
Server backup and disaster recovery solutions, such as Datto, Veeam, and AppAssure / Rapid Recovery

Automation & Scripting

Basic scripting and query experience, including PowerShell and KQL

Additional Requirements

Participation in an after‑hours support escalation rotation
Ability to perform on‑site work as required
Must successfully pass a background screening
Ability to lift up to 20 lbs
Strong teamwork, communication, and documentation skills
Responsible for entering billable time and detailed notes into the ticketing system in real time
Applicants must be located in the Austin, TX metro area or surrounding communities

Preferred Qualifications

Certifications: Preference given to candidates with relevant industry certifications
Experience: 5+ years of experience in a help desk, systems administration, or network support role
Education: Degrees are valued but not required; experience and certifications are preferred

Benefits

75% to 100% work-from-home options
Flexible Paid Time Off
Medical/Dental/Vision Insurance available
Life and AD&D Insurance
Disability Insurance

GCS is an equal opportunity employer. GCS is a certified small business.

Quick Apply

Refine Your Search

support analyst jobs in austin tx

Senior Technical Support Analyst (Tier 3)

IT Support Analyst III

Client Strategy Analyst

Production Support Analyst

Business Analyst I

Reimbursement Analyst I

Administrative Analyst

Human Resources Information Systems Analyst

Records Analyst Sr (Archive Assistant)

Junior Governance, Risk, and Compliance Analyst

Systems Analyst - Procurement Division

TPWD - Systems Analyst II

Systems Analyst - Application Support

Data Analyst III or IV

Fraud Analyst (Onsite)

Service Desk Tech Analyst I

Analyst, Procurement

Technical Support Analyst II

Global People Solutions Analyst

Analyst, Case Management, Field

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