Top 432 Front office manager Jobs in Azusa, Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Hotel General Manager
Confidential —Anaheim, CA
- $63,680.82 - $90,000.00 a year
- Full-time
- Mid-level
- Office
- Hotel
- Health insurance
- Dental insurance
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13d
Hotel Corporate Regional Director of Operations
Kamla Hotels —Cerritos, CA
- $110,000 - $120,000 a year
- Full-time
- Hospitality
- Management
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Hotel General Manager
Confidential —Fullerton, CA
- $85,000 - $100,000 a year
- Full-time
- Background check
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
13d
District Manager
Public Storage —Los Angeles, CA
- $112,000 - $128,000 a year
- Weekends as needed
- Travel
- Fair chance
- Senior level
- Health insurance
- Paid time off
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Front Office Manager
AltaMed Health Services Corporation —West Covina, CA
- $92,123.20 - $110,547.84 a year
- Full-time
- Background check
- Spanish
- 5 years
- 403(b) matching
- Paid holidays
Office Manager
Pasadena Eye Medical Group —Pasadena, CA
- $36 - $45 an hour
- Full-time
- Private practice
- OSHA
- HIPAA
- Paid holidays
- Health insurance
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12h
Assistant Practice Manager - Primary & Immediate Care, Toluca Lake
UCLA Health —Burbank, CA
- $70,900 - $145,200 a year
- Weekends as needed
- Computer literacy
- Writing skills
- Mid-level
8d
Clinic Operations Manager - Ontario
ACES —Ontario, CA
- $70,304 - $73,000 a year
- HIPAA
- Mid-level
- Administrative experience
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1d
Administrative Specialist II (Part-Time)
Mt. San Antonio College —Walnut, CA
- Part-time
- Word processing
- Writing skills
- English
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant
Vestar Properties Inc —Anaheim, CA
- $28 - $29 an hour
- Full-time
- Research
- Office
- Administrative experience
Quick Apply
1d
Front Office Manager at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Computer skills
Quick Apply
HR Administrator
BYD North America —Pasadena, CA
- $72,000 - $78,000 a year
- Microsoft Excel
- Marketing
- Public speaking
Quick Apply
7d
Operations Manager
PDS Health —La Puente, CA
- $27.75 - $38.75 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
13d
Front Office Manager
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Senior level
- Communication skills
Quick Apply
Clerical Front Office- PT
A Better Citizen Foundation —Azusa, CA
- $16.90 - $17.50 an hour
- Part-time
- Spanish
- English
- Office
Quick Apply
15h
General Manager, Courtyard By Marriott Los Angeles Hacienda Heights/Orange County
Marriott International, Inc —Hacienda Heights, CA
- $114,000 - $146,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Fair chance
7d
Front Desk Manager
DoubleTree Suites by Hilton Anaheim Resort Convention Ctr. —Anaheim, CA
- $73,000 - $75,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
Quick Apply
Center Manager (Full-time) - Southern California
OrangeTwist —Brea, CA
- $150,000 - $250,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
Quick Apply

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front office manager jobs near azusa, ca

Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in azusa, ca

Patient Experience and Customer Service Training Specialist

Hotel General Manager

Hotel Corporate Regional Director of Operations

Hotel General Manager

District Manager

Front Office Manager

Office Manager

Assistant Practice Manager - Primary & Immediate Care, Toluca Lake

Clinic Operations Manager - Ontario

Administrative Specialist II (Part-Time)

Front Office Manager

Administrative Assistant

Front Office Manager at Anaheim Resort Suites

HR Administrator

Operations Manager

Front Office Manager

Clerical Front Office- PT

General Manager, Courtyard By Marriott Los Angeles Hacienda Heights/Orange County

Front Desk Manager

Center Manager (Full-time) - Southern California

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