Top 466 Service desk associate Jobs in Bala Cynwyd Pa

Substance Use Disorder Management Assistant
PMHCC, INC. —Philadelphia, PA
- Full-time
- Background check
- HIPAA
- Research
- Health savings account
- Health insurance
Quick Apply
Front Desk Associate
Holiday Inn Express & Suites, Westchester, PA —West Chester, PA
- $16 - $18 an hour
- 8 hour shift
- Background check
- Hospitality
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Associate - Weekend
Fineman Management —Philadelphia, PA
- $21 an hour
- Part-time
- Office
- US work authorization
- 1 year
Quick Apply
Receptionist/Administrative Assistant
Dr. Robin Lowey & Associates —Philadelphia, PA
- $19 - $20 an hour
- Part-time
- Background check
- Private practice
- Writing skills
Quick Apply
Help Desk Specialist
Affiliated Distributors (AD) —Wayne, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Temporary Front Desk Associate (Full-Time | 3:00pm– 11:30 pm) - The Battery
Sentral —Philadelphia, PA
- $19 - $20 an hour
- Temporary
- Residential
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
PRN Welcome Desk Ambassador - Per Diem - Pennsylvania Hospital
Penn Medicine —Philadelphia, PA
- PRN
- High school diploma or GED
- Associate's degree
- Entry level
- Tuition reimbursement
Quick Apply
6d
Front Desk Medical Receptionist
Northern Children's Services —Philadelphia, PA
- $22 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
12d
Patient Services Associate I - Internal Medicine of Abington - Full-Time Days
Thomas Jefferson University and Hospitals —Horsham, PA
- Full-time
- Hospital
- Internal Medicine
- HIPAA
- AD&D insurance
- Disability insurance
5d
Front Desk Agent
Courtyard by Marriott Philadelphia City Avenue —Philadelphia, PA
- Weekends as needed
- English
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Receptionist & Customer Service Associate (ONSITE)
MCS —Philadelphia, PA
- $17 - $18 an hour
- 8 hour shift
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
6d
Front Desk Agent
Hilton City Ave —Philadelphia, PA
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk/Receptionist
PRWT Services, Inc. —Philadelphia, PA
- Full-time
- Office
- Associate's degree
- 2 years
- Opportunities for advancement
Quick Apply
Front Desk Agent
FITLER CLUB LLC —Philadelphia, PA
- Overnight shift
- Microsoft Outlook
- US work authorization
- Fingerprint clearance
- Paid parental leave
- Disability insurance
Quick Apply
Patient Services Associate I - Einstein Internal Medical Associates - Full-Time Days
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- HIPAA
- Clinic
- Outpatient
- AD&D insurance
- Disability insurance
5d
Patient Services Associate I - Germantown Professional Associates - Full-Time Days
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- HIPAA
- Clinic
- Outpatient
- AD&D insurance
- Disability insurance
3d
Helpdesk Associate
USA Phone VoIP Systems —Cherry Hill, NJ
- Entry level
Administrative Assistant & Office Coordinator
HHM Hotels (Philadelphia Corporate) —Philadelphia, PA
- Part-time
- Office
- Analysis skills
- In-person
Welcome Desk Associate
Kaiserman JCC —Wynnewood, PA
- $15 - $20 an hour
- Part-time
- First Aid Certification
- Older adults
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
9d
IT Support Specialist
Hyundai Engineering America —Philadelphia, PA
- Weekends as needed
- Computer science
- Computer Science
- Construction site
Quick Apply

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Substance Use Disorder Management Assistant

PMHCC, INC. -
Philadelphia, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Retirement plan

Qualifications

HIPAA compliance
Referral services for crisis intervention support
HIPAA
Client file management
Patient advocacy
Care documentation
Clinical case management notes
Mental health resources facilitation
Working with individuals with mental health conditions
Client advocacy in social work
Community relationship building
Clinical confidentiality policies
Experience working with individuals with substance use disorders
Associate's degree
Interdisciplinary behavioral health coordination experience

Full Job Description

Position Summary:

The SUD Management Assistant Team is responsible for responding to incoming calls from individuals, and, their families, in and out of network providers and other outside sources regarding behavioral health services. The SUD Management Assistant checks insurance eligibility, makes referrals for outpatient appointments, assists in grievances and complaints process, participates in community relations events, attends ongoing framings, and actively participates in ongoing meetings and projects involving DBH/CBH initiatives. The SUD Management Assistant advocates for BHSI members and assist them in negotiating the behavioral health and drug and alcohol systems.

Duties and Responsibilities:

Screen and complete intake information for individuals seeking BHSI services.
Verity client’s eligibility conferring with clinicians as needed.
Make referrals to outpatient treatment and other supportive services as clinically appropriate.
Assist clinical operations with the processing of documentation including, but not limited to client charts, documentation of treatment services, eligibility, data entry, and other required paperwork.
Create clinical documentation in BHSI’s electronic system consistent with agency and industry standards.
Assist clinical operations in acting as contact for providers to assist with resolving provider issues related to approvals, authorizations, navigating DDAP electronic systems, etc.
Work collaboratively with team members including assisting with the training of newly hired employees as requested, covering work when peers are out of the office as assigned.
Provide telephone callers assistance in navigating through behavioral health and drug and alcohol systems of care.
With clinical guidance, refer members to appropriate levels of care and act as a liaison between members and providers and clinicians.
Provide coverage of receptionist duties as necessary.

Skills Required:

Excellent written, verbal, and spelling skills. Knowledge of substance use and mental health disorders, and concurrent medications.
Ability to handle crisis situations.
Address members with serious mental health including suicidal situations if needed.
Research network opportunities and out of network resources for members as needed.
Advocate for members when needed; be the member’s “voice”.
Maintain detailed documentation of all interactions with members.
Cross collaboration with other DBH, IDS and CBH departments.
Always represent DBHIDS professionally.
Compliant with H IPAA and Confidentiality regulations

Education and Experience:

Associate degree in a related field with 1 year of relevant work experience in SUD or Associate degree with 3 years of relevant work experience in SUD; high school diploma with 5 years of relevant work experience in SUD. Preference given to experience in the field of Managed Care, Public Health, or any of the behavioral health fields-based care. This may include but not be limited to intake, screening, and referrals to treatment.

Essential Functions: Work requires prolonged use of the keyboard, calculator, and desk work. Ability to physically perform the duties and to work in the environmental conditions required such Current version effective date: 2/2024 as maneuvering in office space, reaching file cabinets, operating fax and copier machines when necessary.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law

Job Type: Full-time

Benefits:

403(b)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Application Question(s):

What are your salary requirements?
Do you live within 60 miles of the city of Philadelphia?

Education:

Associate (Required)

Experience:

Substance Use Disorder: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk associate jobs in bala cynwyd pa

Substance Use Disorder Management Assistant

Front Desk Associate

Front Desk Associate - Weekend

Receptionist/Administrative Assistant

Help Desk Specialist

Temporary Front Desk Associate (Full-Time | 3:00pm– 11:30 pm) - The Battery

PRN Welcome Desk Ambassador - Per Diem - Pennsylvania Hospital

Front Desk Medical Receptionist

Patient Services Associate I - Internal Medicine of Abington - Full-Time Days

Front Desk Agent

Receptionist & Customer Service Associate (ONSITE)

Front Desk Agent

Front Desk/Receptionist

Front Desk Agent

Patient Services Associate I - Einstein Internal Medical Associates - Full-Time Days

Patient Services Associate I - Germantown Professional Associates - Full-Time Days

Helpdesk Associate

Administrative Assistant & Office Coordinator

Welcome Desk Associate

IT Support Specialist

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