Top 13049 Shift manager Jobs in Baldwin Park Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - APARTMENTS
Cannon Management —Azusa, CA
- $22 - $24 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - Restaurant
Mr Menudo Oficial Inc. —West Covina, CA
- $22 - $31 an hour
- Part-time
- Background check
- Cooking
- Mid-level
Quick Apply
Senior Assistant Manager
Hobby Lobby —West Covina, CA
- $70,000 - $76,975 a year
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Now Hiring: Shift Leaders & Managers | New Starbucks – City of Commerce Casino
M2Concepts,LLC —Commerce, CA
- $22 - $23 an hour
- Part-time
- Inventory management
- Driver's License
- Supervising experience
- Health insurance
- Employee discount
Quick Apply
Supervisor, Food Services (Evenings)
City of Hope —Duarte, CA
- $33.80 - $34.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
Barista Shift Leader
MollyTea West Covina JV —West Covina, CA
- $21 - $23 an hour
- Full-time
- English
- Mid-level
- Supervising experience
- Paid training
- 401(k)
Quick Apply
6d
Online Order Filling Team Supervisor
Walmart —Duarte, CA
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Stocking Team Supervisor
Walmart —Duarte, CA
- $22 - $35 an hour
- Overnight shift
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
9d
Assistant Manager
Old Navy —Pasadena, CA
- $27.50 - $37.10 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
6d
Store Manager
Panda Restaurant Group —West Covina, CA
- $32 - $35 an hour
- Weekends as needed
- Serving
- ServSafe
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Supervisor, Inventory Control - FT Days
PIH HEALTH —Whittier, CA
- $33.00 - $49.94 an hour
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
13d
Sales and Service Leader - Full Time
Sephora —Arcadia, CA
- $28.00 - $32.20 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
Assistant Manager
Panda Restaurant Group —West Covina, CA
- $26.50 - $29.50 an hour
- Weekends as needed
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Rehab Supervisor Physical Therapist (Home Health) - Encino, CA
NEOGEN CARE —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
BCBA Clinical Supervisor- Spanish Bilingual Required
360 Behavioral Health —Orange, CA
- $84,000 - $103,000 a year
- Full-time
- Spanish
- Mid-level
- Psychology
- Continuing education credits
- Mileage reimbursement
Quick Apply
12d
Go-to-Market Manager, Consumer Health
Nutrixen Healthy LLC —City of Industry, CA
- $100,000 - $140,000 a year
- Full-time
- English
- 3 years
- Product management
- Paid holidays
- Health insurance
Quick Apply
12d
Assistant Community Manager LIHTC - Exchange at Gateway
Quality Management Group Inc —El Monte, CA
- $23.90 - $24.90 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
Finish Shop Manager
Quintus —South El Monte, CA
- $25 - $30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
10d

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shift manager jobs near baldwin park ca

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in baldwin park ca

Customer Service Operations Supervisor

Assistant Manager - APARTMENTS

Assistant Manager - Restaurant

Senior Assistant Manager

Now Hiring: Shift Leaders & Managers | New Starbucks – City of Commerce Casino

Supervisor, Food Services (Evenings)

Barista Shift Leader

Online Order Filling Team Supervisor

Stocking Team Supervisor

Assistant Manager

Store Manager

Supervisor, Inventory Control - FT Days

Sales and Service Leader - Full Time

Assistant Manager

Rehab Supervisor (Physical Therapist) - Home Health

Rehab Supervisor Physical Therapist (Home Health) - Encino, CA

BCBA Clinical Supervisor- Spanish Bilingual Required

Go-to-Market Manager, Consumer Health

Assistant Community Manager LIHTC - Exchange at Gateway

Finish Shop Manager

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