Job Title
Manager, Court Operations
Division/Department
Civil and Assignment Divisions
Closing Date
August 17, 2026
Location
Circuit Court for Baltimore County Clerk's Office at 401 Bosley Avenue in Towson MD 21204
The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.
Maryland Judiciary Benefits (mdcourts.gov)
About the Maryland Court System | Maryland Courts (mdcourts.gov)
salaryrangesfy27.pdf
Essential Job Functions:
Manage, direct and coordinate staff of the Civil and Assignment Divisions which includes maintaining proper documentation and delivering feedback to employees regarding job performance, attendance and corrective or disciplinary actions, including terminations
Organize and manage policy deployment and workflow to ensure work is performed consistently and in accordance with the guidelines and procedures in a timely and accurate manner; ensure adequate productivity levels are achieved
Review Law changes by the Legislature and incorporate into office procedures; give guidance and direction to staff in the interpretation of laws, rules and regulations
Establish and maintain an effective working relationship with employees, other agencies, the public and members of the bench; resolve conflicts involving co-workers, customers, agencies and others within the Judiciary; communicate same with the Clerk of the Court, the Chief Deputy Clerk, and the Assistant Chief Deputy Clerk(s)
Interview and participate in the selection and hiring of new employees; answer questions and train employees in performing all aspects of their duties
Perform duties assigned by the Clerk of the Court, the Chief Deputy Clerk, and the Assistant Chief Deputy Clerk(s). Participate as a member of the Office's Senior Management Team collaborating on court-related matters; upon request assume the duties and responsibilities of the Clerk of the Court, the Chief Deputy Clerk, and / or the Assistant Chief Deputy Clerk(s) in their absence
Essential Duties and Responsibilities:
Regularly communicate with subordinates regarding office procedures, policy changes and information from management discussions and decisions to ensure consistent, equal application. Provide feedback to employees regarding assignments, performance, attendance, disciplinary actions. Resolve conflicts with employees, Division Supervisor(s) and internal or external customers.
Attend and perform Action Items of various internal and Judiciary wide Committee meetings or as assigned by the Clerk of the Court, Chief Deputy Clerk, or the Assistant Chief Deputy Clerk(s) as it relates to Court Operations.
Direct judicial procedures through the Division Supervisor(s); manage Supervisor(s) and staff to ensure units complete work in a timely and accurate manner.
Perform daily management duties including those with the computerized cash registers and Fiscal responsibilities such as the review, audit and initialing of checks printed by Fiscal, daily bank deposits and daily cash register receipts.
Interview and make recommendations as to the selection of new employees, the termination of employees, audit attendance and conduct initial probationary and annual performance evaluations
Interpret rules, regulations and policies, select course of action and respond to specific questions and situations; participate in the research, review and analysis of changes in the Maryland Rules of Procedure, Annotated Codes of Maryland, Court Policies and Appellate Court decisions which affect the office, make recommendations concerning the new or revised legislation, make improvements or modifications of administrative and divisional operations and procedures, implement policies, procedures, law and rule changes and ensure all relevant rules and statutes are adhered to in the filing, processing, review and control of documents.
Perform other duties and responsibilities assigned by the Clerk of the Court, the Chief Deputy Clerk, or the Assistant Chief Deputy Clerk(s). Establish and maintain effective working relationships with all employees, the AOC, the Judiciary, government officials, other agencies, and the public; represent the Division(s) and the Clerk's Office on statewide committees.
Prepare and / or supervise preparation of required and special reports, review and analyze data for indication of problems or trends and present recommendations when needed; maintain administrative and operational records. Support the budget process by providing requested information and estimated costs. Support the internal audits and legislative audits by providing requested information.
Minimum Qualifications:
Education:
Associate degree from an accredited college or university.
Experience:
Six (6) years of work experience in court operations in a trial or appellate court in the United States, or in the fields of criminal justice, parole and probation, or legal or financial services, to include four (4) years of the aforementioned court experience.
The required experience also must include three (3) years supervising court staff (or a combination of two (2) years supervisory experience, plus one (1) year of lead experience specifically within court operations).
Note:
A Bachelor's degree may be substituted for two (2) years of the required work experience.
Additional court work experience, as defined above, may be substituted on a year for year basis for up to two (2) years of the required education.
Successful completion of the Court Supervisor / Manager Certificate Program may be substituted for one (1) year of the required education.
Knowledge, Skills, and Abilities:
Knowledge of:
The principles of office management and supervision
Job responsibilities and functions of other related county and state agencies
The functions of the Civil and Assignment Divisions
Basic functions of the other different Divisions within the Clerk's office
Skills in:
Analyzing information, problems, situations, practices, and procedures
Problem solving, prioritizing, scheduling, and decision making.
Using a computer and computer applications
Collaborative leadership
Abilities to:
Learn and apply job-related terminology, policies, procedures, rules, regulations, and laws
Conduct research and problem solve often complex issues, concerns, or situations that may arise
Communicate effectively between individuals and small and large groups of employees
Establish and maintain effective working relationships with others
Write routine reports, memos and correspondence utilizing proper grammar, spelling and punctuation
Set priorities and simultaneously process multiple duties and responsibilities
Adapt to changes in work procedures, policies, and work environment
Express ideas concisely and clearly, both orally and in writing, as well as understand and follow
oral and written instructions
Solve practical problems and deal with a variety of situations
Collaborate across Divisions and various agencies in the development and implementation of policies and procedures.
Deal with Administrative matters which require discretion and confidentiality
Physical Requirements:
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met
Equipment, Machinery and Tools:
Personal computer, monitor, keyboard, mouse, printer for everyday work
Multi-Line Telephone to answer incoming calls and place outgoing calls
Copier / Fax / Scanner
Date / Time Stamper
Calculator and / or Adding Machine
Paper Cutter
Shredder
Stapler
Laminating Machine
Soy-based Ink Pads
Labels, Stickers, etc.
Hole Puncher
Scissors
Software and Computer Skills:
Windows
Microsoft Office 365 including Word, Excel, and PowerPoint
Microsoft Outlook for email communications
Microsoft Teams for instant messaging and virtual meetings
Zoom for Government for virtual meetings
SharePoint for reviewing and editing employee training logs and leave logs.
MDEC system (includes Enterprise Justice and File & Serve)
Web Browser such as Microsoft Edge and / or Google Chrome
Oracle PeopleSoft for CONNECT Timekeeping and HR processes
Selection Process:
Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.
Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.
For further information please contact Talent Acquisition at [email protected].
The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status
, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to
[email protected] or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.
Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.
