Top 27 Medical services manager Jobs in Baltimore, Md

Case Manager – (CMA) Medical Day Care Services
Empowering Minds Resource Center —Baltimore, MD
- Full-time
- Experience working with individuals with disabilities
- HIPAA
- Mid-level
Manager - Ambulatory Call Center
Luminis Health —Annapolis, MD
- $72,301.09 - $108,451.63 a year
- Full-time
- Microsoft Outlook
- 5 years
- Windows
- AD&D insurance
- Paid holidays
7d
Manager Rehab Services Acute Care PT, OT or SLP
Johns Hopkins Medicine —Baltimore, MD
- Full-time
- Acute care
- CPR Certification
- Doctoral degree
- Paid holidays
- Health insurance
8d
Customer Service and Billing Supervisor - Medical Equipment
Northern Pharmacy & Medical Equip Corp —Baltimore, MD
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
Quick Apply
Associate Manager - Valet & Parking Services - Mercy Medical Center
Towne —Baltimore, MD
- $48,000 - $72,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Hospital
- AD&D insurance
- Paid holidays
Quick Apply
1d
Human Services Program Supervisor - Community Based Services - TAMAR
Baltimore County, MD —Towson, MD
- $39.24 - $50.96 an hour
- Part-time
- Pass drug screening
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Client Care Manager- Autism and Related Services
Brighter Stronger Foundation LLC —Baltimore, MD
- $65,000 - $80,000 a year
- Weekends as needed
- OSHA
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Manager Rehab Services Acute Care PT, OT or SLP
Johns Hopkins Bayview Medical Center —Baltimore, MD
- Full-time
- Acute care
- CPR Certification
- Doctoral degree
- Paid holidays
- Health insurance
Phlebotomist Group Lead
Quest Diagnostics —Baltimore, MD
- $26.85 - $28.75 an hour
- Overtime
- Clean driving record
- 7 years
- Management
- Employee stock purchase plan
- Disability insurance
Quick Apply
Supervisor, Procurement Services (Operating Room)
INFINITE LEGACY —Baltimore, MD
- $72,660 - $81,750 a year
- Weekends as needed
- Surgery
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Food & Nutrition Services Supervisor
MedStar Health —Baltimore, MD
- $20.57 - $36.27 an hour
- Full-time
- Hospital
- ServSafe
- Computer literacy
Senior Financial Clearance Specialist, Day
University of Maryland Medical System —Linthicum Heights, MD
- Full-time
- Medical office experience
- Mid-level
- Epic
Emergency Medical Services (EMS) Supervisor (Johns Hopkins Public Safety)
Johns Hopkins University —Baltimore, MD
- $58,136 - $103,376 a year
- Weekends as needed
- Background check
- CPR Certification
- BLS Certification
7d
Eyecare Patient Services Lead
BARENBURG EYE ASSOCIATES —Ellicott City, MD
- $20 - $23 an hour
- Full-time
- Management
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Clinical Business Supervisor, Perioperative & Procedural Services
University of Maryland Medical System —Baltimore, MD
- Full-time
- Nursing
- RN License
- Hospital
Behavioral Health Crisis Support Team Program Lead (Student Health & Well-Being Mental Health Services)
Johns Hopkins University —Baltimore, MD
- $75,100 - $131,700 a year
- Weekends as needed
- Background check
- Spanish
- Residential
Director of Somatic Medical Services (PHYSICIAN PROGRAM MANAGER II)
State of Maryland - MDH Clifton T. Perkins Hospital Center —Jessup, MD
- $186,659 - $345,074 a year
- Online Application
- Medicine
- Psychiatry
- BC/BE
- Health insurance
- Dental insurance
Health Services Dining Manager
Columbia Vantage House Corporation —Columbia, MD
- $55,000 a year
- Full-time
- Customer service
- Mid-level
- Mentoring
Quick Apply
5d
Nutritional Services Manager
The Maryland School for the Blind —Nottingham, MD
- $76,160 - $79,239 a year
- Overtime
- Office
- Bachelor's degree
- Travel
Quick Apply
7d
PROGRAM LEADER, SALOMON ACUTE SERVICES PROGRAM ((Psychiatric Clinical Administrator, MDH))
State of Maryland - MDH Springfield Hospital Center —Carroll, MD
- $292,927 - $509,170 a year
- Online Application
- Acute care
- Medicine
- Psychiatry
2d

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Case Manager – (CMA) Medical Day Care Services

Empowering Minds Resource Center -
Baltimore, MD

Apply Now

Job Details

Full-time

Qualifications

Master's degree in social work
Incident reporting compliance
Personal service client interaction documentation
Patient follow-up care
Risk management for crisis intervention support
HIPAA compliance
Caregiving documentation requirements
Bachelor's degree in social work
Referral services for crisis intervention support
Experience working with individuals with disabilities
Interdisciplinary collaboration in health services social work
Clinical incident reports
Welfare eligibility determination
Bachelor's degree in psychology
HIPAA
Master's degree in psychology
Clinical social history assessment
Mid-level
Community resource coordination in health services social work
Working with seniors
Medicaid health insurance
Care planning in social services
Mental health resources facilitation
Bachelor's degree
Public Health
Older adults
Master's degree in human services
Psychology
Client referral services
Client management

Full Job Description

Case Manager - CMA Medical Day Care Services

Responsibilities:

The Case Manager is responsible for delivering high-quality, person-centered case management services to individuals enrolled in the Medical Day Care Services Waiver (MDCSW). This includes conducting comprehensive assessments, developing Plans of Service (POS), coordinating needed resources, monitoring participant progress, and ensuring all services comply with MDH, COMAR, and LTSS Maryland requirements.

Job Summary:

The Case Manager plays a key role in supporting older adults and individuals with disabilities by coordinating medical, social, and community-based services that promote independence, safety, and quality of life. Case Managers work directly with participants, their representatives, Adult Medical Day Care Centers, Local Health Departments, MAP offices, and community partners to ensure holistic, individualized care.

This is a non-exempt, hourly position. Compensation is based on hours worked and supporting documentation completed in accordance with LTSS Maryland and EMRC requirements. Accurate, timely, and compliant documentation is an essential function of this role.

Case Managers are assigned a manageable caseload (example: approximately 1:55) to support frequent contact, individualized planning, and ongoing monitoring.

Essential Functions Include

Conducting in-person comprehensive assessments, including the Comprehensive Strengths Questionnaire (CSQ), SDOH screening, risk assessments, and participant interviews.
Making initial contact and conducting the first visit within 14 calendar days of receipt of the referral.
Developing individualized Person-Centered Plans of Service (POS) that reflect participant strengths, needs, goals, preferences, and risks within 20 calendar days of assessment completion.
Completing the redetermination POS at least 30 days before eligibility expiration.
Ensuring all PCP/POS documents meet MDH documentation standards and are completed within required timelines.
Providing participants with education on rights, responsibilities, informed choice, RE reporting, and satisfaction surveys.
Coordinating and linking participants to Medicaid and non-Medicaid services, including AMDC services, behavioral health support, transportation, housing assistance, caregiver resources, and community/faith-based supports.
Verifying participants’ Medicaid eligibility each month using the Eligibility Verification System (EVS).
Maintaining ongoing contact with participants through monitoring visits at a minimum of every 180 days and/or as needed for follow-up.
Maintaining accurate, timely, and compliant documentation in LTSS Maryland.
Identifying risks or changes in participant condition and escalating concerns promptly to the Lead Case Manager or Supervisor.
Ensuring conflict-free case management by presenting provider options objectively and without influence.
Reporting all Reportable Events (RE) within 3 business days and updating the Intervention/Action Plan within 10 business days.
Supporting participants in resolving service gaps, provider issues, or unmet needs.
Participating in interdisciplinary meetings with Adult Medical Day Care Centers, Local Health Departments, and community partners to coordinate care.
Complying with COMAR, MDH policies, HIPAA, and EMRC documentation standards.
Participating in required MDH training, coaching sessions, supervision meetings, and ongoing professional development activities.

Case Managers are assigned a manageable caseload (example: approximately 1:55) to support frequent contact, individualized planning, and ongoing monitoring.

Documentation & Work Expectations

All client contacts and attempted contacts must be documented daily to ensure compliance, accountability, and accuracy of services provided.
Case Managers are expected to report to the closest office during afternoon hours to complete documentation, upload required forms and finalize any outstanding tasks.
All Case Managers are required to participate in a daily supervisory check-in prior to the closure of business to review caseload progress, discuss concerns, and confirm completion of all required documentation.

Qualifications

Passionate about supporting older adults, individuals with disabilities, and vulnerable populations.
Strong interpersonal skills and ability to engage participants and families in person-centered planning.
Excellent documentation, organizational, and time-management skills.
Demonstrated experience in case management, service coordination, medical day care, behavioral health, or related human services roles.
Knowledge of community resources, SDOH support, crisis interventions, and referral systems strongly preferred.
Understanding of COMAR 10.09.61, Medicaid waiver services, and LTSS Maryland is preferred (training will be provided).
Ability to conduct home visits, in-office assessments, and field-based activities as required.
Ability to work independently while collaborating with a multidisciplinary team.
Bachelor’s or master’s degree in social work, Human Services, Psychology, Public Health, Gerontology, or a related field.
Must pass Maryland CJIS background clearance and comply with Conflict-Free Case Management standards.
Must complete all MDH-mandated in-person and recurring trainings

Apply Now

Refine Your Search

medical services manager jobs in baltimore, md

Case Manager – (CMA) Medical Day Care Services

Manager - Ambulatory Call Center

Manager Rehab Services Acute Care PT, OT or SLP

Customer Service and Billing Supervisor - Medical Equipment

Associate Manager - Valet & Parking Services - Mercy Medical Center

Human Services Program Supervisor - Community Based Services - TAMAR

Client Care Manager- Autism and Related Services

Manager Rehab Services Acute Care PT, OT or SLP

Phlebotomist Group Lead

Supervisor, Procurement Services (Operating Room)

Food & Nutrition Services Supervisor

Senior Financial Clearance Specialist, Day

Emergency Medical Services (EMS) Supervisor (Johns Hopkins Public Safety)

Eyecare Patient Services Lead

Clinical Business Supervisor, Perioperative & Procedural Services

Behavioral Health Crisis Support Team Program Lead (Student Health & Well-Being Mental Health Services)

Director of Somatic Medical Services (PHYSICIAN PROGRAM MANAGER II)

Health Services Dining Manager

Nutritional Services Manager

PROGRAM LEADER, SALOMON ACUTE SERVICES PROGRAM ((Psychiatric Clinical Administrator, MDH))

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