Top 3029 Member experience associate Jobs in Baltimore, Md

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD
NASA Federal Credit Union —Annapolis, MD
- $21.00 - $28.75 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Associate Counselor
KEY POINT HEALTH SERVICES INC —Catonsville, MD
- $18.75 an hour
- Full-time
- Customer service
- No experience needed
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
Associate Restaurant Manager
Taco Bell —Baltimore, MD
- $17 - $21 an hour
- Sales
- Cooking
- Mid-level
- Disability insurance
- Health insurance
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Membership Counselor - Padonia
Brick Bodies Health Clubs —Lutherville-Timonium, MD
- $50,000 - $60,000 a year
- Weekends as needed
- Sanitation
- Administrative experience
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
10d
Property Manager
Apartment Management Consultants, LLC —Baltimore, MD
- $56,000 - $58,000 a year
- Full-time
- Sales
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
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Team Member
Potbelly —Baltimore, MD
- $15.25 - $15.75 an hour
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Commuter assistance
- Paid parental leave
Quick Apply
5d
Guest Services Associate
FutureCare —Baltimore, MD
- $15.00 - $20.14 an hour
- PRN
- Nursing home
- High school diploma or GED
- Typing
- Tuition reimbursement
- 401(k) matching
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Patient Access Associate I (Part-time Day Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Part-time
- Hospital
- Computer literacy
- HIPAA
7d
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
3d
Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
3d
GUEST SERVICE ASSOCIATE
European Wax Center —Baltimore, MD
- $15 - $30 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Computer skills
Quick Apply
WAREHOUSE ATTENDANT - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $22.25 an hour
- Background check
- Food service experience
- Data entry
- Wellness program
- Paid time off
Quick Apply
Food service & Dish Associate (12-19 Hours/week)
Ikea us —Baltimore, MD
- $17.58 - $24.83 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Paid parental leave
- Paid holidays
Patient Service Coordinator
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
11h
Front Desk Agents
Kimpton Monaco Baltimore Inner Harbor —Baltimore, MD
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
Quick Apply
Store Associate
SHOE SHOW MEGA STORE —Baltimore, MD
- From $15 an hour
- Merchandising
- Entry level
- Employee discount
Quick Apply
Patient Access Associate I (Full-time, 3:00pm-11:30pm)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Hospital
- HIPAA
- Inpatient
7d
Patient Access Associate II
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Hospital
- HIPAA
- Inpatient
1d
CULINARY DISHWASHER - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $21.25 an hour
- Background check
- Restaurant
- Entry level
- Wellness program
- Paid time off
CONCESSIONS STAND ATTENDANT - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $18.50 an hour
- Background check
- Restaurant
- Entry level
- Wellness program
- Paid time off
Quick Apply

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Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

NASA Federal Credit Union -
Annapolis, MD

Quick Apply

Job Details

Full-time
$21.00 - $28.75 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Credit union membership
Life insurance
Referral program
Pet insurance

Qualifications

Financial sales
Financial services customer support

Full Job Description

As a Branch Member Service Associate, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with a solid compensation package and formal training modules – YOU control your career advancement as you learn and execute new skills.

We are looking for a candidate who has account opening experience.

Work Schedule

All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours.

The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on

Saturday.

Specific shifts will be scheduled based on branch location operating hours.

Salary: $21.00 - $28.75/Hourly (based on level and experience)

Job Duties and Responsibilities

Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
Handles consumer loan application processing, document collection, and disbursements.
Advises members regarding available insurance protection (life, disability, gap, etc.).
All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.
All MSAs may be assigned duties to support other areas in the Credit Union.
All MSAs are expected to support the Call Center queues (phone and email).

Education and Experience

MSA I

High school diploma or general education degree (GED).
A minimum of one year of customer service experience with cash handling or Bank/Credit Union/Financial Call Center knowledge/experience with financial products.
Cash handling experience required.

MSA II - (In addition to the requirements of Level I)

Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.
Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.

MSA III – (In addition to the requirements of Level II)

Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance.
Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience. Advanced sales/cross-selling experience.

Our Generous Benefit Package Includes:

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid

Full-Time Employee Benefits:

401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Employee and Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional premiums to add family members)+*
Pet Insurance
Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

WE’RE STRONGER TOGETHER

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together

Posted: 6/24/2026

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

member experience associate jobs in baltimore, md

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

Associate Counselor

Associate Restaurant Manager

Membership Counselor - Padonia

Property Manager

Team Member

Guest Services Associate

Patient Access Associate I (Part-time Day Shift)

Customer Service Advocate I (Remote)

Customer Service Advocate II (Remote)

GUEST SERVICE ASSOCIATE

WAREHOUSE ATTENDANT - M&T Bank Stadium

Food service & Dish Associate (12-19 Hours/week)

Patient Service Coordinator

Front Desk Agents

Store Associate

Patient Access Associate I (Full-time, 3:00pm-11:30pm)

Patient Access Associate II

CULINARY DISHWASHER - M&T Bank Stadium

CONCESSIONS STAND ATTENDANT - M&T Bank Stadium

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