Top 179 Senior operations assistant Jobs in Baltimore, Md

Associate Registrar (Office of the University Registrar)
Johns Hopkins University —Baltimore, MD
- $64,600 - $113,300 a year
- Full-time
- Remote
- Background check
- Customer service
- System design
Senior Executive Assistant
Mercy Medical Center —Baltimore, MD
- $31.11 - $56.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- 403(b) matching
- Paid holidays
Data Analyst (ADMINISTRATOR I)
State of Maryland - DHS - Ops Ofc - Div of Budget Finance & Personnel —Baltimore, MD
- $32.27 - $41.75 an hour
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Health insurance
13d
Sr. Contracts Assistant
Textron Systems —Hunt Valley, MD
- $28.03 - $41.68 an hour
- Full-time
- Microsoft Excel
- Oracle
- Bachelor of Science
- Health savings account
- Disability insurance
ASSISTANT DIRECTOR, ADMINISTRATION & PROGRAM IMPLEMENTATION ((Program Manager Senior II))
State of Maryland - MDH Behavioral Health Admin - Program Direction —Baltimore, MD
- $113,157 - $178,453 a year
- Online Application
- Doctoral degree
- Adults
- Office
3d
Director of Nursing | DON - Assisted Living
Allegro Living, LLC —Severna Park, MD
- Full-time
- 18 years or older
- Nursing
- RN License
Quick Apply
Assistant Preschool Director
Childrens Manor & Children's Magnet Montessori Schools —Ellicott City, MD
- Up to $65,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Maintenance Director
Apartment Services, Inc. —Cockeysville, MD
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid jury duty
- Paid holidays
Quick Apply
Manager of Nursing Emergency Room
Clinical Management Consultants —Baltimore, MD
- $159,030 - $176,030 a year
- Full-time
- Nursing
- Mentoring
- ER
- Dental insurance
- Paid time off
Senior Manager, Pass‑Through Taxation
KPMG —Baltimore, MD
- $153,425 - $332,695 a year
- Full-time
- CPA
- 5 years
- Office
- Disability insurance
- Health insurance
Tax Senior Associate, Asset Management
KPMG —Baltimore, MD
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Hospitality Associate / Upscale Front Desk - Full Time Tues-Sat.
ROLAND PARK PLACE —Baltimore, MD
- $18 - $20 an hour
- Full-time
- Computer literacy
- Residential
- 3 years
- Free parking
- 403(b) matching
Quick Apply
Administrative Assistant (Pastoral Ministries)
Oak Crest Village by Erickson Senior Living —Parkville, MD
- $18 - $23 an hour
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
5d
Executive Assistant (SOM - Office of the Dean and CEO)
Johns Hopkins University —Baltimore, MD
- $24.25 - $42.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Manager, Court Operations
Maryland Judiciary —Towson, MD
- $86,222 a year
- Email
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Health insurance
9d
Executive Assistant
Maryland Legal Aid Inc —Baltimore, MD
- $60,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Executive Assistant III
Inovalon —Bowie, MD
- $36.92 - $52.88 an hour
- Hybrid work
- 7 years
- Microsoft Excel
- Office
10d
Director of Security
Sunrise Senior Living —Fox Hill, MD
- $56,784 - $75,712 a year
- Full-time
- Hospitality
- Supervising experience
- Recruiting
- Paid holidays
- Health insurance
2d
Board Operations Coordinator (The Board of Trustees Office)
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Senior Associate Athletic Director (Games Operations)
Johns Hopkins University —Baltimore, MD
- $87,400 - $152,900 a year
- Weekends as needed
- Background check
- Master's degree
- High school diploma or GED

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Associate Registrar (Office of the University Registrar)

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$64,600 - $113,300 a year

Qualifications

Training program design for professional development
Performance dashboard reports
Data integrity assurance
Records disposition policies
Document compliance management
Knowledge management
Operational analysis
Performance improvement leadership
Strategic management
Data visualization software proficiency
Process audits
Data analysis reporting
System troubleshooting
Overseeing educational regulatory compliance
Educational administrative software
Graduation requirements management
Procedural guides
Customer service
Faculty collaboration
Operations coordination
Student record keeping
Coaching
Data Retention (Data management)
Dashboard creation
Academic institution experience
Business intelligence report generation
Business analysis
Dashboard creation support
Process design
System design

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

121759

Date Created

July 07, 2026

Job Family

Academic & Student Services

Job Subfamily

Enrollment Management

Job Function

Student Services

Exempt Status

Exempt

Shift Type

Full Time

Schedule

Mon - Fri / 08:30am - 05:00pm

Worksite

01-MD:Homewood Campus

Work Modality

Remote: Not on-site or < 10% of hours worked on-site

Reporting to the Assistant Vice Provost/University Registrar, we are seeking an Associate Registrar (Student Records, Transcripts, Verifications, Graduation, and Degree Audit) provides strategic leadership and operational oversight for university-wide student records administration at Johns Hopkins University, including transcripts, verifications, graduation and degree conferral, degree audit, and related student records functions.

This position serves as a senior subject matter expert and institutional partner, collaborating closely with divisional records offices, academic leadership, student services partners, and technology teams to ensure the integrity, accuracy, security, and effective stewardship of student records and associated systems.

The Associate Registrar (Student Records, Transcripts, Verifications, Graduation, and Degree Audit) will lead operational and systems enhancement initiatives that support a sophisticated, data-informed environment and promote efficient, compliant, and student-centered services across the university. The role is responsible for advancing business process improvements, supporting institutional reporting and strategic decision making, and ensuring alignment with university policy, FERPA regulations, and best practices in higher education administration.

The successful candidate will demonstrate strong leadership, operational expertise, systems acumen, and the ability to foster collaborative relationships across a complex and decentralized academic environment. This role is 100% remote.

Specific Duties and Responsibilities

Leadership and Operational Oversight

Provide leadership and oversight for staff and business analysts responsible for student records, transcripts, verifications, graduation, and degree audit operations.
Serve as a primary institutional resource and subject matter expert regarding student records policies, procedures, regulations, and operational practices.
Ensure student records retention, archival, and destruction practices align with institutional policy, legal requirements, and industry best practices.
Conduct periodic audits across divisions to ensure data accuracy, consistency, and compliance with institutional and regulatory requirements.
Manage complex student records issues and oversee troubleshooting related to automated academic records and associated system transactions.
Collaborate with university partners to ensure the accuracy and integrity of student records data associated with commencement, honors, awards, and degree conferral activities.
Assist with the implementation, configuration, and ongoing maintenance of document management and workflow solutions, including OnBase and related technologies.
Support university-wide improvements to transfer credit articulation processes and related records operations.
Lead initiatives to improve transcript and enrollment verification services through collaboration with divisional stakeholders, University Information Systems, and third-party vendors.
Lead and coordinate university-wide PhD conferral processes, including reconciliation of nonacademic milestones, preparation of Doctor of Philosophy Board materials, and coordination with divisional records offices for final approvals and degree conferral processing.
Provide guidance on university wide degree conferral and graduation-related activities in partnership with divisional records offices and academic leadership.
Partner with academic leadership to ensure the accuracy and maintenance of curricular and program requirements within the university’s degree audit platform.
Oversee transcript and verification processing to ensure timely, accurate, and consistent service delivery across all divisions.

Data, Reporting, and Compliance

Lead reporting and data analysis efforts for the functional area, including generating, validating, and distributing operational and institutional reports.
Partner with registrar leadership and institutional stakeholders to support enrollment and records-related reporting to institutional, governmental, accrediting, and regulatory agencies.
Utilize reporting, analytics, and data visualization tools, such as Microsoft Power BI, to develop dashboards, analyze trends, and support operational reporting and data-informed decision-making.
Collaborate with cross-functional teams to ensure compliance with university policy, FERPA, and applicable federal, state, and accrediting regulations.
Monitor and promote practices that safeguard confidentiality, integrity, and appropriate use of student data.

Systems and Vendor Management

Administer user access and security permissions for systems, including the National Student Clearinghouse and Stellic, conducting periodic audits to ensure appropriate and compliant access controls.
Serve as the primary liaison for student systems vendors and external partners, including National Student Clearinghouse, Stellic, Tassel, Name Coach, Parchment, and Paradigm.
Lead implementation and enhancement projects for systems supporting student records operations and related business processes.
Direct training, communication, and change management activities related to new systems, enhancements, and operational improvements.
Participate in system maintenance, testing, configuration, and implementation activities related to the Student Information System and other enterprise platforms.

Policy, Process Improvement, and Strategic Initiatives

Provide functional leadership in the development and advancement of processes, systems, and reporting solutions that support institutional operations and strategic decision-making.
Evaluate existing operational practices and recommend improvements that enhance efficiency, service quality, compliance, scalability, and student experience.
Interpret and communicate academic policies and administrative procedures to faculty, staff, and university stakeholders.
Lead continuous improvement initiatives focused on student records operations, degree audit, graduation services, and related systems.
Collaborate with technology and functional teams to design and implement innovative solutions that improve operational effectiveness and administrative service delivery.

Training and Documentation

Develop and deliver training programs for systems and operational processes, including National Student Clearinghouse, Stellic, Tassel, Parchment, and related platforms.
Create and maintain documentation, reference materials, knowledge articles, and procedural guides that support operational consistency and effective knowledge sharing.

Additional Responsibilities

Support broader Office of the University Registrar initiatives and special projects, including registration-related activities and divisional events, as assigned.
Contribute to university wide initiatives and cross-functional collaborations that advance institutional priorities, operational excellence, and student success.

Special Knowledge, Skills, and Abilities

Strong knowledge of student records administration, academic operations, and higher education business processes.
Demonstrated ability to analyze complex issues, develop practical solutions, and lead operational improvements.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
Strong interpersonal, written, and verbal communication skills.
Demonstrated discretion and sound judgment in handling confidential and sensitive information.
Ability to build collaborative relationships and work effectively across academic and administrative units.
Experience with document imaging and workflow solutions, such as OnBase, is strongly preferred.
Knowledge of FERPA and related laws, regulations, and best practices governing student records management.
Commitment to continuous improvement, customer service, operational excellence, and support of the university's mission.
Demonstrated ability to coach, mentor, and develop professional staff, fostering a collaborative, accountable, and service-oriented team environment that supports professional growth and operational excellence.
Demonstrated ability to lead and support degree audit operations within a complex and decentralized university environment, including interpreting and applying ambiguous academic policies, curricular requirements, and institutional guidance while collaborating effectively with diverse academic and administrative stakeholders.
Experience with reporting, analytics, and data visualization tools such as Microsoft Power BI, including the ability to develop dashboards, interpret data trends, and support data-informed decision-making.

Experience working with Microsoft Office applications and collaboration tools such as Word, Excel, Visio, PowerPoint, and Copilot.

Minimum Qualifications

Bachelor's Degree.
Four years of related experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Experience collaborating with cross functional teams and leading operational or process improvement initiatives.

Classified Title: Associate Registrar-Central
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $64,600-$113,300 ANNLY ($100,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon - Fri / 08:30am - 05:00pm
FLSA Status: Exempt
Location: Homewood Campus
Department name: University Registrar
Personnel area: University Student Services

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Apply Now

Refine Your Search

senior operations assistant jobs in baltimore, md

Associate Registrar (Office of the University Registrar)

Senior Executive Assistant

Data Analyst (ADMINISTRATOR I)

Sr. Contracts Assistant

ASSISTANT DIRECTOR, ADMINISTRATION & PROGRAM IMPLEMENTATION ((Program Manager Senior II))

Director of Nursing | DON - Assisted Living

Assistant Preschool Director

Maintenance Director

Manager of Nursing Emergency Room

Senior Manager, Pass‑Through Taxation

Tax Senior Associate, Asset Management

Hospitality Associate / Upscale Front Desk - Full Time Tues-Sat.

Administrative Assistant (Pastoral Ministries)

Executive Assistant (SOM - Office of the Dean and CEO)

Manager, Court Operations

Executive Assistant

Executive Assistant III

Director of Security

Board Operations Coordinator (The Board of Trustees Office)

Senior Associate Athletic Director (Games Operations)

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