Top 9067 Client services Jobs in Baltimore Md

Community Manager
Pratum Companies —Baltimore, MD
- $70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
13d
Retail Services Representative
PLTFRM Companies LLC —Baltimore, MD
- Full-time
- Clean driving record
- Bachelor of Science
- Maintenance
Quick Apply
10d
Leasing Specialist
Rushmore Management —Brooklyn, MD
- $20 - $24 an hour
- Weekends as needed
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Leasing Specialist
Rushmore Management —Brooklyn, MD
- $20 - $24 an hour
- Weekends as needed
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Leasing Specialist
Rushmore Management —Baltimore, MD
- $22 - $23 an hour
- Weekends as needed
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Ticket Taker | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $20 an hour
- Part-time
- Working with individuals with disabilities
- Conflict management
- Communication skills
- 401(k)
- 401(k) matching
Office Services Associate
Opensity Solutions —Baltimore, MD
- $20 - $25 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
7d
Client Success Representative (Remote)
Demand.com —Baltimore, MD
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Front Desk Agent
Kimpton Monaco Baltimore —Baltimore, MD
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Concessions Administrator | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $22 an hour
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Accounting
- 401(k)
- 401(k) matching
Concierge (Baltimore,MD)
Royale Company —Baltimore, MD
- $17 - $20 an hour
- Part-time
- Apartments
- Organizational skills
- Communication skills
Quick Apply
Client Service Associate
PNC Financial Services Group —Baltimore, MD
- $57,750 - $96,250 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Customer Service Representative
I AM Mentality —Baltimore, MD
- $23.27 - $28.03 an hour
- Part-time
- Bilingual
- Background check
- Google Workspace
Quick Apply
3d
Receptionist - Hourly
Parksite —White Marsh, MD
- $22.50 - $25.00 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
Quick Apply
Fingerprint Technician
Absolute Investigative Services —Towson, MD
- $18.00 - $18.75 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Paid time off
- Opportunities for advancement
Quick Apply
2d
Wealth Client Associate
M&T Bank —Baltimore, MD
- $24.87 - $41.45 an hour
- Full-time
- Hybrid work
- Word processing
- Office
- Bachelor's degree
Concierge
Barkan Management Company —Baltimore, MD
- $53,000 - $55,500 a year
- Full-time
- Writing skills
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
6d
Collections Specialist
State Collection Service —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- Military encouraged
- Organizational skills
- Profit sharing
- Health savings account
Quick Apply
13d
Client Service Representative
Healthcare For the Homeless Inc —Baltimore, MD
- $17 - $19 an hour
- Full-time
- Spanish
- Writing skills
- HIPAA
Quick Apply
13d
Client Services & Operations Coordinator
Tahirih Justice Center —Baltimore, MD
- $60,000 - $71,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- Vision insurance
4d

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Community Manager

Pratum Companies
Baltimore, MD

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Job Details

Full-time
$70,000 a year
13 days ago

Benefits

Paid holidays

Qualifications

Microsoft Word
Computer operation
Customer communication
Microsoft Excel
Fair Housing Act
Property management tools
Microsoft Outlook
Renovation
Accounts receivable management
LIHTC
Property supervision
Computer literacy
In-person customer service
Yardi
Accounting software
Revenue management
High school diploma or GED
Managing budgets in a finance role
Math
OneSite
Affordable housing management
Property leases
Property management company experience
Profit & Loss statement
Managing property management budgets
Financial statement interpretation
Legal compliance
Profit and loss analysis
Collections account management
Data analysis software

Full Job Description

Community Manager

The Community Manager’s primary responsibility and role is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, superb customer service, and manage all aspects of the apartment community operations under their portfolio. To include Implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, community values, compliance, and staff/vendor oversight. Moreover, assuring that the environment of the property reflects the philosophy of the company.

Essential Duties

Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
Assist with file audits and LIHTC compliance requirements
Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets
Evaluate current market conditions and competition.
Increase revenue while maintaining controllable expenses including revenue collections and delinquency control
Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests
Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports)
Operate within budget and purchasing guidelines
Maintain curb appeal by walking/inspecting property and vacant units
Ensure company policies and procedures are met
Attend court proceedings, as necessary
Coordinate and lead staff meetings, as necessary
Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area
Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team

Job Requirements

At least 3 years of property management experience
Working knowledge Compliance Experience with Project Based section 8
Professional certification: TCS required.
Strong knowledge of LIHTC, Section 8, and Fair Housing Laws.
Demonstrated Leadership ability and proven track record of success with the leasing process
Must be able to walk apartments and grounds, including steps and climbing stairs
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner
Strong financial analysis, budgeting, and P&L management skills
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management
Experience with unit and common area renovations
Possess proven financial and accounting expertise
Excellent and premiere customer service orientation
Excellent verbal and written communication skills
Accounts receivable and collections experience a MUST
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, and Yardi Property Management Software required.

Education
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience
A minimum of three years of experience in affordable residential property management and tax-credit affordable housing.

Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Computer skills

Intermediate Computer/Microsoft Suites/Internet knowledge
Working knowledge of Outlook and OneSite/Yardi

Physical Demands
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development
Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

This role is exempt and has an anticipated annualized base salary range of $70,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

#ZR

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Refine Your Search

client services jobs in baltimore md

Community Manager

Retail Services Representative

Leasing Specialist

Leasing Specialist

Leasing Specialist

Ticket Taker | Part-Time | CFG Bank Arena

Office Services Associate

Client Success Representative (Remote)

Front Desk Agent

Concessions Administrator | Part-Time | CFG Bank Arena

Concierge (Baltimore,MD)

Client Service Associate

Customer Service Representative

Receptionist - Hourly

Fingerprint Technician

Wealth Client Associate

Concierge

Collections Specialist

Client Service Representative

Client Services & Operations Coordinator

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