Top 22 Inbound call center representative Jobs in Baltimore Md

Customer Service Representative (In-Office)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
- $17 - $22 an hour
- Overtime
- Background check
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Customer Care Representatives (Call Center)
Johns Hopkins Medical Management Corporation —Hanover, MD
- $22 an hour
- Temporary
- Writing skills
- Research
- High school diploma or GED
Quick Apply
Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT
One Call Concepts, Inc —Hanover, MD
- $18 an hour
- Full-time
- Research
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
10d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Baltimore, MD
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
14 W Administrative Services LLC. —Baltimore, MD
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
2d
Part- Time Account Service Representative I/II (Call Center) - Inbound
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
4d
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service
REQ SOLUTIONS PRIVATE LIMITED —Baltimore, MD
- $17 - $18 an hour
- Monday to Friday
- Computer literacy
- Typing
- In-person
Quick Apply
14d
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- Free parking
- 403(b)
Antwerpen Toyota Service Call Center
Antwerpen Clarksville Autopark —Clarksville, MD
- $15 - $22 a month
- Full-time
- Dealership
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative (Annapolis, MD)
Chaney Enterprises —Annapolis, MD
- $20 - $24 an hour
- 8 hour shift
- Spanish
- Basic math
- English
Quick Apply
5d
Sales Lead Coordinator / Dispatch
ARS-Rescue Rooter —Laurel, MD
- $23 - $25 an hour
- Weekends as needed
- Computer literacy
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Representative, Customer Experience (Bilingual - French)
Pandora Jewelry —Glen Burnie, MD
- $22 - $26 an hour
- Full-time
- Spanish
- Writing skills
- English
- Health insurance
- Dental insurance
Sales Representative / Move Consultant
TWO MEN AND A TRUCK® —Columbia, MD
- $17 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Paid training
- Opportunities for advancement
Quick Apply
Inside Sales Rep
Service Tire Truck Centers —Arbutus, MD
- Full-time
- Computer literacy
- Conflict management
- Warehouse
Quick Apply

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Based on your search for inbound call center representative jobs.

Customer Service Representative (In-Office)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
You will join a fast evolving team dedicated to expanding Lednor Home Solutions core business by working directly with customers to ensure top notch customer…
$17 - $22 an hour
Quick Apply
Remote Inside Sales Representative
Liberty Mutual —Alexandria, VA
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages,…
$45,000 - $85,000 a year

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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Call Center Agent
Sparkbit 360 —Columbus, OH
Handle incoming calls and respond to customer inquiries promptly and professionally. You will handle a high volume of inbound and outbound calls with…
$16 - $27 an hour
Quick Apply
9d

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Customer Service Representative (In-Office)

Gutter Helmet by Lednor Home Solutions -
Millersville, MD

Quick Apply

Job Details

Full-time
$17 - $22 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Phone communication
Call center experience
Lead generation
English
High school diploma or GED
Client database systems
Dispatching
Attention to detail
Sales management systems proficiency
Prospecting
Customer information system software
Client interaction via phone calls

Full Job Description

IND123

Hey there! Lednor Home Solutions, a major home improvement company in the US, is looking for a full-time Customer Service Rep. You get to work for a well-known brand with awesome benefits. You will join a fast evolving team dedicated to expanding Lednor Home Solutions core business by working directly with customers to ensure top notch customer satisfaction, while managing inbound and outbound calls efficiently. You'll be talking to people on the phone, texting, and emailing, describing our products and services. You'll also qualify leads and set up in-home sales consultations.

Now, let's talk about what's in it for you!

You'll get paid between $17 and $22 an hour, based on base + a performance based bonus program. There's also extra $$$ for success rate on converting leads into appointments/conversions etc. Top performers make well over $20 an hour. We have regular contests and extra incentives to keep things exciting.

We've got you covered with benefits too.

You'll get a 401(k) with a match, generous paid time off (both sick and vacation days), paid holidays, affordable health, dental, and vision insurance options. There's also an employee discount and paid training.

Curious about the operating hours?

The job is in our Millersville, MD office. You'll work up to 40 hours a week, with the possibility of overtime. The shifts are Monday to Friday, either 11 AM to 7 PM or 12 PM to 8 PM (training hours are 8 AM to 4 PM). Some weekend shifts are required after training is complete, and we appreciate flexibility.

Here are the skills we are looking for:

We're looking for someone with a minimum of 5 years of call center, customer service, scheduling, dispatch or lead generation experience via phone. Home improvement or home services experience is a plus. You should have excellent communication skills, outgoing, self-motivated,and punctual. You should be good with computers and data entry, and you must pass a background screening.

Here are the necessary qualifications for the role:

Qualifications:

5+ years of call center/customer service, scheduling, dispatch or lead gen experience via phone.
High school diploma or equivalent; additional education or training in business, finance, or customer service is a plus.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using computer systems, CRM software, and other relevant tools.
Problem-solving skills and attention to detail.
A client-focused approach with a commitment to providing excellent service.

If you are interested in advancing your career at a fast-growing, impact-driven company, apply now! We're excited to hear from you.

We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Based on your prior call center / customer service experience, when a customer is unsure or overwhelmed, how do you help them feel confident moving forward?

Experience:

Call center: 5 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Millersville, MD 21108 (Required)

Work Location: In person

Quick Apply

Refine Your Search

inbound call center representative jobs in baltimore md

Customer Service Representative (In-Office)

Customer Care Representatives (Call Center)

Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT

Inbound Sales Representative (Remote/Eastern Time)

Contact Center Representative

Part- Time Account Service Representative I/II (Call Center) - Inbound

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

Customer Service

Virtual Service Representative (Call Center, on site) - Part Time

Antwerpen Toyota Service Call Center

Customer Service Representative (Annapolis, MD)

Sales Lead Coordinator / Dispatch

Representative, Customer Experience (Bilingual - French)

Sales Representative / Move Consultant

Inside Sales Rep

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