Top 36 Inbound call center representative Jobs in Baltimore Md

Customer Service Representative (In-Office)
Gutter Helmet by Lednor Home Solutions —Millersville, MD
- $17 - $20 an hour
- Overtime
- Background check
- English
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Contact Center Agent - Appointment Setting
Long Home Products —Savage, MD
- $18 an hour
- Construction experience
- Communication skills
- Entry level
- Paid training
Quick Apply
Call Center Representative
Home Genius Exteriors —Elkridge, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Home Genius Exteriors —Columbia, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center & Insurance Verification Representative
PARK WEST HEALTH SYSTEMS INCORPORATED —Baltimore, MD
- $18 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.00 - $24.13 an hour
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Associate Call Representative (Unemployment Ins Associate I (Contractual))
State of Maryland - LABOR - Unemployment Insurance —Baltimore, MD
- $20.53 an hour
- Online Application
- Background check
- Spanish
- High school diploma or GED
- AD&D insurance
- Dental insurance
Customer Service
Req Solutions Private Limited —Baltimore, MD
- $17 - $18 an hour
- Full-time
- Computer literacy
- Typing
- In-person
Quick Apply
3d
Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT
One Call Concepts, Inc —Hanover, MD
- From $18 an hour
- Full-time
- Background check
- Research
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
11d
Collections Specialist
State Collection Service —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- Military encouraged
- Organizational skills
- Profit sharing
- Health savings account
Quick Apply
12d
Contact Center Representative
Freedom Federal Credit Union —Bel Air, MD
- $19.38 - $29.06 an hour
- Weekends as needed
- Finance
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
8d
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- 403(b)
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Baltimore, MD
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Representative, Customer Experience
Pandora Jewelry —Glen Burnie, MD
- $21 - $25 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Antwerpen Toyota Service Call Center
Antwerpen Clarksville Autopark —Clarksville, MD
- $15 - $22 a month
- Full-time
- Dealership
- High school diploma or GED
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Remote Inside Sales Representative
Liberty Mutual —Baltimore, MD
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
8d
Manager, Member Service Center
JOHNS HOPKINS FEDERAL CREDIT UNION —Baltimore, MD
- $73,807.76 - $92,259.70 a year
- Full-time
- Hybrid work
- 3 years
- Bachelor's degree
- Senior level
Quick Apply
Customer Sales Representative
TWO MEN AND A TRUCK® —Columbia, MD
- $17 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Service Representative
Jacks Small Engines —Forest Hill, MD
- $18 an hour
- Urgently hiring
- Bilingual
- Sales
- Windows
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Rep
Service Tire Truck Centers —Arbutus, MD
- Full-time
- Computer literacy
- Conflict management
- Warehouse
Quick Apply

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Customer Service Representative (In-Office)

Gutter Helmet by Lednor Home Solutions -
Millersville, MD

Quick Apply

Job Details

Full-time
$17 - $20 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Phone communication
Call center experience
Lead generation
English
High school diploma or GED
Client database systems
Dispatching
Attention to detail
Sales management systems proficiency
Prospecting
CRM system proficiency
Client interaction via phone calls

Full Job Description

IND123

Hey there! Lednor Home Solutions, a major home improvement company in the US, is looking for a full-time Customer Service Rep. You get to work for a well-known brand with awesome benefits. You will join a fast evolving team dedicated to expanding Lednor Home Solutions core business by working directly with customers to ensure top notch customer satisfaction, while managing inbound and outbound calls efficiently. You'll be talking to people on the phone, texting, and emailing, describing our products and services. You'll also qualify leads and set up in-home sales consultations.

Now, let's talk about what's in it for you!

You'll get paid between $17 and $20 an hour, with a performance based bonus program. There's also extra $$$ for success rate on converting leads into appointments/conversions etc. Top performers make well over $20 an hour. We have regular contests and extra incentives to keep things exciting.

We've got you covered with benefits too.

You'll get a 401(k) with a match, generous paid time off (both sick and vacation days), paid holidays, affordable health, dental, and vision insurance options. There's also an employee discount and paid training.

Curious about the operating hours?

The job is in our Millersville, MD office. You'll work up to 40 hours a week, with the possibility of overtime. The shifts are Monday to Friday, either 11 AM to 7 PM or 12 PM to 8 PM (training hours are 8 AM to 4 PM). Some weekend shifts are required after training is complete, and we appreciate flexibility.

Here are the skills we are looking for:

We're looking for someone with a minimum of 5 years of call center, customer service, scheduling, dispatch or lead generation experience via phone. Home improvement or home services experience is a plus. You should have excellent communication skills, outgoing, self-motivated,and punctual. You should be good with computers and data entry, and you must pass a background screening.

Here are the necessary qualifications for the role:

Qualifications:

5+ years of call center/customer service, scheduling, dispatch or lead gen experience via phone.
High school diploma or equivalent; additional education or training in business, finance, or customer service is a plus.
Strong communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using computer systems, CRM software, and other relevant tools.
Problem-solving skills and attention to detail.
A client-focused approach with a commitment to providing excellent service.

If you are interested in advancing your career at a fast-growing, impact-driven company, apply now! We're excited to hear from you.

We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Based on your prior call center / customer service experience, when a customer is unsure or overwhelmed, how do you help them feel confident moving forward?

Experience:

Call center: 5 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Millersville, MD 21108 (Required)

Work Location: In person

Quick Apply

Refine Your Search

inbound call center representative jobs in baltimore md

Customer Service Representative (In-Office)

Contact Center Agent - Appointment Setting

Call Center Representative

Call Center Representative

Call Center & Insurance Verification Representative

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

Associate Call Representative (Unemployment Ins Associate I (Contractual))

Customer Service

Customer Service Representative – Inbound Calls Only, NO SALES – PERMANENT

Collections Specialist

Contact Center Representative

Virtual Service Representative (Call Center, on site) - Part Time

Inbound Sales Representative (Remote/Eastern Time)

Representative, Customer Experience

Antwerpen Toyota Service Call Center

Remote Inside Sales Representative

Manager, Member Service Center

Customer Sales Representative

Customer Service Representative

Inside Sales Rep

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