Top 92 Retention specialist Jobs in Baltimore Md

Placement and Career Services Specialist - Member Development
Civic Works —Baltimore, MD
- $50,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Google Workspace
- Writing skills
- Mid-level
- Work from home
Housing Specialist - WHRC
Catholic Charities of Baltimore —Baltimore, MD
- $25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
8d
Housing Specialist
Health Care for the Homeless —Baltimore, MD
- $42,000 - $50,000 a year
- Online Application
- Addiction Medicine
- HIPAA
- Mid-level
Quick Apply
AGENCY WITH CHOICE SUPPORT PROFESSIONAL
Elevate Spectrum —Baltimore, MD
- $28 - $43 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Reliable transportation
- Health insurance
- 401(k)
Quick Apply
Pathways Completion Specialist (Pool)
Howard Community College —Columbia, MD
- $30 an hour
- Part-time
- Computer literacy
- Mid-level
- Master's degree
ABE Intake Assessment Specialist
Baltimore City Community College —Baltimore, MD
- $55,000 - $60,000 a year
- Weekends as needed
- Spanish
- Management
- Inventory management
1d
Community Specialist | Towson
Lululemon —Towson, MD
- $21.00 - $24.16 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Payroll Specialist
Road Runner Wrecker Service —Windsor Mill, MD
- $30 - $32 an hour
- Full-time
- Research
- Mid-level
- Administrative experience
Key Account Specialist
API Source, Inc. —Greenbelt, MD
- From $60,000 a year
- Full-time
- Marketing
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
IT050 Operations and Procurement Specialist/Associate Systems Engineer
ADNET Systems, Inc. —Greenbelt, MD
- $90,000 - $109,000 a year
- Microsoft Excel
- Bachelor of Science
- Data analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Customer Retention Specialist - State Farm Agent Team Member
Carrie Skinner State Farm —Columbia, MD
- $42,000 - $52,000 a year
- Office
- Entry level
- Under 1 year
- 401(k) matching
Quick Apply
10d
Housing Specialist - Housing Services
Healthcare For the Homeless Inc —Baltimore, MD
- $17.63 - $21.15 an hour
- Full-time
- Addiction Medicine
- HIPAA
- Mid-level
Quick Apply
Leasing Specialist
Continental Realty —Timonium, MD
- $21 - $22 an hour
- Full-time
- Administrative experience
- Driver's License
- Entry level
- Paid training
- Health insurance
Quick Apply
14d
Human Resources Specialist - Part Time
C2 Technology Solutions —Columbia, MD
- Part-time
- Mid-level
- Office
- 3 years
- Work from home
Quick Apply
Document/Records Management Specialist
Logical Technology and Research —Fort Meade, MD
- Email
- Background check
- Google Workspace
- Microsoft Excel
Specialist, Student Central - Part Time (Essex, Dundalk, and Catonsville campuses)
Community College of Baltimore County —Essex, MD
- $19.07 an hour
- Part-time
- University
- Associate's degree
- Entry level
- 403(b)
Specialist Lead, Risk and Compliance Services
Deloitte —Baltimore, MD
- $80,400 - $148,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Volunteer Recruitment and Retention Specialist (ADMINISTRATOR I)
State of Maryland - Department of Aging —Baltimore, MD
- $37.27 - $38.77 an hour
- Online Application
- Military
- Writing skills
- Mid-level
- AD&D insurance
- Dental insurance
3h
Parent Scholars Operations Specialist
Howard Community College —Columbia, MD
- $35 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Freight Forwarder-Customer Service Logistics Specialist (USA)
C. Steinweg Group —Baltimore, MD
- Day shift
- Basic math
- Pass drug screening
- English

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Placement and Career Services Specialist - Member Development

Civic Works -
Baltimore, MD

Apply Now

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Work from home

Qualifications

Google Workspace
Google Sheets
Google Docs
Data management
Computer skills
CRM system proficiency

Full Job Description

Position Title: Placement and Career Services Specialist
Supervisory Responsibilities: None
Budget Responsibilities: None
Department: Career Services
Reports To: Associate Director of Employer Engagement & Career Services
FLSA Classification: Exempt
Date: May 2026

Organization Summary:
Civic Works strengthens Baltimore’s communities for people of all ages through education, skills development, and community service. Our AmeriCorps programs have significant community impact by tutoring and mentoring students, creating vibrant community parks and gardens, conserving energy in homes, growing food for low-income residents, rehabilitating abandoned houses, engaging families in Baltimore City schools, making homes safer for older adults, and mobilizing volunteers.

Position Overview:
The Placement & Career Services Specialist plays a critical role in helping AmeriCorps participants secure quality jobs. This position oversees career readiness services, participant support during job searches, and employment placement. The Specialist cultivates and manages relationships with employer partners to expand opportunities for program graduates, and ensures the delivery of high-quality workshops, assessments, and coaching.

Primary Responsibilities:
1) Build and strengthen employer partnerships

Regularly prospect, recruit, vet, and screen new employer partners offering quality jobs aligned with participant skills and interests.
Build and maintain ongoing relationships with employer representatives to drive the hiring of participants.
Collaborate with the Organizational Development Manager and employer engagement team to design and implement job quality improvement initiatives, advancing workplace practices that support graduate hiring, retention, and advancement.
Document all participant and employer interactions and outcomes in the Salesforce database.
Collect employer feedback and work with the Associate Director, Career Services team, and Member Development team to improve program effectiveness.

2) Job Readiness Services

Develop and deliver employment readiness and professional development workshops and individualized coaching on resume writing, interview preparation, and workplace professionalism, collaborating with the Senior Career Navigator and program staff to refine curricula over time.
Provide support to participants as they apply for jobs and navigate the screening processes.
Hold regular 1:1 coaching sessions that guide each participant's professional development and pathway to employment.

3) Participant Placement

Partner with each participant to build an individualized placement support plan and 30-day exit plan, assessing readiness, documenting progress through portfolios of assessments, certifications, and credentials, and guiding their transition into employment.
Match participants with job opportunities that align with their skills, interests, and aspirations.
Lead regular job search workshops and mock interviews for current participants and graduates, adapting content to evolving needs and employment goals.
Enter case notes and employment milestones into Salesforce, tracking engagement, application progress, and placement metrics.

4) Post-Exit Employment Retention

Provide retention support for graduates during their first year post-exit, including career coaching and financial resource navigation.
Advocate for graduates with employers, parole/probation agents, and other external systems.
Document all graduate interactions and retention outcomes in Salesforce.
Help facilitate feedback loops between graduates and employers, supporting both improved job performance and employer practices.

Secondary Responsibilities:

Assist with participant recruitment and screening processes.
Collect participant narratives and success stories in order to integrate into partnership engagement, outreach and recruitment, and reporting.
Conduct periodic reviews and audits of records in Salesforce to verify accuracy, completeness, and compliance with program standards.

Education and Experience:

Minimum of 4 years experience in workforce development, employer engagement, case management, recruitment, or a related field.
Strong computer and notetaking skills, including proficiency with tracking data in Salesforce or another CRM software and Google Workspace applications (Docs, Sheets, etc.).

Skills and Abilities:

Excellent relationship-building skills with employers, participants, and community partners.
Ability to manage multiple projects, prioritize tasks, and work independently under tight deadlines.
Excellent verbal, written, and interpersonal communication skills.
Demonstrated ability to meet goals and achieve success in independent and collaborative work settings.
Strong problem-solving skills, with the ability to create and implement innovative solutions.
Able to weigh multiple perspectives and bridge gaps between employers and graduates.
Ability to adhere to a strict guideline of keeping and maintaining confidential information.
Ability to establish and maintain effective coaching relationships with program participants.
Have a valid driver's license and be able to travel to offsite meetings with employers.

Work Environment & Physical Demands:

Work schedule is typically Monday-Friday 8am - 4:30pm, with occasional evenings or weekends as needed. Occasional travel to offsite meetings with employers.
This position is eligible for a hybrid schedule. Candidates must be able to commute to the Baltimore City office at least four days per week, with the option to work remotely up to one day per week.
- During the 90-day orientation period, additional in-office days will be required. This arrangement is subject to change based on organizational needs and may be adjusted to include additional in-person time.

Apply Now

Refine Your Search

retention specialist jobs in baltimore md

Placement and Career Services Specialist - Member Development

Housing Specialist - WHRC

Housing Specialist

AGENCY WITH CHOICE SUPPORT PROFESSIONAL

Pathways Completion Specialist (Pool)

ABE Intake Assessment Specialist

Community Specialist | Towson

Payroll Specialist

Key Account Specialist

IT050 Operations and Procurement Specialist/Associate Systems Engineer

Bilingual Customer Retention Specialist - State Farm Agent Team Member

Housing Specialist - Housing Services

Leasing Specialist

Human Resources Specialist - Part Time

Document/Records Management Specialist

Specialist, Student Central - Part Time (Essex, Dundalk, and Catonsville campuses)

Specialist Lead, Risk and Compliance Services

Volunteer Recruitment and Retention Specialist (ADMINISTRATOR I)

Parent Scholars Operations Specialist

Freight Forwarder-Customer Service Logistics Specialist (USA)

I want to receive the latest job alert for retention specialist in baltimore md

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