Top 123 Patient accounts representative Jobs in Beachwood Oh

Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative I - Remote
Cleveland Clinic —Cleveland, OH
- $15.75 - $21.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- ER
- Dental insurance
- Vision insurance
Patient Financial Services Representative
Centers for Dialysis Care —Shaker Heights, OH
- $18 - $24 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Patient Access Representative
Cleveland Clinic —Euclid, OH
- $15.75 - $21.65 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
- Dental insurance
- Vision insurance
Customer Care Representative
Steris —Mentor, OH
- $40,000 - $46,000 a year
- Full-time
- Hybrid work
- Oracle
- Research
- Office
- Paid holidays
- Disability insurance
Bilingual (Spanish) Customer Service Representative
Revcare, Inc. —Fairlawn, OH
- $16 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Quick Apply
Revenue Cycle Manager, Customer Service & Self-Pay
Revcare, Inc. —Fairlawn, OH
- 8 hour shift
- Microsoft Excel
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Health Aid of Ohio Inc —Middleburg Heights, OH
- $18 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Continuing education credits
- Health savings account
Senior Sales Consultant, Early Intervention - Cleveland, Ohio - Johnson & Johnson MedTech, Orthopaedics
Johnson & Johnson Services, Inc. —Cleveland, OH
- $83,000 - $133,400 a year
- Full-time
- Background check
- 18 years or older
- Residential
- Paid holidays
- Parental leave
12d
Hospital Transfer Coordinator
Cleveland Clinic —Cleveland, OH
- $17.25 - $26.31 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental insurance
- Vision insurance
OneSource Support Specialist (EST)
Alexion Pharmaceuticals,Inc. —Cleveland, OH
- $86,663 - $129,950 a year
- Computer literacy
- Bachelor of Science
- Mid-level
- Health insurance
6d
Specialty Representative, GI Care
AbbVie —Cleveland, OH
- $78,500 - $192,500 a year
- Full-time
- Remote
- Pass drug screening
- English
- Mid-level
- Paid holidays
- Health insurance
Patient Support Representative
The Centers —Cleveland, OH
- $15.50 - $16.20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Quick Apply
14d
Sales Account Rep – BioPharma (Entry)
Immune Biopharma —Hudson, OH
- $87,440 - $117,240 a year
- Full-time
- Communication skills
- Marketing
- Entry level
Quick Apply
Sales Support Representative
Medical Service Company —Cleveland, OH
- $20.00 - $27.21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
Accounts Receivable Representative
Optum —Cuyahoga Falls, OH
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- On-the-job training
6d
Payment Applications Specialist
Optum —Cuyahoga Falls, OH
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Customer service
- On-the-job training
6d
Patient Access Coordinator - Gastroenterology
Cleveland Clinic —Beachwood, OH
- $16.47 - $23.61 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Dental insurance
- Vision insurance
Medical Office Receptionist
LifeStance Health —Rocky River, OH
- $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
5d
Patient Services Representative I
Northeast Ohio Eye Surgeons —Kent, OH
- Full-time
- High school diploma or GED
- Cleaning
- Computer skills
- Paid holidays
- Health insurance
Quick Apply

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Patient Account Representative (Customer Service)

Revcare, Inc. -
Fairlawn, OH

Quick Apply

Job Details

Full-time
$15 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Revenue cycle management
Teamwork
Call center experience
HIPAA
High school diploma or GED
Attention to detail
Medical explanation of benefits reviews
Medical billing account reconciliation
Typing
Payment reconciliation
Negotiation

Full Job Description

Position Summary

The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.

Key Responsibilities

Customer Service & Patient Interaction

· Respond to patient inquiries via phone, email, chat, and fax.

· Explain insurance coverage, billing statements, and payment options clearly and accurately.

· Promote a patient-centric approach to resolving account balances and concerns.

· Diffuse negative situations and maintain a professional tone during stressful circumstances.

Account Management & Billing

· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.

· Process payments, refunds, and guarantor corrections as needed.

· Update insurance information and resolve registration errors.

· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.

Collaboration & Workflow

· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.

· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.

· Share knowledge and assist team members to improve workflow and service quality.

Compliance & Confidentiality

· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.

· Maintain strict confidentiality of patient information.

Participate in ongoing training to stay current

Qualifications

· High school diploma or GED required; additional education in healthcare or business preferred.

· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.

· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.

· Minimum typing speed: 40 WPM.

· Excellent oral and written communication skills.

· Ability to analyze EOBs and reconcile account balances.

· Organized, detail-oriented, and able to multitask in a fast-paced environment.

· Must pass a pre-employment criminal background check.

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Epic: 1 year (Preferred)
Call center: 1 year (Preferred)
medical customer service: 1 year (Preferred)

Ability to Commute:

Fairlawn, OH 44333 (Required)

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

patient accounts representative jobs in beachwood oh

Patient Account Representative (Customer Service)

Patient Access Representative I - Remote

Patient Financial Services Representative

Patient Access Representative

Customer Care Representative

Bilingual (Spanish) Customer Service Representative

Revenue Cycle Manager, Customer Service & Self-Pay

CUSTOMER SERVICE REPRESENTATIVE

Senior Sales Consultant, Early Intervention - Cleveland, Ohio - Johnson & Johnson MedTech, Orthopaedics

Hospital Transfer Coordinator

OneSource Support Specialist (EST)

Specialty Representative, GI Care

Patient Support Representative

Sales Account Rep – BioPharma (Entry)

Sales Support Representative

Accounts Receivable Representative

Payment Applications Specialist

Patient Access Coordinator - Gastroenterology

Medical Office Receptionist

Patient Services Representative I

I want to receive the latest job alert for patient accounts representative in beachwood oh

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