Top 1077 Patient services representative Jobs in Bedford, Ma

Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
Patient Care Concierge/ Luxury Medical Aesthetics Practice
Elite Medspa + Wellness Center —Needham, MA
- $27 - $32 an hour
- Full-time
- CRM software
- Hospitality
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Medical Receptionist
AFA Obstetrics & Gynecology, PC —Concord, MA
- $20 - $25 an hour
- Full-time
- Bilingual
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant/Receptionist
Billerica Medical Health Center —North Billerica, MA
- $22 - $23 an hour
- Full-time
- Spanish
- Vital signs
- Medical office experience
Quick Apply
Front Desk Receptionist (1YR Dental EXP REQ)
Lexington Endodontics LLC —Lexington, MA
- From $25 an hour
- Full-time
- Dental office
- Driving
- In-person
- Free parking
- Health insurance
Quick Apply
Medical Support Assistant
US Veterans Health Administration —Bedford, MA
- $50,702 - $65,913 a year
- Part-time
- Background check
- High school
- Writing skills
- Paid parental leave
- Paid holidays
14d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Bedford, MA
- $56,518 - $73,474 a year
- Part-time
- Background check
- Writing skills
- Medical office experience
Medical Receptionist
Bay State Physical Therapy —Bedford, MA
- $20 - $21 an hour
- Part-time
- Organizational skills
- Outpatient
- Communication skills
Quick Apply
Part-Time Front Desk & Clinic Assistant
Fyzical —Bedford, MA
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
Medical Receptionist
APDerm —Concord, MA
- $20.31 - $30.47 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
7d
Medical Receptionist
Chelmsford Pediatrics LLC —Chelmsford, MA
- $20 - $30 an hour
- Full-time
- Background check
- Customer service
- Administrative experience
- Free parking
- Paid training
Quick Apply
8d
Front Desk Receptionist
First-Call Medical, Inc. —Andover, MA
- $26 - $30 an hour
- Full-time
- Background check
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
4d
Front Desk & Administrative Coordinator
Great Wave Acupuncture & Wellness —Westford, MA
- $22 - $30 an hour
- Part-time
- HIPAA
- In-person
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
Customer Success Representative
Reliable Respiratory —Woburn, MA
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Medical Patient Scheduler
IVI AMERICA —Waltham, MA
- $23 - $27 an hour
- Full-time
- High school diploma or GED
- Medical terminology
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Care Retention Specialist
Insulet Corporation —Acton, MA
- $26.33 - $39.49 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Smartphone
- Health insurance
- Dental insurance
7d
Medical Receptionist
Boston IVF —Waltham, MA
- $23 - $27 an hour
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Computer skills
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Administrative Assistant (Patient Scheduler) - Concord, MA
Boston IVF —Concord, MA
- $23 - $27 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Patient Care Representative
Shields Health —Concord, MA
- $17 - $29 an hour
- Part-time
- Anatomy knowledge
- Computer literacy
- HIPAA
Quick Apply
10d

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Senior Patient Coordinator

NAPA Center -
Waltham, MA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Computer literacy
Spreadsheets
Administrative experience
Experience working with children
Bachelor's degree
Individual consumer customer service

Full Job Description

Position Overview:

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The Senior Patient Coordinator is responsible for assisting patients compassionately and professionally and ensuring efficient utilization of the schedule. The position administers and coordinates all processes and procedures related to our treatment. The Senior Patient Coordinator is expected to be a compassionate, caring, discreet professional with a high level of empathy and strong organizational skills. The Senior Patient Coordinator reports to the Front Desk Manager, AGM, and/or GM.

Requirements:

Bachelor’s degree with 3+ years of administrative and/or office support, ideally in a healthcare setting, and 7+ years of customer service experience required
Computer competence across the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) with the ability to quickly learn a variety of other online software systems
Strong organizational skills
Ability to multitask, shift focus across tasks as needed, and manage priorities
Working knowledge of patient records system (Raintree) preferred
Strong problem-solving skills
Confident and personable with the ability to get along with a wide range of personalities
Excellent customer service
Must love interacting with children
Ability to work with little to no supervision

Responsibilities:

Coordinate with all clients to create and maintain the daily therapy schedule.
Correspond with patients, parents, funding sources, and medical staff.
Handle all incoming calls and requests.
Process new patient intakes.
Assist with patient accounts, including processing payments, reviewing patient ledgers, and answering client questions regarding private insurance and other funding sources.
Assist with the maintenance and operation of the intensive program, including communication with families regarding schedules, paperwork, and all NAPA guidelines.
Analyze monthly financial reporting.
Maintain a high level of customer service.
Order supplies related to the function of the office, including office and janitorial supplies.
Independently train new office staff.
Implement new tools and processes, as needed, to improve administrative efficiency.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment is required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Company Values:

All NAPA Centre employees must demonstrate the company’s core values, which include:

Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA’s spirit of love through kind actions, warmth, and communication used every day.
Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope.
Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible.
Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed.

Quick Apply

Refine Your Search

patient services representative jobs in bedford, ma

Senior Patient Coordinator

Patient Care Concierge/ Luxury Medical Aesthetics Practice

Medical Receptionist

Medical Assistant/Receptionist

Front Desk Receptionist (1YR Dental EXP REQ)

Medical Support Assistant

Medical Support Assistant (Advanced)

Medical Receptionist

Part-Time Front Desk & Clinic Assistant

Medical Receptionist

Medical Receptionist

Front Desk Receptionist

Front Desk & Administrative Coordinator

Customer Success Representative

Medical Patient Scheduler

Customer Care Retention Specialist

Medical Receptionist

Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm

Administrative Assistant (Patient Scheduler) - Concord, MA

Patient Care Representative

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