Top 3349 Patient experience manager Jobs in Bedford Park Il

TMS Technician (Float)
Relief Mental Health —Oak Brook, IL
- $26 - $27 an hour
- Weekends as needed
- CPR Certification
- Float pool
- HIPAA
Quick Apply
Patient Access Manager
Insight —Chicago, IL
- $65,000 - $80,000 a year
- Microsoft Excel
- Hospital
- Writing skills
Quick Apply
Standardized Patient Program Manager
The University of Chicago —Chicago, IL
- $70,000 - $95,000 a year
- Weekends as needed
- Background check
- School experience
- Pass drug screening
- Health insurance
- Paid time off
14d
Director of Community Health Programs
Near North Health Service Corporation —Chicago, IL
- $91,000 - $121,000 a year
- Full-time
- Management
- Children
- Senior level
- Commuter assistance
- Health savings account
Quick Apply
5d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
10d
Patient Liaison-Oncology Full Time Days
Northwestern Memorial Healthcare —Orland Park, IL
- $20.36 - $27.49 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
4d
House Manager with Meal Prep Support
Sage Haus —Chicago, IL
- $30 - $35 an hour
- Part-time
- Background check
- Clean driving record
- Medication administration
- Mileage reimbursement
Quick Apply
Case Manager
Rehab Without Walls Neuro Rehabilitation —Downers Grove, IL
- $72,800 - $85,280 a year
- Full-time
- Nursing
- Licensed Clinical Social Worker
- Mid-level
People Partner
Elara Caring —Tinley Park, IL
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Medicaid Patient Advocate/ Territory Manager
Medicaid Done Right LLC —Chicago, IL
- Full-time
- Mid-level
- High school diploma or GED
- Travel
- Travel reimbursement
- Health savings account
Quick Apply
Discharge Planner- ONSITE
Community Home Physicians —Homewood, IL
- $22 - $31 an hour
- 8 hour shift
- Google Workspace
- Adults
- HIPAA
- Health savings account
- Dental insurance
Quick Apply
Customer Success Manager, User Engagement
Wolters Kluwer —Chicago, IL
- $98,500 - $172,700 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
7d
Manager, Care Management
Humana —Chicago, IL
- $86,300 - $118,700 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Mileage reimbursement
- Paid parental leave
Study Start-Up Manager
Tempus —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Health insurance
Manager, Violence Prevention Initiatives
Sinai Chicago —Chicago, IL
- Full-time
- Mid-level
- 3 years
- Master's degree
Quick Apply
14d
Patient Access Specialist Full Time - Night Shift
Northwestern Memorial Healthcare —Chicago, IL
- $18.40 - $27.59 an hour
- Full-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
4d
Manager - Patient Food Service
Saint Mary of Nazareth Hospital —Chicago, IL
- $66,164.80 - $95,804.80 a year
- Full-time
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
4d
Provider Partnerships Manager (Chicago)
Sailor Health —Chicago, IL
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Older adults
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
The University of Chicago —Chicago, IL
- $65,000 - $85,000 a year
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Paid time off
Care Ally Program Manager
Duly Health and Care —Downers Grove, IL
- $99,000 - $149,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- 3 years
- Disability insurance
- Health insurance
Quick Apply

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patient experience manager jobs near bedford park il

TMS Technician (Float)

Relief Mental Health -
Oak Brook, IL

Quick Apply

Job Details

Full-time
$26 - $27 an hour

Qualifications

High school diploma or GED

Full Job Description

About Us:

Relief Mental Health was founded in February of 2020. Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey. We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.

Position Summary

The TMS Float Technician plays a key role in supporting patient care and clinic operations. This role requires a highly professional, compassionate individual who can deliver excellent patient support while maintaining efficiency and compliance with clinical protocols. The position involves administering and monitoring treatments, coordinating with providers and leadership, managing patient interactions, and supporting daily clinic operations. This role requires a high level of flexibility, the ability to travel between all clinic locations, and the ability to adapt quickly to changing schedules and patient and operational needs.

**THIS IS A FLOAT POSITION- YOU MUST BE WILLING TO TRAVEL TO ALL OF OUR ILLINOIS LOCATIONS AND MUST BE WILLING TO WORK CLOSING SHIFTS**

Key Responsibilities

Patient Experience & Front Office Support

Greet and assist patients and visitors upon arrival
Review all patient paperwork for completeness and accuracy
Collect patient payments and complete superbills accurately
Schedule appointments and maintain accurate scheduling records
Respond to patient phone calls, voicemails, and emails
Maintain a welcoming, supportive, and professional patient experience

Patient Care & Treatment Administration

Deliver a high level of professionalism, empathy, and compassionate support to patients, families, and colleagues
Accurately set up, administer, and monitor patient treatments according to all clinical protocols
Learn and operate the BrainsWay TMS machine and perform all components of TMS treatment, including, but not limited to:
- patient preparation, motor threshold determination, mapping and treatment, administration of all treatment protocols, and correctly monitoring patients throughout treatment sessions
Provide and score weekly patient assessments, and provide updates to the appropriate staff
Effectively administer C-SSRS assessments, when indicated, and follow protocol
Field patient questions and provide education, within scope, regarding treatment and clinic procedures
Cross-train in the Clinical Assistant role to provide coverage and assistance when needed

Documentation & Administrative Duties

Accurately enter patient demographics, treatment protocols, billing information, clinical notes, and appointment data into the Electronic Health Record (EHR)
Complete administrative tasks including faxing, scanning, shredding, uploading documentation into the EHR system, etc.
Maintain organized and accurate records in compliance with regulatory standards

Serve as a liaison between the TMS Manager, providers, patients, and executive leadership
Follow all TMS and company protocols to ensure consistency in care across clinics
Support operational efficiency and meet required deadlines
Maintain cleanliness and organization of clinic spaces, including treatment and examination rooms
Assist with additional tasks as delegated by the TMS Manager, Clinic Manager, Provider, or Regional Director of Operations

Scheduling Expectations & Requirements

Flexibility, adaptability, and reliability are essential to ensuring continuity of patient care and maintaining efficient clinic operations, and is required in this role. Employees in this position are expected to:

Travel to all clinic locations as required and agreed upon based on patient schedules and operational needs
Maintain reliable personal transportation to support travel between clinics
Work flexible hours, including morning, midday, evening, and occasional weekend shifts as needed
Accept schedule adjustments or last-minute schedule changes when necessary to ensure adequate patient coverage
Provide shift or clinic coverage when staffing shortages, call-outs, or operational needs arise
Demonstrate flexibility in supporting multiple clinics, providers, and teams as directed by management
Maintain a reliable attendance record and arrive on time for scheduled shifts
Support clinic operations during periods of increased patient volume or staffing transitions

Skills & Competencies

Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail)
Strong interpersonal and customer service skills
Exceptional organizational skills and attention to detail
Strong problem-solving abilities
Excellent written and verbal communication skills
Knowledge of healthcare regulations and confidentiality protocols, including HIPAA
Ability to maintain strict patient confidentiality
Ability to work both independently and collaboratively in a fast-paced healthcare environment

Qualifications

High School Diploma or equivalent required
Bachelor’s Degree preferred
Previous healthcare experience required (TMS experience highly preferred)
Ability to learn and effectively utilize the Electronic Health Record system
Valid CPR/AED certification or ability to obtain during training
Ability to obtain BrainsWay TMS certification within one month of employment - training and certification will be provided

Physical Demands

Ability to lift, push, or pull up to 20 lbs when assisting patients or moving equipment
Ability to sit or stand for extended periods during shifts
Ability to move between treatment rooms and clinic areas throughout the day

Quick Apply

Refine Your Search

patient experience manager jobs in bedford park il

TMS Technician (Float)

Patient Access Manager

Standardized Patient Program Manager

Director of Community Health Programs

Enrollment Specialist (Remote - Work From Home)

Patient Liaison-Oncology Full Time Days

House Manager with Meal Prep Support

Case Manager

People Partner

Medicaid Patient Advocate/ Territory Manager

Discharge Planner- ONSITE

Customer Success Manager, User Engagement

Manager, Care Management

Study Start-Up Manager

Manager, Violence Prevention Initiatives

Patient Access Specialist Full Time - Night Shift

Manager - Patient Food Service

Provider Partnerships Manager (Chicago)

Operations Manager

Care Ally Program Manager

I want to receive the latest job alert for patient experience manager in bedford park il

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