Top 3702 Customer service team lead Jobs in Bell, Ca

Treasury Management Support Team Lead
MidFirst Bank —Los Angeles, CA
- $70,000 - $105,000 a year
- Hybrid work
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
10d
Bilingual Customer Service Representative
Confidential-Manufacturing —Vernon, CA
- $19 - $21 an hour
- Full-time
- Computer literacy
- Data analysis skills
- English
Quick Apply
Direct Support Team Lead
Sevita —West Covina, CA
- $33.80 an hour
- Full-time
- CPR Certification
- Mid-level
- Residential
- Paid holidays
- Paid time off
Customer Service & Logistics Coordinator
Global Agri Trade —Rancho Dominguez, CA
- $25 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
IX5 Management Firm —Norwalk, CA
- $950 - $1,350 a week
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
- Paid training
- Opportunities for advancement
Quick Apply
11d
Food Service Shift Lead
USC —Los Angeles, CA
- $29.50 an hour
- Mid-level
- Residential
- High school diploma or GED
Customer Service Team Member
Chick-fil-A —South Gate, CA
- $20 an hour
- Part-time
- Serving
- 18 years or older
- Quick service & fast food restaurant
- Paid training
- 401(k)
Quick Apply
Customer Success Manager
Cruva —Los Angeles, CA
- $70,000 - $100,000 a year
- Full-time
- Remote
- English
- Mid-level
- Leadership
Quick Apply
Fin Care Specialist I (Customer Service)
Cedars-Sinai —Los Angeles, CA
- $25.57 - $39.63 an hour
- 8 hour shift
- High school diploma or GED
- Fair chance
- Business Administration
- Health insurance
- Dental insurance
Customer Service QA Lead
REVOLVE —Cerritos, CA
- $28 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
Customer Support & Social Media Coordinator
SuperiorHair Extensions PTY LTD —Los Angeles, CA
- $30 - $35 an hour
- Part-time
- Remote
- Google Workspace
- English
- Administrative experience
Quick Apply
1d
Lead Airport Agent - Customer Service
Envoy Air Inc. —Los Angeles, CA
- $32.65 an hour
- Weekends as needed
- Microsoft Word
- 18 years or older
- Computer literacy
- Life insurance
Lead Patient Service Rep - Congress (Pasadena)
Cedars-Sinai —Pasadena, CA
- $26.42 - $40.95 an hour
- 8 hour shift
- Outpatient experience
- High school diploma or GED
- Fair chance
Lead Retail Customer Service Associate
FedEx Office —Downey, CA
- $20.60 - $24.19 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Customer Service
KFC —Bell Gardens, CA
- $20.00 - $20.50 an hour
- Part-time
- Basic math
- Analysis skills
- Organizational skills
- Flexible schedule
Quick Apply
Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
14d
Customer Service Representative
PATH —Montebello, CA
- From $25 an hour
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Admissions Team Lead - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $29.60 - $45.88 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
Admissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $29.60 - $45.88 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
Retail Team Lead (PT)
New Balance —Los Angeles, CA
- $19.55 - $29.30 an hour
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Disability insurance
- Health insurance
4d

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Treasury Management Support Team Lead

MidFirst Bank -
Los Angeles, CA

Apply Now

Job Details

$70,000 - $105,000 a year
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Treasury management
Commercial banking expertise
Treasury operations
Word processing
Data interpretation
Cash management

Full Job Description

Come and work for a California Best Employer! As a family-owned bank, MidFirst has established many client relationships that have spanned decades and generations. We are committed to continuously providing an exceptional culture, creating an energizing and supportive employee experience while delivering extraordinary client service. We have many opportunities and seek individuals that want to provide exceptional banking experiences to our clients!

A Treasury Management Support Team Lead will be responsible for overseeing the daily workflow of the team and provide direction and coaching to ensure quality and efficiency with documents and setups as well as assist in providing training opportunities. A Team Lead will be knowledgeable of all Bank services and products and is trained to promote and deliver those services, to include, but not limited to, Commercial Online Banking, Online Banking Wires, ACH Origination, Remote Deposit Capture, Positive Pay, Account Reconciliation, Lockbox, 3rd Party Depository Services, sweep accounts, ZBA, and other products that are currently in place or may be added in the future.

Essential Duties and Responsibilities:

Lead training efforts for the department to ensure procedures are followed and that the correct processes are in place.
Provide guidance and become a trusted and valuable resource for the more junior team members.
Responsible for monitoring quality control processes within the Treasury Management Support department.
Responsible for scheduling, planning, and assigning the daily departmental workflow to ensure that all necessary tasks are completed accurately and in a timely manner. This includes managing the TM Support inbox and ensuring that all requests/inquiries are responded to in accordance with the department’s SLAs.
Monitor quality of work performed through periodic quality control reviews.
Responsible for input and maintenance of the bank’s account analysis platform.
Responsible for setup, maintenance and troubleshooting of the bank’s Consumer Online Banking Platform.
Manage multiple transaction queues for held transactions, over limit transactions and suspected fraudulent transactions and facilitate obtaining necessary approvals for release.
Assist customers with inquiries and problems related to Treasury Management and Electronic Banking questions and problems or refer clients to appropriate party. Follow up with customers or internal staff as necessary until the problem is resolved to the client’s satisfaction.
Resolve problems within given authority.
Responsible for implementation and callback procedures for various Treasury Management products including but not necessarily limited to Consumer Online Banking, ACH, Wires, Positive Pay and Remote Deposit Capture.
Assist in the coordination and support of audits and examinations.
Ability to prioritize time sensitive and high-profile requests within a general work queue and act accordingly.
Proactively keep Treasury Management Sales Officers and Relationship Managers informed of client service issues and provide sufficient back-up information to support any client requests being made. Provide multiple solutions when making suggestions.
Act as a liaison with other departments of the bank to provide stellar service to the bank’s internal and external clientele.
Participate in Bank and department projects as assigned.

Position Requirements:

Prior management experience is preferred.
Minimum 3-5 years of experience in banking operations and cash management processes required.
Strong written and communication skills.
Ability to effectively present information and respond to questions from business units, clients and managers.
Knowledge of treasury management products and services; database software, Excel and Word processing.
Ability to analyze, evaluate and interpret information and date to formulate conclusions and recommendations.

Benefits: We offer a generous comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position.

Salary Range: $70,000.00 - $105,000.00. The compensation range for this position represents the minimum and maximum base salary for this role. Actual compensation will vary based on factors including experience, skills, qualifications, location, education, and business needs. This position may also be eligible for additional bonuses, where applicable.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer service team lead jobs in bell, ca

Treasury Management Support Team Lead

Bilingual Customer Service Representative

Direct Support Team Lead

Customer Service & Logistics Coordinator

Customer Service Representative

Food Service Shift Lead

Customer Service Team Member

Customer Success Manager

Fin Care Specialist I (Customer Service)

Customer Service QA Lead

Customer Support & Social Media Coordinator

Lead Airport Agent - Customer Service

Lead Patient Service Rep - Congress (Pasadena)

Lead Retail Customer Service Associate

Customer Service

Customer Service Representative (CSR)

Customer Service Representative

Admissions Team Lead - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days

Admissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days

Retail Team Lead (PT)

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