Top 267 Patient access representative Jobs in Belleville Il

Beltone Call Center Team Lead
Alliance Hearing Inc —O'Fallon, IL
- $42,000 - $50,000 a year
- Weekends as needed
- Spanish
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Beltone Call Center Rep. (Patient Relationship Specialist)
Alliance Hearing Inc —O'Fallon, IL
- $16 - $18 an hour
- Weekends as needed
- HIPAA
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
13d
Patient Coordinator
Victory Men's Health —O'Fallon, IL
- $51,000 - $56,000 a year
- Full-time
- Background check
- Mid-level
- 401(k) matching
- Employee discount
Quick Apply
Admissions Coordinator
St. Paul's Rehabilitation and Health Care Center —Belleville, IL
- $28 - $32 an hour
- In-person
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Patient Service Representative (PSR), Part Time
Innovare Health Advocates —St. Louis, MO
- Part-time
- Medical office experience
- Mid-level
- In-person
Quick Apply
Front Desk
La Cross Dental —Belleville, IL
- $20 - $28 an hour
- Full-time
- Dental office
- Organizational skills
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Prior Authorization Rep - Part Time
BJC HealthCare —Belleville, IL
- $17.75 - $25.56 an hour
- Part-time
- Acute care
- Customer service
- Research
- Disability insurance
- Health insurance
Receptionist
St. Paul's Rehabilitation and Health Care Center —Belleville, IL
- $15 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Access Representative
TOUCHETTE —Belleville, IL
- $17.47 - $26.21 an hour
- Full-time
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
19h
Patient Access Rep I
BJC HealthCare —Belleville, IL
- $17.25 - $22.33 an hour
- Overnight shift
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
Patient Service Representative
BJC HealthCare —Belleville, IL
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
- Disability insurance
- Health insurance
2d
Front Desk Patient Care Coordinator
Performance Eyecare —Swansea, IL
- $40,000 - $60,000 a year
- Full-time
- Medical office experience
- Computer skills
- In-person
- Paid holidays
- Dental insurance
Quick Apply
Patient Service Specialist- SPLIT
SSM Health Physical Therapy —Shiloh, IL
- $18 - $21 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
SCHEDULER - RADIOLOGY - FT DAYS
ANDERSON HOSPITAL —Maryville, IL
- $16.00 - $24.75 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Radiology
Full and Part Time Medical Receptionist
Metro East Dermatology & Skin Cancer Center —O'Fallon, IL
- $17 - $19 an hour
- 8 hour shift
- HIPAA
- Administrative experience
- Clinic
- Paid jury duty
- Paid holidays
Quick Apply
3d
Clerk-Clinic
St. Clair County (IL) —Belleville, IL
- $17.00 - $17.51 an hour
- Weekends as needed
- Current TB test
- Clinic
- Driver's License
Office Assistant
Cancer Care Specialists of Illinois —O'Fallon, IL
- $18.00 - $18.25 an hour
- Anatomy knowledge
- Word processing
- Basic math
- Profit sharing
- Health savings account
Quick Apply
Patient Care Coordinator
Crown Vision Center-Lincoln Crossing —O'Fallon, IL
- $18.78 - $22.85 an hour
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Patient Access Specialist - O'Fallon Full Time
Ensemble RCM LLC —O'Fallon, IL
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Quick Apply
6d
Receptionist/Customer Service
Serene Renewal Medical Spa & Women's Wellness —O'Fallon, IL
- $16 - $18 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Beltone Call Center Team Lead

Alliance Hearing Inc -
O'Fallon, IL

Apply Now

Job Details

Full-time
$42,000 - $50,000 a year

Benefits

Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Employee relationship building

Full Job Description

Call Center Team Leader

Hearing Care Central National Contact Center
O’Fallon, IL | Full-Time | On-Site

Lead with Purpose. Grow with Impact.

At Hearing Care Central, we are the premier contact center for Beltone, the nation’s #1 hearing aid provider and every call we take helps someone reconnect with the world around them. We support Beltone hearing care clinics across the country by delivering exceptional patient experiences with empathy, precision, and integrity.

We’re looking for a Call Center Team Leader who thrives in a fast-paced environment, loves developing people, and is motivated by results. If you’re passionate about coaching teams, improving performance, and making a meaningful difference in patients’ lives, this role was built for you.

The Role

As a Call Center Team Leader, you’ll serve as a key connector between frontline Patient Relationship Specialists (PRS) and leadership. You’ll guide daily operations, elevate service quality, and empower your team to exceed performance goals while fostering a positive, high-engagement culture.

You’ll be trusted to lead, coach, problem-solve, and drive real impact across inbound, outbound, and omnichannel patient interactions.

What You’ll Do

Lead & Inspire

Supervise, motivate, and support a team of Patient Relationship Specialists.
Create a culture of accountability, collaboration, and continuous improvement.
Serve as the first point of escalation for agent questions and patient concerns.
Provide real-time coaching to reinforce best practices and service excellence.
Foster a positive, collaborative & performance driven team culture

Drive Performance & Quality

Monitor team and individual KPIs including call quality, AHT, booking rates, CSAT, and adherence.
Conduct coaching sessions, performance reviews, and development conversations.
Review calls and interactions to ensure compliance, quality, and patient satisfaction.
Identify training opportunities and support skill development across the team.

Communicate & Collaborate

Clearly communicate goals, updates, and operational changes.
Share insights and performance trends with leadership through reporting.
Support new initiatives, tools, scripts, and campaigns.
Participate in team meetings and cross-functional projects.

Support Patients When It Matters Most

Handle complex or escalated patient interactions with professionalism and empathy.
Ensure HIPAA compliance and adherence to company policies at all times.

What You Bring

Required

Associate’s degree or equivalent (60 credit hours); Bachelor’s preferred.
2+ years of call center or patient service experience.
1+ year in a supervisory, lead, or coaching role.

Skills That Set You Apart

Strong leadership, coaching, and interpersonal skills.
Confident communicator - verbal and written.
Data-driven mindset with the ability to analyze metrics and drive improvement.
Excellent problem-solving and conflict-resolution abilities.
Organized, adaptable, and comfortable in a metrics-driven environment.
High level of professionalism, reliability, and integrity.
Ability to work well with a variety of personalities & effectively build relationships with employees
Effective organizational and time management skills with the ability to work effectively and meet deadlines

Preferred (Not Required)

Experience in healthcare or patient-focused environments.
Strong patient service skills and knowledge or patient experience best practices.
Knowledge of HIPAA compliance.
Proficiency with CRM systems, call center platforms, and Microsoft Office.
Experience with call monitoring and QA tools.
Bilingual (Spanish) a plus.

Work Environment & Schedule

Fast-paced, collaborative call center environment.
On-site, full-time position.
Schedule flexibility may be required, including evenings, weekends, or holidays.
May require monitoring sensitive or challenging customer reactions
Required to speak clearly and listen; sit for prolonged periods, stand, walk short distances, reach, lift (20 lbs. or less), and repeat motions that use wrists, hands and fingers.

What We Offer

Competitive pay with performance incentives
Clear pathways for career growth and leadership development
Ongoing training and professional development
Supportive, team-oriented culture
Purpose-driven work that truly helps people hear and connect

Compensation & Benefits:

Starting at $42,000 - $50,000 annually. Depending on experience & assessment scores
Paid Time Off (after 90 days)
Paid Holidays
401(k) (after 60 days)
Health, Dental, Vision, FSA, Short & Long Term Disability, Voluntary Life, and more (after 60 days)

If you’re ready to lead a team, grow your career, and make a difference - we’d love to meet you.

Apply Now

Refine Your Search

patient access representative jobs in belleville il

Beltone Call Center Team Lead

Beltone Call Center Rep. (Patient Relationship Specialist)

Patient Coordinator

Admissions Coordinator

Patient Service Representative (PSR), Part Time

Front Desk

Prior Authorization Rep - Part Time

Receptionist

Patient Access Representative

Patient Access Rep I

Patient Service Representative

Front Desk Patient Care Coordinator

Patient Service Specialist- SPLIT

SCHEDULER - RADIOLOGY - FT DAYS

Full and Part Time Medical Receptionist

Clerk-Clinic

Office Assistant

Patient Care Coordinator

Patient Access Specialist - O'Fallon Full Time

Receptionist/Customer Service

I want to receive the latest job alert for patient access representative in belleville il

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