Help Develop the Leaders Who Develop Leaders
For more than 40 years, Study Groups has helped business owners and executives grow through confidential peer groups built on trust, accountability, and shared learning. Our members lead companies across petroleum, convenience retail, distribution, construction, transportation, and related industries.
As we continue to grow, we are seeking a Facilitator Manager to lead the development, coaching, and performance of our facilitator network.
This role is responsible for ensuring a consistent, high-quality member experience across all Study Groups by supporting facilitators, driving best practices, and creating systems that help groups thrive.
If you are passionate about leadership development, executive facilitation, coaching, and operational excellence, we would love to talk with you.
About the Role
The Facilitator Manager serves as the primary leader and coach for Study Groups facilitators, including both employees and independent contractors.
Working closely with the Director of Operations, this individual will establish expectations, provide coaching and accountability, oversee facilitator training, and ensure consistent execution of the Study Groups experience across all groups.
This is a player-coach role that combines facilitator leadership with limited facilitation responsibilities.
Key Responsibilities
Facilitator Leadership & Development
- Serve as the primary point of contact for Study Groups facilitators
- Establish and communicate facilitator expectations, standards, and deliverables
- Conduct regular facilitator coaching and development meetings
- Provide guidance on facilitation techniques, group engagement, and meeting effectiveness
- Support facilitators in managing group dynamics and member participation
- Foster a culture of continuous improvement and professional development
Training & Onboarding
- Design and deliver facilitator onboarding programs
- Develop ongoing training resources and development opportunities
- Lead quarterly facilitator meetings focused on alignment, best practices, and growth
- Share lessons learned and successful approaches across the facilitator network
Meeting Quality & Consistency
- Ensure consistent execution of the Study Groups experience across all groups
- Review meeting agendas, evaluations, minutes, and follow-up actions
- Monitor adherence to Study Groups standards, timelines, and expectations
- Identify opportunities to improve meeting quality and member engagement
Facilitator Playbook & Systems
- Own and continuously improve the Facilitator Playbook
- Develop and document best practices, tools, and templates
- Standardize expectations for meeting preparation, facilitation, and follow-up
- Support facilitators in adopting and applying established processes
Group Health & Performance
- Monitor group engagement, participation, and member satisfaction trends
- Identify groups that may require additional support or intervention
- Provide recommendations regarding facilitator alignment and group composition
- Escalate complex issues as appropriate
Performance Measurement
- Track facilitator and group-level performance indicators
- Analyze trends related to member satisfaction, engagement, and meeting quality
- Provide regular reporting and recommendations to leadership
- Use data to drive coaching, training, and process improvements
Select Facilitation Responsibilities
- Facilitate up to two Study Groups annually
- Model best practices and test new approaches
- Use firsthand experience to improve facilitator development programs and resources
Required Qualifications
- Experience facilitating executive peer groups, leadership forums, workshops, advisory boards, or similar environments
- Experience working directly with business owners, CEOs, executives, and leadership teams
- Strong understanding of financial, operational, and strategic business discussions
- Experience coaching, developing, or leading individuals and teams
- Ability to influence and build credibility with experienced business leaders
- Strong communication, relationship-building, and facilitation skills
- High emotional intelligence and the ability to navigate complex group dynamics
- Strong organizational and project management capabilities
- Ability to create structure, accountability, and consistency across a distributed team
Preferred Qualifications
- Experience managing independent contractors or remote teams
- Experience developing training programs, playbooks, or operational systems
- Experience in petroleum, convenience retail, distribution, construction, manufacturing, transportation, or related industries
- Experience scaling programs, teams, or operational processes
Success in This Role
Success will be measured by:
- Facilitator performance and engagement
- Member satisfaction and retention
- Adoption and effectiveness of facilitator standards and best practices
- Overall health and performance of Study Groups
Our Values
- Servant Attitude
- Integrity
- Professionalism
- Respect
- Win/Win Thinking
Why Study Groups?
This is an opportunity to make a meaningful impact on hundreds of business leaders by supporting the facilitators who guide their peer groups. You'll help shape the future of an organization built on learning, trust, and leadership development while working alongside a team passionate about helping others succeed.
To apply, please submit your resume and a brief note outlining your experience facilitating executive-level discussions, coaching leaders, and developing teams.
Pay: $40.00 - $60.00 per hour
Education:
Experience:
- Meeting facilitation: 5 years (Required)
- Business coaching: 3 years (Preferred)
Willingness to travel:
Work Location: Hybrid remote in Bellingham, WA 98229
