Top 4 Special agent Jobs in Bellingham, Wa

Hotel Front Office Agent
Silver Reef Casino Resort —Ferndale, WA
- 8 hour shift
- Computer literacy
- Hotel
- High school diploma or GED
- Flexible schedule
4d
Hotel Front Desk Agent | $19.50/hr starting | FT
The Skagit Casino Resort —Bow, WA
- From $19.50 an hour
- Weekends as needed
- 18 years or older
- Basic math
- Windows
- AD&D insurance
- Paid holidays
Outside Guest Service Agent | Semiahmoo Resort
Columbia Hospitality Inc —Blaine, WA
- $17.13 an hour
- Seasonal
- Communication skills
- Entry level
- Resort
- Free parking
- Paid holidays
Quick Apply

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Hotel Front Desk Agent | $19.50/hr starting | FT
The Skagit Casino Resort —Bow, WA
Answers incoming telephone calls; creating reservations over the phone and in person. Preferred: One-year experience at hotel front desk or experience in either…
From $19.50 an hour

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Call Center Customer Service Agent
Fortuity —Columbus, OH
Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
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Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Hotel Front Office Agent

Silver Reef Casino Resort -
Ferndale, WA

Apply Now

Job Details

4 days ago

Benefits

Flexible schedule

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Driver's License
Computer skills
Hotel and accommodations guest complaints handling

Full Job Description

Summary: Responsible for attentive, courteous and efficient service to all guests while effectively using technology to maximize room revenue and occupancy.

Qualifications:

High school diploma
Valid driver’s license
Working familiarity with computers

License Requirements:

Class II Gaming License

Essential Job Functions:

Maintain regular attendance and timeliness.
Maintain high standards of personal appearance and grooming, including the proper uniform and nametag/name badge.
Uphold hotel/casino policies regarding standards of customer service, safety, and health regulations.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Greet and welcome all guests approaching the Front Desk
Utilize proper phone etiquette.
Know and be able to answer inquiries about hotel services, facilities, hours of operation, restaurants, transportation, entertainment, etc.
Note and monitor incoming VIPS, special guests and requests, alerting FD and any necessary departments as needed.
Be familiar with all rooms and room types in the hotel, and be able to convey that information in a clear and concise manner.
Be aware of rates, packages and special promotions/events and be able to present that information to potential guests.
Be familiar with current and future rates, rate plans, discount plans and hotel packages, and be able to convey that information in a clear and precise manner. Including learning and following Signature Reservation training.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Fully comprehend and be able to operate all relevant aspects of the property management software, key card system.
Follow all cash handling and credit procedures.
Handle check-ins and checkouts in a friendly and efficient manner, making sure to follow established policies and procedures for acquiring guest information, form of payment, and settling guest charges.
Accurately maintain guest accounts, including responding to billing inquiries from current and departed guests.
Be able to operate basic office equipment including pbx/multi-line phones, fax and copy machines, and printers.
Responsible for completing bucket checks, shift checklists and any necessary arrival/departure/guest movement/vacant room lists as needed.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain highest levels of property and guest security according to property standards.
Maintain a clean work area.
Attend meetings/training as required by management.
Promptly open doors for guests.
Provide assistance with guests’ luggage.
Provide shuttle/transportation services upon request.
Perform other duties as required.

Physical/Mental Requirements:

Flexible schedule; long hours sometimes required; weekends and holidays required.
Light work – lifting and carrying luggage; pushing bell carts; handling cases of supplies
Ability to stand and/or be on their feet throughout much of an eight hour shift
Must be able to convey information and ideas clearly
Must be able to work well in stressful, high-pressure situations; including ability to handle guest complaints and disputes according to policies and procedures while also maintaining a high level of customer service
Must be able to maintain objectivity and composure, both with guests and co-workers
Must understand financial information and data, and basic arithmetic functions.

Working Conditions:

Work is performed indoors, in a climate-controlled environment.

Qualifications:

High school diploma
Valid driver’s license
Must be 21 or older.
Working familiarity with computers

Apply Now

Refine Your Search

special agent jobs in bellingham, wa

Hotel Front Office Agent

Hotel Front Desk Agent | $19.50/hr starting | FT

Outside Guest Service Agent | Semiahmoo Resort

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