Top 264 Patient services coordinator Jobs in Belmont, Nc

TMS/Spravato Coordinator
Recon Neurology and Psychiatry —Charlotte, NC
- $25 - $27 an hour
- Full-time
- Vital signs
- Psychiatry
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Treatment Coordinator Opportunity Charlotte/Cornelius offices
Allure Medical —Cornelius, NC
- From $25 an hour
- 8 hour shift
- Surgery
- Medical office experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Biologics Coordinator
Charlotte Gastroenterology & Hepatology —Huntersville, NC
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
- Profit sharing
- Health savings account
Quick Apply
Patient Coordinator
MedQuest Associates LLC —Belmont, NC
- Part-time
- Hospitality
- Computer literacy
- Outpatient experience
Quick Apply
9h
Front Desk Coordinator
Harmony Medical Spa / Internal Medicine Associates of Gastonia —Gastonia, NC
- $20 - $22 an hour
- Full-time
- Internal Medicine
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Patient Care Coordinator
Benchmark Physical Therapy —Belmont, NC
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
3d
Patient Services Coordinator
OrthoCarolina —Charlotte, NC
- Full-time
- Remote
- High school diploma or GED
- Computer skills
- In-person
- Paid holidays
- Tuition reimbursement
Quick Apply
2d
Patient Coordinator
Aspen Dental —Gastonia, NC
- $17 - $20 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Patient Experience Coordinator
Carolinas Center for Oral & Facial Surgery —Gastonia, NC
- Full-time
- Dental office
- Surgery
- Mid-level
- Paid holidays
- Paid time off
13d
Payor Specialist
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Part-time
- Customer service
- Writing skills
- English
- Paid parental leave
- Disability insurance
Data Coordinator Neurosciences Institute Research (GCA)
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Part-time
- Computer science
- Computer Science
- Word processing
- Paid parental leave
- Disability insurance
9d
Research Associate II - Transplant
Atrium Health —Charlotte, NC
- $25.30 - $37.95 an hour
- Full-time
- HIPAA
- English
- Mid-level
- Paid parental leave
- Disability insurance
2d
Unit Coordinator II
Atrium Health —Mint Hill, NC
- $20.80 - $31.20 an hour
- 12 hour shift
- Hybrid work
- Management
- Surgery
- Mid-level
- Paid parental leave
- Disability insurance
9d
Patient Coordinator
Avance Care —Charlotte, NC
- Full-time
- Background check
- Pass drug screening
- Clinic experience
Quick Apply
2d
CORE Coordinator - Charlotte, NC Office
Optum —Charlotte, NC
- $14.00 - $26.20 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
3d
Financial Coordinator I
Atrium Health —Charlotte, NC
- $26.55 - $39.85 an hour
- Overtime
- Microsoft Word
- Mid-level
- Bachelor's degree
- Paid parental leave
- Disability insurance
3d
Patient Coordinator (Thursday, Friday)
MedQuest Associates LLC —Charlotte, NC
- PRN
- Hospitality
- Computer literacy
- High school diploma or GED
Quick Apply
9h
Patient Coordinator (PRN)
MedQuest Associates LLC —Charlotte, NC
- Weekends as needed
- Hospitality
- Computer literacy
- High school diploma or GED
- Paid time off
- Opportunities for advancement
Quick Apply
4d
Patient Services Coordinator, Home Health
Centerwell —Charlotte, NC
- $40,000 - $52,300 a year
- Full-time
- Management
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Patient Care Coordinator - Ballantyne Cardiology
Tryon Medical Partners —Charlotte, NC
- Full-time
- Current TB test
- Medical office experience
- Mid-level
Quick Apply
3d

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TMS/Spravato Coordinator

Recon Neurology and Psychiatry
Charlotte, NC

Quick Apply

Job Details

Full-time
$25 - $27 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Teamwork
Electronic health records (EHR) management
Client rapport building
Clinic experience
Sociology
Emotional support for patients
Bachelor's degree
Experience working with individuals with trauma-related disorders
Patient family and caregiver education
Organizational skills
Human Services
Experience working with individuals with bipolar disorder
Experience working with individuals with anxiety disorders

Full Job Description

Position Summary

The TMS/Spravato Coordinator is responsible for coordinating the practice’s Interventional Psychiatry Program, including Transcranial Magnetic Stimulation (TMS), Spravato® (esketamine), and future interventional treatment modalities.

This individual serves as the primary point of contact for patients throughout their entire treatment journey—from initial consultation and patient education through insurance authorization, scheduling, treatment coordination, and successful completion of care.

During the early stages of program growth, the Coordinator will also administer TMS and Spravato treatments. As patient volume increases, this role is designed to transition into a position focused on consultations and patient care coordination.

This is an excellent opportunity for someone who enjoys building programs, improving patient experiences, and growing innovative mental health services.

Essential Responsibilities

Patient Consultation & Education

· Conduct comprehensive consultations for patients considering TMS and Spravato therapy.

· Educate patients and families regarding treatment options, expectations, risks, benefits, and timelines.

· Clinical interviewing

· Explain the insurance authorization process and anticipated treatment schedule.

· Build trusting relationships with patients and address questions or concerns.

· Coordinate with providers to determine treatment eligibility and readiness.

· Facilitate informed decision-making and encourage treatment adherence.

Insurance Authorization & Benefits Coordination

· Verify insurance eligibility and benefits.

· Obtain and manage prior authorizations.

· Submit appeals and additional clinical documentation as required.

· Track authorization expiration dates and proactively obtain renewals.

· Coordinate pharmacy benefit authorizations for Spravato patients.

· Minimize delays in patient care through proactive insurance management.

Patient Care Coordination

· Serve as the primary point of contact for all Interventional Psychiatry patients.

· Schedule consultations, treatments, and required provider follow-up appointments.

· Coordinate communication between patients, providers, pharmacies, referral sources, and insurance companies.

· Ensure every patient receives timely and coordinated care throughout treatment.

· Monitor treatment adherence and promptly address missed appointments or barriers to care.

Treatment Administration

During the initial phase of program growth, the Coordinator will:

· Administer TMS treatments according to provider orders and established clinical protocols.

· Assist with motor threshold mapping (following training and organizational protocols).

· Monitor patient response and comfort throughout treatment.

· Accurately document all treatment sessions.

· Support providers during Spravato treatment days.

· Monitor patients in accordance with REMS requirements.

· Obtain and document required vital signs and patient observations.

· Maintain treatment equipment and treatment areas.

As the program expands, direct treatment responsibilities will gradually transition to dedicated treatment technicians, allowing the Coordinator to focus on consultations, operations, and local referral development.

Patient Retention & Success

· Monitor patient attendance and treatment completion.

· Contact patients following missed appointments.

· Identify barriers preventing treatment completion.

· Collaborate with providers to improve patient adherence.

· Conduct patient follow-up after treatment completion.

· Promote an exceptional patient experience throughout the course of care.

Referral Coordination

· Communicate with referring providers regarding consultations and treatment progress.

· Obtain outside records when necessary.

· Coordinate continuity of care between providers and referral sources.

· Foster strong professional relationships with referral partners.

Program Development & Operational Excellence

· Identify opportunities to improve efficiency and patient satisfaction.

· Assist in implementing future interventional psychiatry treatment modalities.

· Develop patient education materials and standardized operating procedures with the TMS/Spravato Service Line Director.

· Track key program metrics and recommend process improvements.

· Participate in quality improvement initiatives.

Growth

As patient volume increases, responsibilities will evolve to include:

· Training and mentoring Interventional Psychiatry Treatment Technicians.

Documentation & Compliance

Maintain accurate documentation including:

· Consultation notes

· Treatment documentation

· Insurance communications

· Scheduling updates

· Telephone encounters

· Clinical outcome measures (PHQ-9, GAD-7, etc.)

· REMS documentation

· Authorization records

Maintain compliance with:

· HIPAA

· REMS Program requirements

· OSHA regulations

· Company policies and procedures

· Infection prevention standards

· Equipment maintenance and safety protocols

Qualifications

Required Education

Bachelor’s degree in one of the following (or a closely related field):

· Psychology

· Sociology

· Social Work

· Human Services

· Behavioral Health

· Counseling

· Public Health

· Health Sciences

· Or another related behavioral or healthcare field

Required Experience

· Minimum of one year of experience working with individuals experiencing mental health conditions in an outpatient psychiatry practice, behavioral health clinic, psychology practice, community mental health program, inpatient psychiatric setting, or comparable healthcare environment.

· Demonstrated ability to build rapport and establish trust with patients experiencing depression, anxiety, PTSD, OCD, bipolar disorder, and other psychiatric conditions.

· Experience educating patients and families regarding treatment plans and expectations.

· Strong organizational skills with the ability to coordinate multiple patients and priorities simultaneously.

· Excellent written, verbal, and interpersonal communication skills.

· Experience working within an electronic medical record (EMR) system.

· Passion for delivering compassionate, patient-centered care.

Preferred Qualifications

· Experience working with TMS, Spravato, ketamine therapy, or other interventional psychiatry treatments.

· Prior insurance authorization or benefits coordination experience.

· Experience in patient care coordination or case management.

· Familiarity with eClinicalWorks (eCW).

· Experience supporting quality improvement or operational initiatives within a healthcare setting.

Key Competencies

The ideal candidate is:

· Compassionate and empathetic

· Highly organized and detail-oriented

· An excellent communicator and educator

· Self-motivated and accountable

· Comfortable working independently

· Adaptable in a growing environment

· A collaborative team player

· Passionate about improving mental health care

· Committed to creating an exceptional patient experience

Performance Expectations

Success in this position will be measured by:

· Consultation-to-treatment conversion rates

· Patient satisfaction and experience

· Treatment completion and retention rates

· Timeliness of insurance authorizations

· Scheduling efficiency

· Documentation quality and compliance

· Reduction in patient drop-off

· Continuous workflow improvements

· Overall growth and success of the Interventional Psychiatry Program

Career Growth Opportunity

This position is intentionally designed to grow alongside the Interventional Psychiatry Program.

As patient volume increases and additional treatment modalities are introduced, responsibilities will progressively transition from direct treatment administration toward patient education. The successful candidate will play a central role in consultations, patient care coordination, operational management, staff development, implementation of new treatment services, and strategic expansion of the practice’s Interventional Psychiatry Program.

Pay: $25.00 - $27.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

patient services coordinator jobs in belmont, nc

TMS/Spravato Coordinator

Treatment Coordinator Opportunity Charlotte/Cornelius offices

Biologics Coordinator

Patient Coordinator

Front Desk Coordinator

Patient Care Coordinator

Patient Services Coordinator

Patient Coordinator

Patient Experience Coordinator

Payor Specialist

Data Coordinator Neurosciences Institute Research (GCA)

Research Associate II - Transplant

Unit Coordinator II

Patient Coordinator

CORE Coordinator - Charlotte, NC Office

Financial Coordinator I

Patient Coordinator (Thursday, Friday)

Patient Coordinator (PRN)

Patient Services Coordinator, Home Health

Patient Care Coordinator - Ballantyne Cardiology

I want to receive the latest job alert for patient services coordinator in belmont, nc

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