Position Title: YouthLine Outreach Coordinator, Central Oregon
Status: Full-Time (40 hours per week)/Non-Exempt
Reports To: YouthLine Deputy Director, Central Oregon
Salary: The starting salary for this position is $25.50 per hour plus a 2% differential for living and working from Oregon. Please see below for more details on the compensation package.
This position requires a hybrid schedule which includes working in-person at the Lines for Life Central Oregon headquarters once a week to take crisis calls.
About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help.
About YouthLine: YouthLine is a free peer-to-peer help, support, and crisis line for youth ages 10-24. For over 25 years, the YouthLine has helped support the mental wellness of young people, prevent youth suicide, and change the culture around mental wellbeing through teen-to-teen mental health support. Teen and young adult volunteers and interns receive extensive training to serve as peer counselors for other youth and are supervised by educated clinicians with extensive crisis experience. The peer experience is critical: youth best understand the experience of their peers because they are living the same experience, uniquely situating them to provide meaningful, impactful support for youth in crisis.
YouthLine Outreach Coordinator Position Overview:
Lines for Life is looking to hire someone who is energetic, empathetic, and motivated by presenting mental health education and awareness to youth. This position will schedule, coordinate, and conduct classroom education, community outreach, and special events; coach, mentor, and assist YouthLine volunteers and interns; support social media outreach opportunities and assist in maintaining an active social media presence for Central Oregon. The primary function of this role will be delivering mental health lessons to students, and it is public speaking heavy.
YouthLine Outreach Coordinator Responsibilities:
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Demonstrate the culture of Lines for Life by modeling behavior that supports the organization’s goals and philosophies.
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Communicate with regional school-based contacts to schedule and coordinate all logistics for classroom outreach.
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Establish new relationships with Central Oregon schools to provide YouthLine outreach where it has not previously occurred.
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Deliver presentations in Oregon middle and high schools to educate students and raise awareness about youth mental health, suicide, self-injury, depression, and other sensitive subject matters.
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Identify and organize regional outreach activities to increase awareness of YouthLine across the state and in Central Oregon.
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One in-office shift per week responding to crisis calls, texts, and chats.
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Collaborate with Deputy Director, Central Oregon to develop and implement an annual outreach strategy.
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Support the Outreach Specialist in implementing the YouthLine social media strategy for Central Oregon.
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Collaborate with outreach team and Deputy Director, Central Oregon to fulfill requirements established through grants and contracts.
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Coach and mentor Central Oregon and Warm Springs interns and volunteers through interactions at outreach activities.
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Collaborate with the Youth Development and Volunteer Coordinators in Portland and the Statewide Outreach Coordinator (Portland Office) to recruit a representative volunteer cohort for YouthLine.
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Support as needed volunteer recruitment outreach for Warm Springs.
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Co-facilitate the outreach portion of the YouthLine training in Central Oregon for new volunteers and interns.
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Assist with volunteer training, coaching, and roleplay support to help build crisis intervention skills and confidence
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Assist with Central Oregon YouthLine training and education to establish relationships with volunteers who will support with outreach.
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Attend monthly meetings and in-services for YouthLine volunteers.
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Identify partnership opportunities and resource referrals that will support the efforts of the YouthLine program, including outreach to and volunteer recruitment from underserved communities, such as youth of color, 2SLGBTQIA+ youth, youth in rural areas, and youth with lived experience, among others.
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Performs other duties as assigned.
YouthLine Outreach Coordinator Required Qualifications:
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Bachelor’s Degree in related field (Social Work, Counseling, Teaching, Education) or a minimum of 4 years of professional work experience in the field and/or a current trainer in certified suicide prevention and mental health trainings.
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At least two years of experience working with youth
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Ability to occasionally commit to overnight travel to meet obligations for outreach in outlying areas
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Must have reliable transportation
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Demonstrated ability to establish rapport, coach, and mentor teens and young adults
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Experience teaching or facilitating presentations for groups
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Strong aptitude for networking with a variety of communities
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Excellent oral and written communication skills
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Experience or skills with community engagement
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Group management skills or experience
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Proficient with MS Office computer environment
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Intermediate social media skills
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Ability to manage stressful situations with professionalism and care
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1 year of classroom experience or equivalent experience in a classroom setting.
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Strong presentation skills.
YouthLine Outreach Coordinator Preferred Qualifications:
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Crisis Intervention Training (i.e., ASIST, safeTALK, Youth Mental Health First Aid, etc.)
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Experience with social media outreach
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Fluent in English and Spanish
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Knowledge or experience with trauma-informed approaches
Travel & Schedule Requirements:
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This position requires the ability to regularly travel throughout the Central Oregon region to lead outreach events in schools and communities as well as meet with community partners. This position often drives YouthLine volunteers to outreach events.
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This position will require some flexibility in work schedule in order to meet outreach needs and will include working some evenings and weekends.
Compensation: This is a union position with a step progression based upon years of service at Lines for Life and below is the current step scale for the base rate and each step would have the $2 graduate degree differential (if applicable), the 2% differential for living and working from Oregon, added onto pay when applicable:
0-3 years: $25.50
3-5 years: $27.03
5-7 years: $28.65
7-10 years: $30.37
>10 years: $32.19
Lines for Life offers a great benefits package valued at over $14,750 per year, $11,400 in premium coverage for employee health, vision and dental coverage, full coverage of short and long-term disability and life insurance premiums; a competitive paid time off package; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date; as well as a flexible spending plan; an employee assistance program; a free Fitbit; public service loan forgiveness (PSLF) employment certification; and eligibility to participate in an extracurricular professional development program after 6 months of employment.
This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company.
EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5.
All Lines for Life employees must be approved to work by the Oregon Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.
