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HVAC Service Technician – Level 2 Journeyman

Express Employment -
Bend, OR

Quick Apply

Job Details

Full-time
$38 - $46 an hour

Qualifications

Field service equipment repair
Customer communication
Maintenance inventory management
Safety protocol adherence
Customer service
Interpreting technical drawings
Equipment installation
Electrical schematic reading and interpretation
Ladder use
Company vehicle operation
Driver's License
Construction site experience
EPA 608 Technician Certification
Electrical layout diagram interpretation
Documentation Handling
Technical Proficiency
Mechanical troubleshooting
Mobile devices

Full Job Description

Service Technician - Level 2 Journeyman

Department: Service
Location: Bend, Oregon
Pay: $38.00-$46.00 per hour DOE
️ Schedule: Monday-Friday

Hours: 7:00 AM-5:00 PM (30-minute lunch)

Early morning meetings, overtime, evenings, weekends, and participation in an alternating on-call rotation for 24/7 emergency service coverage may be required based on business needs.

FLSA Status: Non-Exempt
Reports To: Operations Manager

About the Position

We are seeking an experienced Level 2 Journeyman Service Technician to join a growing HVAC team dedicated to providing exceptional service to residential and light commercial customers. This position is responsible for independently diagnosing, servicing, repairing, and maintaining HVAC systems while delivering a professional customer experience.

The ideal candidate will possess strong troubleshooting skills, extensive HVAC knowledge, and the ability to effectively communicate repair and replacement options to customers. This role also supports installation operations during slower service periods and serves as a technical resource for junior technicians and team members.

Key Responsibilities

Service, Maintenance & Diagnostics

Arrive at job sites as scheduled and prepared to perform assigned work.
Diagnose, troubleshoot, and repair residential and light commercial HVAC systems.
Perform routine maintenance and preventative service.
Present repair, replacement, and maintenance recommendations to customers.
Educate customers on system operation, efficiency, and indoor air quality solutions.
Complete repairs accurately and efficiently.
Communicate job status, parts requirements, and scheduling updates with dispatch.
Maintain complete and accurate customer records, invoices, and service documentation.
Operate company vehicles safely and professionally.
Participate in the on-call rotation for emergency service coverage.
Assist with training and mentoring junior technicians.

Technical & Installation Support

Diagnose and repair:
- Gas furnaces
- Heat pumps
- Air conditioning systems
- Ductless mini-split systems
- Commercial package units
- Hydronic and radiant systems
- Water-source heat pumps
- Economizers and advanced control systems
Perform commercial maintenance and diagnostics independently.
Install refrigeration piping and low-voltage wiring.
Read and interpret blueprints, wiring diagrams, and installation specifications.
Perform system testing, air balancing, and performance evaluations.
Assist with residential retrofit and new construction HVAC installations.
Install, commission, and start up HVAC equipment.
Perform brazing, pressure testing, evacuation procedures, refrigerant charging, and equipment startup.
Safely operate ladders, lifts, recovery equipment, analyzers, and HVAC-specific tools.

Operational Responsibilities

Maintain truck stock and inventory levels.
Complete timecards, service records, and required documentation accurately and on time.
Attend company meetings, safety trainings, and continuing education programs.
Maintain all required certifications and licenses.
Follow company safety policies and industry best practices.
Report equipment, vehicle, and safety concerns promptly.
Assist with additional departmental duties as assigned.

✅ Required Qualifications

Minimum of 3 years of residential HVAC service experience.
Proven ability to independently diagnose and repair HVAC systems.
Experience with residential retrofit and/or new construction HVAC installation.
Valid driver's license with an insurable driving record.
EPA Type II or Universal Refrigerant Handling Certification.
Strong knowledge of refrigeration, airflow, electrical, gas heating, and heat pump systems.
Ability to diagnose residential and light commercial HVAC equipment independently.
Ability to read and interpret wiring diagrams, blueprints, and specifications.
Strong customer service and communication skills.
Experience using tablets, smartphones, and mobile field service software.
Ability to accurately document repairs, estimates, and customer interactions.
Ability to work safely in attics, crawlspaces, rooftops, confined spaces, and on ladders.
Commitment to workplace safety and continuous technical education.
Ability to maintain the required company tool inventory.

Preferred Qualifications

NATE Certifications
Experience with ServiceTitan software
Experience with ductless systems, zoning systems, IAQ products, and advanced controls
Light commercial HVAC experience
Brazing certification
Oregon Limited Electrical License (LEB)
Experience with hydronic, radiant, boiler, or water-source systems

Key Competencies

Advanced HVAC diagnostics and troubleshooting
Customer communication and education
Technical adaptability
Time management and efficiency
Attention to detail and documentation accuracy
Team collaboration and leadership
Safety awareness
Accountability and follow-through

Physical Requirements & Work Environment

Physical Requirements

Regular standing, walking, climbing, kneeling, crouching, and crawling
Ability to lift up to 50 pounds unassisted
Ability to move heavier materials with assistance
Frequent work in attics, crawlspaces, rooftops, and confined spaces
Safe operation of ladders, power tools, and testing equipment

Work Environment

Work is performed in residential homes, commercial buildings, construction sites, rooftops, attics, crawlspaces, and outdoor environments. Technicians may be exposed to varying weather conditions, dust, refrigerants, electrical systems, mechanical equipment, and loud noises. Daily travel between job sites is required.

How to Apply

Express Employment Professionals

541-389-1505
[email protected]
Ask for Jennifer

Job #3124ST

Quick Apply

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