Top 1252 Plan manager Jobs in Bentonville, Ar

Manager, Contact Center
Walmart —Bentonville, AR
- $60,000 - $110,000 a year
- High school
- Office
- Supervising experience
- Paid jury duty
- Disability insurance
(USA) Manager, Travel
Walmart —Bentonville, AR
- $60,000 - $110,000 a year
- High school
- Customer service
- Office
- Paid jury duty
- Disability insurance
10d
Licensed Nursing Home Administrator (LNHA) | Lead the Team. Shape the Culture. Drive Excellence.
North Hills Life Care and Rehab —Fayetteville, AR
- Full-time
- Skilled nursing facility
- Geriatrics
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
3d
Financial Advisor – Existing Clients & Qualified Leads
Family Legacy Planning - Wealth Management —Bentonville, AR
- $75,000 - $175,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- 401(k)
- Paid time off
Quick Apply
TRAVELING COMMERCIALROOFING PROJECT MANAGER
Beck Commercial Roofing —Fayetteville, AR
- $70,000 - $130,000 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
Quick Apply
3d
Medicare (MDS) Nurse Manager (RN) | $5K Sign-On | Turn Your Knowledge Into Better Outcomes
North Hills Life Care and Rehab —Fayetteville, AR
- Urgently hiring
- Skilled nursing facility
- RN License
- Mid-level
- Travel reimbursement
- Health savings account
Quick Apply
2d
Service Manager (G at Market & Parkside Row)
Block Multifamily Group —Bentonville, AR
- $25 - $27 an hour
- Full-time
- Mid-level
- Driver's License
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
9d
Signals Supervisor
Arkansas & Missouri Railroad —Springdale, AR
- $80,000 - $95,000 a year
- Weekends as needed
- Background check
- Management
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
10d
ERP Implementation Project Manager (Epicor Kinetic)
NXA USA —Fayetteville, AR
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager- Masonry
Builders Stone and Supply —Springdale, AR
- From $50,000 a year
- Full-time
- Carpentry
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
STORE MANAGER
Goodwill Industries of Arkansas —Rogers, AR
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Construction Office Manager
Confidential —Fayetteville, AR
- $40,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Dietary Manager (CDM) | Lead the Kitchen. Raise the Standard.
The Maples —Springdale, AR
- Full-time
- Background check
- Skilled nursing facility
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Tax Manager - Public
Robert Half —Fayetteville, AR
- $110,000 - $120,000 a year
- 7 years
- CPA
- Research
- Disability insurance
- Dental insurance
Quick Apply
11d
Assistant Project Manager – Land Development
ESP Associates —Fayetteville, AR
- Full-time
- Civil engineering
- Bachelor of Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Driver Manager/Dispatcher
PAM Transport —Tontitown, AR
- $50,000 - $60,000 a year
- Overnight shift
- Mid-level
- Team management
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Senior Banquet Operations Manager
Wolfgang Puck Catering —Bentonville, AR
- $57,000 - $63,000 a year
- Weekends as needed
- Background check
- 5 years
- Sanitation
- Commuter assistance
- Paid parental leave
Quick Apply
3d
National Account Manager
Test Rite Products Corp —Bentonville, AR
- Full-time
- Background check
- Marketing
- Merchandising
- Health insurance
- 401(k)
Quick Apply
Commercial Glazing Project Manager
ACE Glass —Rogers, AR
- $80,000 - $110,000 a year
- Full-time
- Construction site
- Customer service
- Mid-level
- Profit sharing
- Paid training
Quick Apply
2d
LPN or RN [Memory Care Unit Manager] Full-Time + Supportive Admin Team
Edgewood Health and Rehab —Springdale, AR
- Overtime
- RN License
- Mid-level
- LPN
- COVID-19 protective measures
- Health savings account
Quick Apply
2d

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Manager, Contact Center

Walmart -
Bentonville, AR

Apply Now

Job Details

$60,000 - $110,000 a year

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Adoption assistance
Family leave
Parental leave
Vision insurance
Life insurance
Paid sick time

Qualifications

Vendor relationship building
Customer communication
Supervising experience
Stakeholder relationship building
Stakeholder management

Full Job Description

Position Summary...

What you'll do...

Role summary:
The (USA) Manager, Contact Center, oversees daily operations to ensure exceptional customer service and operational efficiency. This role involves analyzing performance metrics, implementing process improvements, and managing team development to meet service-level agreements and business objectives. The manager collaborates with stakeholders to resolve issues, drives continuous improvement initiatives, and ensures adherence to company policies and standards. A strong focus on data-driven decision-making and effective communication supports the delivery of high-quality customer experiences while maintaining operational excellence within the contact center environment.
About the team:
The team oversees Walmart’s BPO contact center partnerships, ensuring operational stability, scalability, and performance. It manages vendor relationships throughout the full lifecycle, including selection, onboarding, governance, and continuous improvement. Collaborating with internal and external partners, the team aligns priorities and monitors outcomes through data analysis. Utilizing structured processes and financial insights, it identifies trends, mitigates risks, and enhances service delivery. The team is dedicated to maintaining consistent customer experiences while optimizing efficiency and cost control across various programs and locations.
What you'll do:

Oversee daily contact center operations to ensure alignment with performance metrics and service-level agreements.
Analyze key performance indicators and trend data to identify root causes and implement effective solutions.
Lead process improvement initiatives to enhance operational efficiency and customer communication quality.
Collaborate with stakeholders to develop and execute strategies addressing capacity planning and demand forecasting.
Coach and develop team members to strengthen customer communication skills and adherence to standard operating procedures.
Manage escalation processes and ensure timely resolution of customer and associate concerns.
Maintain compliance with company policies while promoting a culture of integrity and accountability.

What you'll bring:

Proven experience managing contact center operations with a focus on achieving performance metrics and service-level agreements.
Strong problem-solving skills using data analysis and diagnostic tools to identify root causes and implement effective solutions.
Expertise in customer communications management, including developing and coaching teams on communication strategies and quality standards.
Ability to lead process improvement initiatives and apply standard operating procedures to enhance operational efficiency.
Proficiency in workflow management and monitoring key performance indicators to drive continuous improvement.
Effective collaboration and stakeholder engagement skills to support business objectives and operational goals.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Business, Retail Management, Technology, Communications, or related
field and 2 years’ experience in retail management, business, technology, communications, or related area.
Option 2: 4 years’ experience in business, technology, communications, or related area.

1 year's supervisory experience.

3 years’ experience in customer service/contact center or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Project Management

Primary Location...

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Apply Now

Refine Your Search

plan manager jobs in bentonville, ar

Manager, Contact Center

(USA) Manager, Travel

Licensed Nursing Home Administrator (LNHA) | Lead the Team. Shape the Culture. Drive Excellence.

Financial Advisor – Existing Clients & Qualified Leads

TRAVELING COMMERCIALROOFING PROJECT MANAGER

Medicare (MDS) Nurse Manager (RN) | $5K Sign-On | Turn Your Knowledge Into Better Outcomes

Service Manager (G at Market & Parkside Row)

Signals Supervisor

ERP Implementation Project Manager (Epicor Kinetic)

Construction Project Manager- Masonry

STORE MANAGER

Construction Office Manager

Dietary Manager (CDM) | Lead the Kitchen. Raise the Standard.

Tax Manager - Public

Assistant Project Manager – Land Development

Driver Manager/Dispatcher

Senior Banquet Operations Manager

National Account Manager

Commercial Glazing Project Manager

LPN or RN [Memory Care Unit Manager] Full-Time + Supportive Admin Team

I want to receive the latest job alert for plan manager in bentonville, ar

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